My alternator conked out on a Sunday afternoon, and AAA recommended this shop in the area. I have…read morerecently moved to the area and have not found a shop yet, so I hoped this would be a good experience and I could start using Middleton. The after hours drop off and pick up is seamless and really easy, which I appreciated. They charged $300 to diagnose, which seemed high, but I didn't want to tow my car to another shop, so I accepted that. They got my car back to me five days later, and the alternator worked great but a dash light had come on for a bulb which was not burned out. I replaced the bulb but the light persisted. I asked the shop about looking at it, and I was advised well, we'll run some tests, which sounded to me like another $300 diagnosis. So, the alternator repair was good, but now I have a permanent dash light on until I can find a shop to take it to. All in all, I'd say they are an OK shop.

Great communication. I went there to fix a loose bolt in my steering rack, I have a relatively…read moreolder car and they treated her with care and love :) Not the cheapest shop in the area, but you're getting significantly better quality service! (My total also came out to nearly $200 less than they quoted me for, so I'm not complaining). Would go again!

I recently had to replace both my headlights on my 2002 Ford Mustang…read more After I was done, I noticed that they weren't focused in the proper direction so one day at work I decided to take the car to Total upgrade (across the street from my place of employment, O'Reilly Auto Parts). Chris said he would do it for me and he would drop the car off in the O'Reilly parking lot after he was done (which is exactly what he did). I walked over to him and asked him how much I owed & he said nothing! NADA, Zilch! Wow, he did the work (headlight alignment) for free!

Worst experience I've had in my entire life. We found this mechanic, based off good reviews and one…read moreof the lower prices we were quoted we thought it was a slam dunk. Came in for a new transmission, broken AC and a leaking tire. Was told it would be a week, which sounds good as that was every time line we were told from other places we called. A week goes by and the parts still weren't in, again I mean that's just shipping and it happens, can't really blame the shop. After a week and a half they install the new transmission, but said there was something wrong so they kept working on it. Another week goes by and they say they need to order ANOTHER trans. At this point we are very frustrated as we needed this vehicle back 3 weeks ago. But I mean who knows what is really going on so we just hang tight. Finally, a MONTH later, we get a text that the trans was replaced and good to go but they didn't have time to fully fix the ac. Didn't have time? You had it for a month and decided until the last day to look at the AC. They replaced the blower motor but said they would have to take the whole thing out and didn't have time for it, so it was ultimately a temporary fix for a full charge. After asking for a price break down he gave us $150 off. Woopie after a $7,500 ordeal that didn't feel sufficient. They then charged our card for the second half of our bill after we explicitly said "we do not authorize this charge" and we also don't remember saying they could save the card on file..... if that wasn't all enough to make us never come back we then find out the tire was never fixed after it went flat on the road a few days later. To which the guy says "looks like I forgot" !!! Now the AC stopped working because again it was never actually fixed in the first place. Truly unacceptable from start to finish. They clearly do not care about doing a good job and just want your money. He asked us multiple times to pay the remaining balance before we even picked up the vehicle or had any work done. Avoid at all costs.

Outstanding technical service. Alex is great at diagnosing and repairing diesel problems. I tried…read morethe dealer and other shops who would cover over issues only to return a few weeks later and lots of $$ spent. I brought my 2012 Passat TDI in and Alex found the issue replaced the part and got us back on the road all for less than the dealer charged us for a temporary fix. So it is with great joy to announce that it just passed DEQ this morning, and I am singing their praises. Thanks Austin and Alex, a job well done, Bravo Zulu (Navy term for job well done)!!!

Honest Crew - stand behind their work and don't upsell you on unwanted or unneeded issues.read more

Very good communication and was honest and explained everything to me thoroughly. Unfortunately it…read morewas bad news but he was wonderful and worked quickly and efficiently. Would definitely go to Ryan again. Even gave me a discount since the interaction was so short.

Ryan was the best. He helped me out with my truck. Great service & he took the time to show why we…read morewere replacing certain parts. Definitely recommend.

Got my car towed here about two weeks ago after calling around to some shops to fix my broken…read moretransfer case. The customer service was amazing as soon as I walked in the door. I got a price I was happy with and had it fixed there. I got it back in two days which was sweet for a big repair. I 100% recommend this place for any future endeavors.

This was by far the worst experience I've ever had with a repair shop. I was told the service would…read morebe free, but when I went to pick up my car, I was suddenly told I owed $400 because they had removed parts that had nothing to do with the issue I originally brought the car in for. At no point did they ask for my approval or even inform me that they planned to do this work. I felt completely disrespected and taken advantage of, especially because I do not speak English fluently. Their lack of communication and transparency was unacceptable, and I would not recommend this shop to anyone.

great business that specializes in tough repairs - rob is a master mechanic .. he's also very…read moreethical

I've been happy with the service received. Car Doctor Rob has always come across as a…read moreknowledgeable, reasonable, ethical mechanic to whom I've been willing to refer friends & family.

Took my Mazda in 2 weeks ago to get my HRG lift kit installed . In the process David pointed out my…read more motor mounts that very much needed some obvious replacing. Great service, great price, friendly dudes, definitely coming back to replace those mounts.

We have had quite a few cars we've brought to Import Auto over the last couple of months and…read morethey've done a terrific job on them all. Michael is straight forward and knowledgeable and goes the extra mile. David is the Lexus expert and has done great work on Luke's LS400 and IS-F. They've earned long time customers from us.

Great mechanic. Took my truck in for the almost 100k inspection, gave me all his recommendations,…read morebroke it down into future, near future, no immediate but could do today if you want. Honestly ran business.

I have recently relocated to Hillsboro for job. My MB ML 250 Bluetech oil change was past due. It…read morewas difficult to find a reliable shop to change diesel engine oil. Kyle arranged one hour time slot for this oil change just before Thanksgiving. Appreciate his customer focus support in this family time. So Chris and Kyle provided MB ML250 Bluetech oil change and several point check services in an hour. WOW!!! In addition, thanks for allowing me to watch Kyle and Chis performance. Usually, dealer shop takes half day/a day to complete oil change so ridiculous!!! (9am drop off-5pm pick up). Now I guess MB dealer shops intentionally extend their service time to charge more $$$. These are several areas I am very satisfied with Accelerated Automotive LLC's services. 1. Knowledge transfer: 5 stars (good to know about my car) 2. Quality of technical service: 5 stars (I can't complain about their service.) 3. Diagnostic and suggestion: 5 stars (taking care like his family) 4. Communication style to customers: 5 stars (respect and honest like w/ good friendship relation) 5. Cost: 5 stars (no reason go back to dealer shop spending muliple X $) I hope this review helps others like me.