I had an outstanding experience with the Garden Nursery team, and I couldn't be happier with the results. From the moment I walked in, Phil went above and beyond to make the entire process seamless and enjoyable. He personally walked me around the nursery, took the time to understand what I was looking for, and patiently educated me on all the plant options that would work best for my planters. His knowledge and recommendations were spot-on. He also made sure I had the exact right amount and type of soil, which truly made a difference--the finished planters turned out even better than I expected and look absolutely amazing. To top it all off, Phil helped load everything into my car, making the whole experience effortless from start to finish. I left feeling confident, excited, and genuinely thrilled with my gardening project. If you're planning any kind of gardening or planting project, I highly recommend asking for Phil--he's the best and delivers incredible results! read more

Centrally located with knowledgeable and helpful staff, this Miner's Ace Hardware has a plethora of all types of one's hardware and landscaping needs. If one is looking for a specific item, a staff member can help locate almost anything in the store and on the grounds. Their prices are at a higher price point than big box stores, but the advice, assistance and quality one receives far outweighs the price difference. read more

Rude, non-service regarding price at the register. Floor staffer was snarky. I guess not a happy Friday at SLO Miner's Ace? read more

Miner's Ace Hardware - Hardware Stores Near Me - San Luis Obispo, California

Miner's Ace Hardware and Nursery was always a great place to spend an hour contemplating what I would add to my garden. This Miner's Ace really features the nursery more than the hardware store. This season they have even reduced prices so that they are competitive with some of the big box stores. They had a whole section of Christmas trees in the back aa well as poinsettias. I decided that seed packets would make nice very small gifts for some secret Santa friends and Ace has a huge selection very reasonably priced from about three dollars to six dollars. I also scouted out some more Protea plants that I could add to the growing collection in my yard. They remind me of northern California and they're mostly grown in Monterey Bay, but they do very well here. They were also having some hardware and nursery items on double clearance so it was well worth checking out the side aisles for these sales read more

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Ordered 2 outdoor chairs from Ace online for pickup at this stop off Santa Barbara Ave in SLO. One was out of the bag, got it to car to discover it's used, faded material and all scratched up paint on. Got "manager" Alex, she copped an attitude with us for being upset. No more in stock, so returned, waste of a trip. Not amused. read more

Miner's Ace Hardware - Discolored and used chair sold to us. - Hardware Stores Near Me - San Luis Obispo, California

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I just love me a non-Big Box Store (Lowe's/Home Depot). Manly duties, that's my job. Wait, did I commit some type of microaggression, or sexist? If so, I'm so sorry. Why not the big guys (or ladies or people)? When you need selection, big stuff, commercial. Yep, when I need a regular thing or two, I'm coming here. It's a little more pricey, but OMG, you can be in/out in minutes. Let me count the ways: ====================== 1. It's tremendously organized. 2. Really nice size store, second largest Ace I've seen. 3. Nicest people on the planet work here. 4. Customer Service: You don't search for someone to ask, they ask you multiple times throughout (almost annoying) 5. It has the feel of a local "mom and pop" shop. I enjoy the experience at this Ace Hardware, Miner's, in SLO. read more

Great selection as well as friendly people to help you. I love going to Miners!!! All central coast locations are great!

What a lovely oasis! Friendly helpful staff, beautiful scenarios-you can imagine just how it will look in your garden. Lots of hints and tips from the enthusiastic garden team at this location. The sun /garden umbrellas are on sale in a variety of colors & there are many other sale items! The plants are healthy and a beautiful addition to the patio! read more

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Service is always available. I go to the GB store. They come up as soon as you come in asking if you need any help. If they don't have what I'm looking for I go to the AG store. If one doesn't have it usually the other store does. read more

I ALWAYS shop at Ace b4 any other store that MAY carry the item I want. SERVICE is their middle name and biggest goal read more

Had an AWESOME morning at Miner's today taking advantage of the huge 20% sale! I came yesterday and Barb showed me some of the gorgeous new Thai Constellation Monsteras that came in which I've been looking for in SLO for months! I came back this morning to buy one (amongst tons of other plants) and before I checked out, Jessica kindly showed me that she had one with even better variegation that had been on hold, but was left, and I was able to switch mine out for an even better one! Such sweet and helpful employees, such a great selection. Very excited to see some rare plants on sale in SLO, I will definitely be back! :) read more

Miner's Ace Hardware - Hardware Stores Near Me - San Luis Obispo, California

Got this beautiful grape vine at Ace today, I am so excited to get my first batch of grapes soon! A wonderful member of the nursery team named Jessica helped me find the best one read more

Miner's Ace Hardware - Grape vine - Hardware Stores Near Me - San Luis Obispo, California

