Store was ok. The auto repair was hard of a location to get out off. Can't recommend them they are…read moreout of business

consistent high quality…read more I have been going to Bourne's for years with a wide variety of cars. the fact that I stayed with them over the years speaks to the high quality of their work and their willingness to discuss issues in detail. highly recommended. I have sent several friends to Bourne's and they've all been happy with the service. as an added bonus all the staff are very friendly, knowledgeable, and helpful.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

Chad is fantastic. Awesome to have a great mechanic right in our neighborhood. We bring our car to…read morehim for everything.

I have had great service with Tim and his crew.He has helped me out and if he thought someone could…read moredo better he told me.I had 2 small problems one with my battery cap /and second was a jump start on my wife's car one of his crew gave me a charger to jump it and said your all set I was next store at rite aid.

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!

Great tire service!! Cannot say enough how they squeezed us in first thing in morning and the whole…read moreteam worked well together in the rain to make sure we were safe and on our way.

I went for an inspection of my car. because I needed a tire it cost me over $200. I went up to…read morethe counter and they put a sign in front of me that said they charge and extra 3% for credit cards or debit cards!!!!! this is highway robbery!! Luckily I have a checking account and luckily there was enough money in it to pay, but what if I didn't have that? I would be paying an extra 3%!!! and....I went twice and not once did anyone in the entire place give me a smile. they were like zombies. I will never go there again.

Bills auto use to be great, till his mistress took over after his nasty divorce. She now owns the…read morebusiness and he does the bitch work as well as his son and her family. They all are constantly on drugs which is why you'll leave and have the SAME thing happen pretty much the next day. The friendliness and fairness stopped the day his gf and her family took over. If you're use to dealing with Tracey the business manager, just know she is no longer there. So you will get an unfair price and seedy excuses. My family took all our vehicles here till we realized the service was no longer great, the work was below sub-par, they smoke IN customer vehicles and are on drugs that aren't marijuana constantly. Not only that but they aren't even BBB accredited anymore! Save your money and your vehicle and just go to ANYWHERE else. Essex has some great auto professionals, but this isn't one.

Bill Bushey is a good guy!…read more Now I have not had any "major" work done here on my car because I still have a factory warranty! They have however done most of my oil changes and tire rotations. Every time they have done a great job! Located right next to my work so the commute there is very easy! This is owned by a father/son team. Both of them are very good at what they do! They also seem to have a lot of jobs to do. I will continue to go for my oil changes and tire rotations until my service contract is up with my car! So for the simple things these guys are great! I will report back in when the car needs some major work done and I can get it done here! 4/5! They are easy to deal with!

Did a great job on my 2013 Mercedes. I recommend this place over the dealership. Saved me a lot of…read moremoney and always kept me updated while they were doing it.

After calling another popular place to repair brakes on my Audi and potentially having to wait a…read moreweek I called Foreign Car repair and they were able to take me the same day. They were polite, quick, efficient and fairly priced. Note that they have moved to a new location in South Burlington and are no longer on Ethan Allen road but are at 8 Berard Dr.

I recently purchased a vehicle that was inspected 4/2019. After the exhaust clearly failed 2 months…read morelater, I brought it to a mechanic not far from where I work. I was shown the cracks in the tires, the rust along the entire exhaust system, the faulty breaks, and the rot from the front end to the back end. The car was only driven 3000 miles between the inspection and the time of purchase. I'm eternally grateful that the tires didn't blow out while I was driving and that no one - including myself - was injured while driving this extremely unsafe car. DO NOT bring your vehicles here for inspection unless you know you need to screw someone over. You might not even get the chance to as the DMV is currently looking into this joke of a shop.

Six Star Motors is the best auto repair shop I've ever been to and I'd highly recommend it to…read moreanyone looking for an auto mechanic they can trust. They've kept my Subaru Outback going strong at 180,000 miles and I always know that I'm getting the best price and that the work being done is of the highest quality.