Decent mechanical work but terrible communication. Dropped my car off at 8 AM for a scheduled oil…read morechange and tire rotation. They told me it would be done by noon. I didn't get a call until 4 PM and then they tried to upsell me multiple filters I didn't need. Two stars because they didn't break anything but I won't deal with the constant upselling and late finishes again.

Have been going here for years and this is the best auto shop on the planet. Wouldn't go anywhere…read moreelse with my car. The entire experience is always fair, honest, efficient, professional, knowledgable , skilled and talented from customer service, to the diagnosis, to the repair, to the final bill. Started going here after having gone through several botched jobs at some of the best known names in auto care. Gotta give a special shout out to Jenna. She ROCKS and always goes the extra mile for her customers.

Reliable, owner is extremely personable and reasonable on prices. Timing was perfect. I'm a new…read morehusband and with a newborn every minute matters lol. He got me in and out extremely fast. Will be coming back for future repairs when needed.

Unprofessional! Overcharged for work that wasn't necessary. I would not recommend this place for…read moreeven a simple oil change. He has a new mechanic every week and does not return messages or phone calls .

I always recommend! I have been going to Bill's for years now, Happen to find the shop by…read morerecommendation. They have been great to work with giving it to you straight forward as to what needs to be done and what does not. I appreciate this, as most places will sell you a service you don't need. Will continue to be a repeat customer.

Professional, reasonable, clean. I've recently stated taking my car here rather than the…read moredealership, and k always feel good about it

I've been going to Cardinal Plaza Shell for several years now, and they've consistently delivered…read morethe best service I've ever experienced at an auto shop. Whether it's something simple like a state inspection or more custom work on my various vehicles, they always take great care of me. One of my favorite things is their text message updates--it makes the whole process so much easier and keeps me in the loop without having to call and check in. What really sets them apart, though, is the personal touch. Every time I walk in, they greet me with a "Hi" or "Good morning"--by name. It genuinely feels like my service center, not just some random place I take my cars. That kind of consistency and friendliness is rare these days. Highly recommend them for anyone looking for honest, reliable, and personable auto service.

I made an appointment 2 weeks in advance. At my appointment time (noon), I arrived and was told…read morethat I should have dropped the car off before nine that morning. Why the heck did I make a noon appointment, then? They said they couldn't see me until five days later. I chose not to have my car serviced by people who cannot even make an appointment correctly. I only assume the mechanics are incompetent, too.

"I recently had an issue with the lights on the back of my 2018 Ford F-150 and brought it in for…read morerepair. Initially, I received excellent service from Julian, a serviceman who assisted me at the front desk. He provided a lot of helpful information about my warranty and offered various services related to the lights. While waiting for the repairs, Julian kept me informed about the expected duration and when the parts would arrive. I appreciated his communication. However, things took a turn when Julian had to consult with his service manager, Tamara, regarding the battery and whether it would be covered by the warranty. It was at this point that problems arose. Tamara suddenly claimed that none of the work on the lights would be covered due to pre-existing superficial damage to one of the taillights, which I had not mentioned when dropping off the vehicle. It's important to note that the issue I brought in the vehicle for concerned all four lights malfunctioning, not just the damaged taillight. Throughout the process, Tamara displayed rudeness and a lack of professionalism, refusing to assist me in any way and making the situation needlessly difficult. To make matters worse, Tamara decided to reissue a report that had already been sent to me, now including a charge for a diagnostic fee for the lights. The existence of the small damage was already known when I dropped off the vehicle, and no mention was made of a diagnostic fee until Tamara became involved. When I arrived at the office, I was surprised to find a new bill that included this charge, even though Julian had previously sent me the same bill without it. Julian seemed almost embarrassed to hand me the updated bill, knowing that Tamara had added the charge. Throughout the entire process, Julian tried his best to maintain professionalism and rectified the situation by removing the obviously unfounded diagnostic charge. Moreover, when I entered the office, Julian was kind and provided me with good service, acting as if there were no issues. However, Tamara positioned herself aggressively close to me, making me feel confronted, and repeatedly asked if I was satisfied with her service, despite our previous conflicts and my expressed dissatisfaction. It appeared to be an intentional attempt to provoke a reaction. Overall, the experience with Julian was positive, but Tamara's behavior was unprofessional, aggressive, and tarnished the reputation of your company. I was under the impression that inspections were covered by my warranty based on previous visits, but Tamara insisted otherwise unless I could provide specific warranty clauses. In the end, it all felt very unprofessional and was an embarrassment to your company's name."