I had stopped at this location a few months back on my way home from golfing in Morro Bay. I needed some items not available at Home Depot and found them here. While there, I noticed their extensive display of patio furniture. Fast forward a few months, my wife and I decided to furnish our deck at our second home in Cambria. So yesterday afternoon we drove to this Miner's Hardware location to see what was available. We found a nice selection of choices and price ranges. I pointed one set out to my wife that I liked and surprisingly, she liked it too. I found Annie who was very helpful and, despite being near the end of her shift, made sure our purchase and delivery needs were addressed by Ray. When we inquired about a storage box for the cushions, Annie put us in touch with Jane who was equally helpful. Jane completed our order and let us know about the 8 percent savings that day on our order. That was great added to the wonderful service we received while there. Our five piece set of furniture will be delivered Wednesday afternoon and we're looking forward to relaxing on our deck in style. Kudos to the staff and management at this Miner's Hardware!!! read more

While I do like the large succulent selection here, some of the service from management here was not friendly near closing time. There was a rush, "you are bothering us" feel to it, which is at odds with all the other Miners in SLO County. While SLO-town is not exactly the big city, at the very least one would expect at least the same friendly service at a big box store, like HD. Why pay a premium for someone being rude to you? Spontaneous service was also totally lacking and no one helped me even after looking for an hour at plants. It was slow and not busy at all. Some of the prices for pots were way out of line, even as so-called specials. While I may go here for succulents in the future, I will defer all other purchases for the other Miner's locations, True Value, or even HD...such as soil. It is odd that one can even find a place that one would partially want to boycott in the SLO area [which in general has at least decent to great service]. Hopefully, the owner can look into some of the workplace conditions and improve customer service. It could be that I am spoiled by the many super nice staff at the other Miners locations in AG, Grover, and even Los Osos/ Morro Bay...not to mention HD in SLO & Atascadero, and the True Value or even OSH in AG. If I am going to pay more than HD, the premium should go for good, friendly, and knowledgeable service. If one is looking for a good succulent selection plus great service, the Miners in AG is the best in their chain, and the True Value in AG/Pismo is quite wonderful. Sometimes the big city attitude visits some places in SLO-town in some chains, but management should know better. It is not like tourists go to local hardware stores, so who knows what this is about? It could have been a really off day for all I know...but a new sort of review from low to high seems to show a consistent pattern of [poor service related] customer complaints & issues with management for the past few years...which is simply sad for our area. In general, I think many of us would appreciate all people at least acting more friendly toward each other. Poor service by some employees really ruins the workplace for the good employees, since the bar is so low. In any case, I did find a nice assortment of succulents here, but I felt a bit like a sucker for shopping here....since all other plant-carrying places had better service, including HD, not to mention specialty nurseries, farmers markets, farm stands, and such. read more

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I really like Miner's, and while prices are a little higher, the level of friendly service more than makes up for it. This is my go-to for garden and home DIY. I've been here for big bags of bark for my yard, and they always seem thrilled to load it into my car. I've bought tools, paint, pavers, and every single time, the person who helped me acted like I was doing them a favor by asking for help. The cashiers are also really nice, and once when I was trying to figure out a coupon, the person was super nice, instead of getting irritated. I will continue to make Miner's my first stop for DIY & garden needs. read more

They are the best! Store has everything including knowledgeable people to help you. What a concept! Excellent return process as well. What more can you ask? read more

I don't know why 7 years later I am now writing this review. Welcome to your friendly local Ace hardware store. Not only do they have a great selection but their staff is super helpful. One word of warning, its hard to drop in for a quick grab cause their selection of items is so great. Good place to grab your veggies, flowers, paint or anything you need. read more

The beautiful scenery makes me a returning customer. My dog always appreciates the natural environment this location offers. read more

Miner's Ace Hardware - Hardware Stores Near Me - San Luis Obispo, California

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This store has an amazing selection of plants, variety of garden tools, supplies and variety of stuff at a great value! Staff is friendly too! read more

My go to for hardware, planting and tools. GREAT service. Always a helpful hand right when you need it. Most friendly staff ever. I love the outdoor area with all the plants and pots. Just fun to cruise around and refresh yourself when you need a little life break. I plant the starters every year in my garden and always have a good harvest. read more

Another destination hardware garden center. It's fun to come here and think about possibilities. They have a vast selection to ponder. Go Miners! -G read more

Bought these beautiful pots and plants today at Miners. Aaron was helpful and so knowledgeable. Everything was on sale, too! Wonderful store with great employees that are helpful and happy. read more

Miner's Ace Hardware - Pots and plants from Miners!! - Hardware Stores Near Me - San Luis Obispo, California

Cute, hometown style ace. Very friendly and helpful staff. I loved the layout with areas/rooms dedicated to some aspect of home or yard.

As I walked in, I asked where the extension cords were located. I was directed back, right , up the stairs and to the left. When I got there was a gentleman waiting " what type of cord are you looking for?" That's never happened to me before... read more

Expensive hardware store, but you don't really have many other options besides home Depot in the area. Miners/Ace now - used to be True Value and "The Do It Center" While it has changed hands a few times, seems to still be a very well run "local" (kind of chain) establishment in a great spot in SLO. Good staff that seems to have a high morale. read more

I love this place!!! The best hardware store ever! Customer service is always amazing.

