My wife and I were very pleased with Buggy Bank. Jerry, the owner, was great. We brought our old…read morecar to Buggy Bank and, from that point on, Jerry pretty much handles everything. Buggy Bank has been around for years, so Jerry is very familiar with the used car market. He suggested a selling price that was more than I expected. He said it would sell quickly at that price. Jerry was the middleman for everything, which meant we didn't have to deal with phone calls from and test drives for potential buyers. As an elderly couple this helped us feel safe and free from worry about possibly sketchy buyers. It also saved us a lot of time, stress, and energy. When potential buyers come to the Buggy Bank lot, Jerry handles all their questions and lets them take test drives after checking their licenses, etc. If someone wants to buy, he tells us the amount of their offer and we're the ones who decide whether to accept it or not. Our car sold within two days for all cash at the price he suggested. All we had to do was show up, sign the change of title document, and take the cash payment from the buyer. Jerry even did the paperwork for DMV. We paid Jerry a flat fee (not a commission). For us, it was a very easy process. I have absolutely no regrets or second thoughts about having used Buggy Bank.

Commission free Bought and sold cars with great results…read moreVery safe process No sales pressure or slimy tactics

Diamond Autos was incredibly respectful, kind, and caring throughout the entire process. The…read moregeneral manager worked very hard to make sure I left the dealership with a smile and in the exact car I wanted. He never gave up and made sure I felt valued and respected. He took the time to listen, shared stories, showed genuine care, and made the entire experience a positive one. I truly appreciate everything he did for me.

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

Consumer Warning Regarding My Family's Experience…read more DO NOT! I repeat do not do business here!!!! They are a scam and hungry to screw over hard working people!! P I am sharing this review to inform potential customers about a very concerning experience involving a close relative. My relative visited this dealership after seeing advertisements stating that customers could put $1,000 down and drive away in a vehicle. Based on those representations, my relative provided the owner, Hossain, with a $1,000 down payment. The owner handed my relative the keys to the vehicle and instructed him to drive the vehicle home, stating that the remaining paperwork and additional payment could be completed later. No sales contract, financing agreement, or other ownership documents were provided at that time. After my relative had taken possession of the vehicle at the owner's direction, the owner later claimed that he had never sold the vehicle and allegedly suggested that my relative had unlawfully taken it, despite having personally accepted the $1,000 payment and voluntarily providing the keys. Based on this experience, I strongly encourage prospective customers to exercise extreme caution before conducting business with this dealership. Never leave the premises without receiving and reviewing all required purchase or financing documents, a signed sales contract, and written proof of the terms of the transaction. If a dealer requests payment without providing proper documentation, consumers should carefully consider whether to proceed and may wish to seek independent legal advice before completing any transaction. This review reflects our family's experience and is shared to encourage transparency and help other consumers make informed decisions.

I had a negative experience with this dealership. During the purchase, itemized registration fees…read morewere not clearly disclosed, and I was asked to sign a handwritten agreement to accept them. These fees were not included in the final contract, even though they can be verified through the DMV. This resulted in over $1,000 in unexpected late registration fees. I recommend that buyers review all fees carefully and verify everything before signing. ***Lemon*** Here are useful websites 1. https://drive.dmvonline.ca.gov/s/complaints?language=en_US 2. https://www.dmv.ca.gov/portal/customer-service/report-an-issue-or-complaint/ 3. https://oag.ca.gov/contact/consumer-complaint 4. https://reportfraud.ftc.gov 5. https://www.bbb.org/file-a-complaint

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

I gave my son a car detailing for his birthday. His car, although it is embarrassing to admit, was…read morebeyond bad, covered with a blanket of husky fur and with stained leather, carpeting, and interior panels. I was just amazed at the results and so was he. Although they warned me that they wouldn't be able to get out every hair, they pretty much did. All stains were removed from leather and panels. The car was sanitized. It looks great and he was truly grateful!! I think it was a perfect gift. I wish I had taken before and after photos because the results were unbelievable. Can't recommend enough!!

We were getting our 20-year-old car ready for sale and it needed a deep cleaning. Auto Presentation…read moreServices did an amazing job. What was most impressive for me is that many years ago we put an anti-slip sticky pad on our dashboard. It was supposed to have high temperature resistance that prevented melting. Nevertheless, it melted and oozed all over the dashboard. Somehow, Auto Presentation magically managed to clean it all up as if it had never been there.

One of the best in the business when it's comes to marketing and sales for Clean title vehicles in…read morethe market ? Very reasonable pricing. you just need to be patient and understanding to do business it doesn't take time to value your vehicle Market value for your price . I traded my 2012 E350 Mercedes with 94500 miles that needed service for for market value, trading price. I love peninsula motors for being honest and reliable.