Sketchy at best. I would have spent thousands and most likely broken down in the near future had i…read morelet them do what they wanted. Took my 2000 Lincoln town car in for a trip check. They gave my whole car a clean bill of health(this will be important later) except for a "coolant leak". They said they needed to pressure test and dye my system and see where the leak was coming from to the tune of 150$. NEVER PAY FOR A PRESSURE TEST!! auto zone will rent you a pressure test system FREE OF CHARGE. So I went and got an autozone test kit and pressure tested the system. No leaks!! It was my ac compressor that was leaking a bunch of PAG oil. The leak had nothing to do with my coolant at all. A day later my ac compressor completely broke down so that's when I went ahead and replaced my compressor and dryer my self which cost me about 250$, but it can be an extensive job, a shop will charge you well over 600$ for it. If I had been someone who wasn't car savvy and just let them pressure test it to find no leak then charge for ac compressor replacement I'd be out a lot of money. The " professional technicians" should have seen that it was clearly leaking from the compressor, the coolant was not low even a little. Either they were trying to take advantage of me and charge me for a service they know I didn't need and rip me off or they were too incompetent to see that liquid clearly dripping from my ac compressor wasn't coolant. Not sure which is worse. Steer clear

After I moved I had to find a new mechanic and neighbors recommended Gabe's. I have since then…read morebrought in my vehicle for service and my state inspection each time and everybody is always super friendly. You get a comprehensive check list with your oil change and while they will make recommendations, nobody will push you to add additional services. Prices have been reasonable in my opinion and I always know my vehicle will get properly taken care of. One time my tire pressure sign came on and since I was just around the corner I asked them if they could take a look and they were able to squeeze me in within 15 minutes, great service all around! Scheduling is always easy over the phone and their night drop off is seamless. If you prefer you can have them send all service communications through text and then approve or reject additional work online. Highly recommend Gabe's!

Honest and professional! Friendly and trustworthy. Please consider using them. Thank you!read more

This is probably the only instance where I've actually felt a negative star review is warranted,…read morebut in this case, being as I was robbed by this place for $500, it's more than justified. I don't like to make a habit of dragging local businesses, but when you've been laid off and every single dollar counts, I'd like to warn others not to spend their hard earned money here. So, over the summer, the air conditioning in my car stopped working. The car is less than 10 years old, and I've had this model before with little to no issues, so I felt more than comfortable grabbing a checkup from this particular station, especially knowing it's family owned. I was charged about $300 for a "AC RECHARGE & DYE" labor and materials. Fine; if that's what it takes, it sucks to spend money but at least my ac is working. I noticed right away that the ac worked intermittently or not at all. Took it back to this same station, they ran some kind of test and concluded it's fine. But the thing is, it was never fine. I didn't pay for a partial repair, I paid for a FULL repair. As in, I expect my ac to function after specifically shelling out my limited wages that week to pay for it. Is this an unreasonable expectation? I guess so. So let's fast-forward me being gaslit for about two months to when I was driving home from a particularly brutally hot day at my temporary job, and being mad because, Goddammit I paid for ac and I'm not getting it. I brought it back to this same place since it's blatantly obvious they never actually fixed what they charged me for. Today I was charged almost $200 for "A/C DIAGNOSTIC: PERFORM SYSTEM TEST FOR PRESSURES AND A/C FUNCTIONS. CHECK FOR AC DYE. WE FILLED OVER THE SUMMER AND IT IS NOW NOT WORKING. COMPRESSOR NEEDS TO BE REPLACED. FLOW SENSOR INTERMITTENTLY WORKING." OKAY SO. The last sentence appears to be the only thing that makes any sense. However, "WE FILLED IT OVER THE SUMMER AND IT IS NOW NOT WORKING" is misleading and frankly, false. To say "NOW" it's not working is entirely untrue, because it wasn't working directly after the first "repair." As I said, I brought it back after the first "repair" and I was gaslit because "sometimes the ac kicks in." Nice. As for the second part, that the "COMPRESSOR NEEDS TO BE REPLACED", WHY on God's green earth did you not recognize this little issue the first time you supposedly diagnosed my car? They proceeded to provide me with a $700 estimate for an "actual" repair. Ma'am, you already charged me $300 for absolutely nothing, I was gaslit into thinking that sometimes-working-ac-is-better-than-no-ac-at-all (until it stopped working altogether), and now you charge me nearly $200 to evaluate the first diagnostic you dicked up and for which you gave me the wrong "repair"? If you had the capability to know what was actually wrong in August when I first brought her in, what was stopping you from doing whatever sort of magic diagnostic you did today, that you charged me $176.49 more for? I would have paid the $700 you gave on the estimate then and there. So, overall, I paid about $500 (while I'm between jobs), for my ac to be broken and remain broken. This is absolutely predatory behavior for a business (local or not). Save yourself a lot of money and go somewhere else.

I was driving down Old Bridge rd when my alternator gave out. I managed to pull in and I was glad…read moreI did. Pam knew right away what the problem was, they also did a safety inspection, oil change and washed my car for free. I'm disabled and don't drive much. They made every effort to help me and didn't overcharge me. I highly recommend them for their expertise, efficiency and kindness.

have no respect for your time. you will be waiting and waiting for him, then after 3-4 hours later…read morehe will tell you what was supposed to cost 100$ now costs 180$ For a tire rotation and oil change. plus they have a very bad record of stealing from customers. I don't recommend this place. save yourself the headache.

Change of oil and gas leaking repaired…read more Very helpful and serious help with parts and times Very good and affordable help, I expect to pay more but they worked with my budget