I had ordered a small planter. I received a voice message that it had arrived. The next week I went in to pick it up. I was told an employee had "bought" it. I was told they had no name or # to call me...but I had a voicemail from Leslie. "Barb" continued to tell me that Leslie only works 3 days/wk..so what! She then said I could reorder...no thank you. read more

These folks are on it! They deliver exceptional service, selection and cool vibes. You don't have go searching for help, because you're surrounded by employees that are eager to help you. read more

knowledgeable staff members. We come here about once a week, sometimes more! It's worth coming here vs. saving a few dollars at Home Depot. However, today we almost vowed to never return to this place thanks to an extremely rude manager JOURDAN RATLIFF . Her lack of care, patience, and "you're inconveniencing my day" tone was shocking. Even more shocking that's she's in charge of the store! If any upper management is reading-please reevaluate having this woman be the face of your otherwise steller team. PS: at the time of writing this review, two other customers felt so rudely treated by this same employee they felt passionate enough to write low star reviews specifically naming her. read more

The staff here is always exceedingly helpful. I have a number of small home-improvement projects that I am doing and every time I come they are able to help me find the right tool, or screw, or fixture, or attachment for the job. They have a great selection, and they're always friendly. A+ read more

Miner's Ace Hardware - Hardware Stores Near Me - San Luis Obispo, California

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Best power tool department in SLO! Tim takes care of us whenever we have a problem or question with the bevy of MAKITA power tools we have amassed over the years. I believe they have the largest specialty Hardware (screws/bolts/nuts) section in the Central Coast. Every person I've met who works at Miners has been incredibly helpful and knowledgeable about whatever situation I need help with. read more

Re updating to a four star because MiNERS made it right. I am convinced that they DO care about their customers and top notch service is a priority. They were (are) learning and training. Previous update: I updated to three stars. Miners did reach out. They want to this as a training opportunity. I can get behind and support that. Let's see how that goes, then update further. First review: I came in to get a truck key made. Was told the person who does chip keys is on lunch. So I came back the next day, was told no one was on staff today who can make chip keys. Was told to come in on Saturday. So I came in on Saturday. Guess what? Again, no one on duty knows how to make a chip key. At this time, i spoke w manager Eric. He apologized and said they will CALL when someone is there to confirm. So this morning at 9am i gat a call from Miners. Come on in they say, we're here and can make your key. So I drive there, only to be told I'd have to come back, because there chip programming tablet needs to be charged. Absolutely horrible communication, and zero respect for my read more

Friendly staff, shelves seemed pretty full considering the COVID problems. Still competitive pricing and I love the music!

I have always loved coming into this store with my grandpa as a kid and getting free popcorn. I will not be visiting this store anymore. I brought my son in with me in his stroller and placed cleaner in the cup holder spot. Went to the Biddle section by the register to get carpet solution. A worker named Lori grabbed the cleaner from my cup holder and told the girl to ring it in. Like I was going to steal it. I feel extremely uncomfortable and I was in no way planning on taking anything I didn't pay for. I felt judged and left crying I will not be returning any time soon. read more

I have had so many great experiences shopping at Miner's. There is a culture in SLO county that is friendly and courteous. Miner's knows that and takes it seriously. If you disagree with anything I just said about Miner's and SLO county, you might want to have a look in the mirror or consider moving and making room for somebody who does get it. Thank you Dave for your excellent help with the chainsaw I purchased. You went above and beyond. read more

Nice helpful staff. Mostly has what I need and if they don't they can suggest alternatives

Another trip to Miner's. This time we went to the San Luis Obispo store. Jeremy in the garden department was fantastic in helping us decide what would work best. We purchased plants and containers. Thank you Aaron for helping load our our small car with what seemed like an impossible task. We are very happy with Miner's. read more

I wish I could give this location of Miner's 100 stars. I needed a very specific grate, which was nearly impossible to find. However, the word impossible is not in the floor manager David, nor the store manager Ray's vocabulary. They did the impossible- they went above and beyond to make sure I left the store with the exact item I needed! Ray and David went above and beyond my expectations to ensure that I was happy. For any and all of your needs, even those that are seemingly impossible, go see Ray and David- they are the reason that this Miner's is well... the GRATE-est! read more

The thing I love about Miner's is they not only have a great unique selection, but the staff to back up the product. What a great place to find just what you need to make your backyard a place you love! We were looking for a fountain as a centerpiece, but wanted something different than the standard "little boy peeing" or a boring bird bath. Michael took the time to listen to our needs, then suggested a super cool fountain that kind of looks like 3 tetris pieces. It has a great sound too! Michael suggested a float valve that keeps the water level at the proper height, and we scheduled a delivery. They showed up right on time, Blare, Mark and Ray got the thing up to our backyard (a trick in itself), set it up and made sure it was level, filled it up and made sure everything worked before taking off (even cleaning up the fountain). Their attention to detail will keep them in business long after the big box home stores fade away. read more

I always have a pleasant experience at Miners. I get the best customer service. the latest experience was not pleasant. I had thoroughly checked plants all over in the garden center and I guess got some tree buds stuck in my hair. The young man checking me out let me know I had things on my face/hair. I said yes I was really checking plants but I don't care because I'm going home. He wouldn't let it go and pointed at me 2 times saying you have things on you. I just wanted to leave as quick as I could. it was strange that he wouldn't let it go. I have never experienced that ever. read more