Very dishonest and unprofessional company. They didn't pay for services they used from other people…read moreand block their phone numbers. Don't do business with them and don't buy anything from them. They horrible people and want somebody else work for them for free. They don't deserve even 1 star.

I have 2005 Mustang GT convertible one person came in and that's the person who bought it. I think…read morehe presented the car correctly and it sold for what I wanted. I would definitely use him again

Patrick Nohr has been in business for 35 years and it's easy to understand why. Together with…read moredaughter Molly they run a straight forward used car business, honest and not pushy at all. I bought a 2023 Q7 there a couple of months ago, got a fair deal including for my 2015 Q7 trade. After 2 months I was told I needed front brakes, Pat stood behind the car and replaced all the brakes for us. If you're looking for a used car start here, if they don't have it I'll bet they will find it for you

My husband's insurance office used to be nearby Autometrics many years ago, so he got to know and…read moretrust Edward, the owner. Our family purchased and sold several cars here, and we recommend them to our clients all the time and always hear good things. My daughter got into a car accident with her almost 20 year old car and it wasn't worth it to pay for the repair. She came down to look at some cars we identified on their website, which is super easy to use and understand. The lot is filled with clean title, immaculate cars. We got to meet Edward and his associate Steve in person. So friendly and not pushy at all, but they helped us make a decision by getting to know my daughter and what was important to her. Once we picked a car and agreed on price, Edward spent quite a bit of time explaining each page of the contract, to make sure we understood. As my daughter signed her first contract, wow, adulting, it was a proud moment, and a fun one too, as it was NOT the typical, tense, too long sit down at a dealership. It was a pleasure to sit across the table from Edward, who spent all the time with us that we needed, and not a minute more. I hear some complaining about purchasing used cars and then they have problems. First, some perspective: used cars are sold AS IS, so if you're not sure about a vehicle, get it inspected by your own mechanic, you buy at your own risk. Second, older cars can have issues. That's not the fault of the dealer. If you want no problems, buy new and get a warranty. That said, Ed does a great job making sure the cars are clean. There were a couple of minor issues with the car, so we came back a week later and he took care of them himself, no charge. There's also a 90 day limited warranty, where he will split the repair costs if you use his recommended shop, Super Auto down the street. We already go there, they are geniuses with diagnostics and have lower labor rates than most. I already trusted Autometrics because of my husband's many transactions and referrals, and now, after my first hand experience, I highly can highly recommend them. I wouldn't trust just anyone with my own child, that's for sure!

Recently purchased a Honda element from them. Upon dealership inspection, there is 4,000 worth of…read moredamage including a cracked radiator, broken engine mounts, algae in the brake fluid, and discolored steering fluid. I completely understand when I purchase an older vehicle it will come with issues. But the biggest concern is the fluid & cracked radiator. They said they stand by their cars, they said they have a mechanic, then how do you ignore these big issues? Oh, it's an old school used car salesman! Beware

Lauren was amazing from start to finish. Esteban knew his…read morecars stuff. I arrived at 5pm and out by 7pm. Probably the smoothest transaction of buying a car ever. Thank you both for your exceptional service.

So grateful for the service guys! I was moving my kid into Cal when my car stopped detecting the…read morekey and wouldn't start. Crazy no prior warning like "battery low" or anything!?! AAA was going to tow me here, but my husband called and told me to touch the fob to the start switch. That worked and I drove to service. No appointment but in obvious distress, they immediately helped me. The gentleman tested a few things and then said he was confident it was the battery. They replaced it for $8 and I was quickly back on my way to move-in! I really, really appreciated the swift service on a busy Saturday!!

Sayed Baktash Sarwari at Berkeley Honda is the best! I've had some really bad experiences leasing…read morecars before, so I walked in expecting the worst. He was honest and direct with me the whole time. He also knows a ton about the process, the cars, all the tech in the car, and the lease contract itself. I asked him a lot of questions. He never seemed rushed or annoyed and never put any pressure on me. He's also just a great person. He was always calm and clear, and willing to answer any question twice. Buying a car is stressful and he made it easy. I'd send my own family to him. Cannot recommend him more. Adam Hegazy was great too. He gave me a great price on the lease and equity for my trade-in without any hassle. The two of them together made this the best car experience I've had.

Really bad customer service. I've been trying for more than a week to reach someone in the Finance…read moredepartment for a cancellation form but nobody picked up the phone or returned the call even when I have left many voicemails with my information. Extremely disappointed.