Highly recommend! Attentive, friendly and honest. Walk-in to have my bumper repaired, and it was…read moredone the very next day with a lower cost from the original quote. They even washed the inside and outside of my car, which was a very nice surprise. Much appreciated!

Tualatin Auto Body performed a repair on the left rear quarter panel of our VW Alltrack. No issues…read morewith the repair work. The repair and paint match appear quite good. They did have our car in their shop for an extended time, reportedly due to trim part unavailability (well over 30 days). Bit hard to believe, but possible. Once picked up and back in the garage, we noted that the Entire car had considerable paint contamination due to overspray. Luckly, I have the tools and ability to remove the overspray, which required about 5 hours of paint correction, polishing, and resealing the paint. A pro detailer would have charged over $300 for this same work. So, in conclusion; good repair work, less than good attention to detail, regarding the condition of the car as it was returned.

Pick them for your upgrade - and - if you want to know why, Keep Reading…read more About a decade ago I started using these guys - and as you can tell I keep coming back. they have Very Good customer service, they're growing as a company, and you get an honest quality install for an honest dollar. I'm an outdoors man - My long-bed and I have spent countless hours on washboard gravel roads. Everyone knows, these shake the hell outta your truck. I also sleep in the back of my truck and the insulated canopy they installed in 2016 has yet to leak, In fact, the insulation is still tight & fresh as it was on day 1. The overhead LED lights inside the canopy have yet to stop working. All of this speaks to their craftsmanship & quality parts. The power-steps finally gave out after a decade of use, so it was time to replace them. I was given the option between the cheaper overseas version, or the USA built version. It's nice to get price options and their expertise on the level of quality. As part of the install they noticed a cracked end cap for one of the steps. (I would have never noticed it on my own) Anyhow, they called it out, already have a replacement on the way from the factory, and when the part arrived - they were able to a do a 'while you wait' replacement. This has been my repeat experience with them, I hope you find it helpful in your decision making.

Promises broken, took a lot longer to get truck done then they said and ultimately a lot of…read moremistakes were made.

very expensive - charged double the retail price for camera install. Charged $350 more than even…read moreLes Schwab for batteries and $850 to install. Friendly, but do not communicate well. I asked them not to do some repairs to keep the cost down, but they did them anyway and charged double. Very unhappy

I believe in supporting local independent businesses...but sometimes it bites you…read more Before reading this review, I want you to know that due to my job I can potentially be exposed to Covid-19 on a daily basis, and rather than thanking any chances of exposing my family, I have been living in our RV since March, including the night before we took it in the Sunset RV. Mind you we keep the RV under cover at home...and brought it in because of cracked vent covers that leaked and an electrical issued. When we arrived and met with the guy, we went over the issues and he wrote down what we wanted done. After we had covered everything, he said they would contact me in 3 day, I didn't hear from them, so I called and left a message on their voicemail. (we had over 2 inches of rain that night) and the next day I still had not received a callback, so I tried emailing them...still nothing. The following day I called again but didn't leave message since they didn't respond to the first one. They finally got back to me to say the electrical issue was taken care of and to ask if we want them to repair the vent cover? Seriously??? That was on our list...so I said YES and asked where our RV was being stored the last week since it had been raining so much...he didn't answer, just asked when we wanted to pick it up. I asked when it would be ready...he said he'd have to check and get back to me in the afternoon (Surprise...no call until the next day). When we arrived to pick it up, I was concerned to see it parked on the street (same spot we'd left it a week before)...AND that only ONE of the 5 vent covers had been replaced. When I went inside to check it out...OMG, there was water behind the bathroom sink (where they HAD replaced the vent cover) AND a puddle of water on the bed....as well as the bed soaked through to the mattress...the severity I didn't even realize until I got home and removed the bedding & mattress from the bed...and found the bed platform wood wet! Upon further inspection, I found that we now have mold around the windows which I know wasn't there the day we took it in because I took Christmas lights off the dining area windows that morning before we took it in. The veneer on the bedroom cabinets is peeling off and the entire RV smells, and I'm still not done checking everything out. When someone brings you an RV and tells you that it leaks, and you only have it for one week...during which there is torrential rains, and the RV LEAKS....you shouldn't act surprised. Why wouldn't you cover it or store it in a covered area if it leaks?? Why wouldn't you done a walk-thru BEFORE the customer comes to pick it up? Now I have to replace the mattress (less than 2 years old), spend hours cleaning the RV, most likely replace the veneer on the cabinetry in the bedroom, dry out everything and who all knows what else!!! My support of this local business is now going to cost me several hundred dollars IN ADDITION to still having to get all the other 4 Vent Covers. I will NEVER take my RV to Sunset RV again!!!!

BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon. I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage. December 5 2025 was the dropoff, now it is April 17, 2026. You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc... NOT GOOD AT ESTIMATING: All of this AND original estimate $8K, Revised estimate after they had the truck for 2 months $21K. THEY DON'T ACTUALLY WORK ON THE VEHICLE: At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together? PHONE CALLS: As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message. EMAILS: Emails go without ANY reply. VISITING MY TRUCK IN PRECISION JAIL: I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair. Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible. Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO! Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous. Who cares if they do a good job on repairs if they never actually do the repairs. At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop. Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time. Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027??? By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth??? Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck. Give me my F*ing truck back!

This body shop is not good, in summary…read more The car damage was light and it was an insurance claim against the person who hit my car. Small bumper damage and small door dents, the original estimate was about $3000, and kevin told me it might go up to $4000-5000. The total bill was close to $8500. They repaired the vehicle before insurance paid for it, so if the insurance decided not to, I would've been screwed. They sent me the updated estimates after the repairs were done asking if they should go ahead with them. After that they kept increasing and decreasing the total bill, as they liked. I have in my possession 3-4 different total bills. The shop had multiple different employees that I had talked to, 2 of them left, so I kept getting different promises of what will be done with my car. I had a small front scratch that kevin and Aron told me they will fix (on the house since they were small) but since they left, their notes didn't matter. The shop did "repair" those scratches on the house, but they have caused more damage. And now I will pay even more to get them fixed. The promise was complete repair, these guys took a marker and lightly covered them (pics included) The repair was delayed by 10 days. I was leaving Oregon and I had to have the car done by a certain time. They waited till the last minute to tell me they need more money from the insurance, which put me in a bad position and had to cancel my shipping car date and re-arrange flights. This was only due to them not being on top of things. The manager Steven lies blatantly and tells me he been contacting the insurance company but they don't respond. Yet when I do a quick call, they send a check within 2 days. I would also send Steven emails and left voicemails asking for updates, but he doesn't return my calls or respond to my emails. And when I did finally get in touch after 7-8 attempts, he tells me he sent me emails but they didn't go through. Even though we were sending emails back and forth when they were asking for more money. So as a man, I'm embarrassed for him to have a guy his age lie like that. Finally, and ironically enough, when I was picking my car, there was another customer with a Jeep who the shop damages her car. And when she left they were making fun of her, even though they had acknowledged the damage and the delays they caused, calling her rude because she was upset and was in a hurry. Finally, if the owner reads this, I had told the employees how Rivian is right next to me, and I have family members who work there, who will hear about your shop and how your employees behave. And even more importantly, the low quality of repairs the cars leave your shop in.

Good place nice people great service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Avoid. I brought my car in to have the actuator replaced (I…read moretold them what the problem is and didn't need a diagnostic) and now my car door rattles when I drive faster than 60 mph. I called to ask about the issue and wasn't interested in paying to have them fix that as well. They are too expensive for repairs. Not worth it imo.

Told him I was coming to pickup a bed, confirmed morning of. After driving over an hour to their…read moreshop, he calls to tell me they had "an inventory issue" and sold the bed to someone else the day before. No offer to help or rush to find another one. Drove to central Oregon and picked up from their competitor. Wasted of time.

I scheduled an appointment online for a spray in bed liner. I brought my 2004 Ford F250 in. They…read moreanswered all my questions, verified price and they took it from there. They called about 4 hours later and said my truck was ready for pickup. My truck bed looks brand new now. Very pleased with the results and looks and the price was well worth it. Philip

We took our pop up trailer a 2008 Fleetwood Arcadia, in for a water leak repair. Wasn't fixed right…read morethe first time. Brought it in again for a second time. Well it got stolen from HIS BUSINESS KEYS AND ALL . It got recovered in Downtown Portland 2 days later, being lived in and totally trashed, unfixable. Used needles all over the inside. His response to us after talking to his lawyer and insurance company he is not responsible. I beg to differ. Our insurance and Lawyer will be contacting him soon. I also reported him to the BBB.

Jake and his team are the consummate RV sakes company! Jake was accommodating, personable, and…read moreextremely professional. We would highly recommend Jake for all of your RV needs!

I had leather seats installed and Gonzalo helped me, he was nice but never mentioned that the…read moreproduct images he sent me would be four shades darker than the actual leather seats. (you can see in the pictures below.) When I received my seats, I was very surprised to see how different it looked than expected. After checking if it was the exact color I ordered, I was shocked to hear it was. I am now stuck having to pay again for these seats to be redone or stay dissatisfied with the current color.

I got 3 rows of seats done in red leather. Looked absolutely amazing for about 73,000 miles. They…read morereally are super nice. Even figured out a loaner car for me. I do drive alot and in under 3 years the leather started cracking on my driver's seat. But because I drove over 30k miles in the 3 years the warranty was invalid. I would pay extra next time for thicker leather or leather that the color goes deeper. I don't know the answer. I loved it! But I'm so sad it looks not perfect now. The other seats all still look perfect. Just the drivers side has cracks.