The people were very friendly and even offered a loaner vehicle. The work they did seems to have…read morebeen done well. The reason for the 3 star review is the HIGH cost of services. I was quoted $600 for a repair. I brought my car to another dealership for the SAME work and was charged $167 for the repair job AND an inspection. It's hard for me to comprehend an ethical way that this service could cost so much more at Girlington than at other garages. if you go here I HIGHLY recommend doing your research and asking other garages for estimates.

DO NOT GO HERE. Our goal was to get a car fixed and support the local women run business. My son…read morebrought his Subaru to Girlington with specific instructions to please check cylinder 3 for misfire and replace plug/coil if needed. What he received was a diagnostics bill for $262.50 and an estimate for$ 7151.50. Way to stress out a hard working young student during finals. Thank god we found Brian's Garage. They saved the day, gained a loyal customer. UPDATE: Invoice #61148. I did call the next day and spoke with Braxton and Naya. We simply wanted the coil/plug replaced to see if that would get my son back on the road. Not only did your team state they would not replace just the plug they also refused to let my son take the car until we paid the diagnostics, we paid even though your website specifically says "Complimentary Diagnostics." By the way, Brian's replaced the plug in cylinder 3 and the car has been perfect since.

Amazing customer service. Nick is simply the best! I would highly recommend AAMCO to anyone!read more

Aamco Transmission replacement. This franchisee charged me $5000 for a remanufactured transmission…read more It failed three times within the warranty period. The first two lasted about 13 months. The third time I picked up the vehicle, it did not run any better than when I dropped it off. I have never experienced anyone who talks as much as Nick, the owner of the franchise, but NEVER say's anything relevant. I contacted Aamco corporation to file a complaint. They called Nick, the owner then called me back (timely) to tell me Nick refuses to return my money. I asked to speak with the head of the department. I left a message and sent two emails to Quinn Callahan. He has ignored ALL efforts to contact him about this issue. This is the worst company I have EVER encountered!!!

I can say enough about the professionalism and quality of work by Keith and Tyler …read more I was on a business trip traveling form NJ and had some major windshield wiper issues . They immediately took me in and repaired my windshield wiper , changed the oil and rotated the tires. My Atlas truck runs like it's brand new ! I am so impressed by these fine young men and their customer etiquette. I give this location a 100% A+. Thank you Keith and Tyler again ! Nj Joe P.

I am a regular jiffy lube customer. I just moved to Burlington and needed an oil change. So I went…read moreto Jiffy Lube and was pleasantly suprised to find an open bay. I was waved to the open bay when what has to be the rudest customer facing I have met in years started yelling NO at me. I tried to explain that I had been directed to go where I was and she just yelled NO at me again. Life is too short! So I went to Midas instead. They were Fantastic and couldn't be more pleasant to deal with. So if you need an oil change stay away from Jiffy Lube in South Burlington and head to Midas instead.

If you get your yearly state inspection done here you should expect the following:…read more 1. They're going to claim your car needs more work than it actually does 2. They're going to charge you inflated prices for the work your car does need. 3. When they get around finally doing the work, they'll do it incredibly badly. First they tried to economically total my car. Then they almost totaled it by performing the work badly. I have proof.

It is apparent that the company culture permits employees and managers to be totally unresponsive…read moreto even simple requests. That's on you, David M. Rude. Arrogant. Toyotas are good cars. I bought my last vehicle from Heritage without bickering over price or considering other sources. Next time I buy a vehicle it will be a different story.

I bought a used 2022 mini cooper jcw in March 2024 from Mazda South Burlington and had a wonderful…read moreexperience. Just came back for maintenance (oil change, tire rotation, and concern about squeaky brakes). I made an appointment for at 9am about 10 days out. And to my surprise I was actually out in less than an hour! 9:53am! Even with an appointment all the other dealerships I've been to take at least a couple hours. THE BEST PART, about 40min into my wait I got a text message from the dealership and it was a video of what the technician did and what he found with the squeaky breaks!! I've never had this type of customer service from a dealership service center 10/10!!!

The experience that I had, watching what my husband had to deal with was crazy. This 3 star review…read moreis a "kind" rating of that experience. I will not elaborate more on this here or any other medium. But 3 stars is most definitely kind, under the circumstances. Mazda was ok/solid, but my experience was by no means a 5 star.

Bottom line: I highly recommend this company. The value was excellent. They are honest and fair. I…read morewish they were based in Atlanta. If you want more information, I was in town for a ski trip (from Atlanta) when my wind shield wipers tore and I needed fast service with multiple snow storms predicted for my long drive. I was near this shop when I pulled in and asked if they could help and Scott and team at VIP tires and services really gave me a VIP service. I was on my way next to Ohio (long road trip) and super pressed for time when the team went above and beyond by replacing my wipers and double checking my fluids to give me extra peace of mind for the trip. Thanks again for your service! I appreciate you!

it has taken over a day and a half to get four tires. I made an appointment for 9 AM on Tuesday…read more VIP didn't touch the car. Apologies all over the place, "bring it in on Wednesday and we'll take you first." not even close. The staff treats customers like trash. While I was waiting three other customers were screwed over as well.

Not sure why others had such poor service. We have had good results and fair treatment. When a part…read morewas not readily available and the dash was taken apart rather than put it back together without fixing the problem since is was related to airbag, they provided us with a rental vehicle for the duration. On another occaision when my spouse had to wait too long for a simple service they not only gave us a free oil change, but then sent us a $150 gift card. Seems like they are making a sincere effort to provide improved service. BTW we own three Ford vehicles and they are mich less expensive to maintain than the Volvos and Saabs we' ve owned in the past.

The service agent said everything that the 3rd party warranty wouldn't do. He called them then said…read morethe diagnostic and party and labor to repair the vehicle is covered. So why didnt the mechanic fix and replace the part!?

We were sitting in the parking lot of a drugstore and and ourHR V would not start. We called the…read moreHonda service department just to get some tips about what to try for 20 minutes later, Roland Showed up with a charger and give us a jumpstart at no charge. Our car is a lease so this showed how committed d they are to customer service is even when there's no warranty from ownership. This kind of service seems increasingly rare andWill make us remember Automaster in our next car decision.