So far everything has been great. Ron was helpful in getting everything going. He explained…read moreeverything and answered all of my questions regarding the facilities and what to expect w/r/t billing and paperwork. He was a genuinely helpful guy. The process was quick and painless. Overall, a pleasant experience. I look forward to storing my things here for quite a while.

After having a unit here for about four years, I can't say enough good things about this facility…read moreand it's staff. It's clean and secure with full time on site management, and Ron and the rest of the staff treated me like gold every time I saw them. If you're looking for a safe storage unit that values you as more than just another customer then I highly recommend this business.

ABSOLUTELY LOVE THIS PLACE!…read more I just moved from SD and was so shocked that the storage unit I used to pay $95 for was ONLY $26 from here! I understand that the means of living is not the same but I am happy that this is not one of those "corporation-owned" businesses that just rips you off when they can. It's so close to my house. The units and buildings are very clean. They also have a SPECIAL OFFER, where you get the second month free. I mean, seriously.. pay only $26.00 for 2 months? THAT IS INSANE.

I used this place for years. The staff is friendly. The prices are pretty decent. I felt like my…read morestuff was safe and secure. I have used their small inside units and their large outside units and liked them both.

Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

This is a BUYER BEWARE warning, as my issues with this location have to do with the raising of…read morerates, and not the service or staff. I moved in last December(2024) and acquired a 5'x10' unit, which wasn't the best price, but this location is within 5 minutes from my current home. When I was moving in I ran in to a nice guy in the elevator who was moving out and warned me that day, how this location will raise rates without much warning. He was moving out as he refused to pay the higher rates, as he had just recently moved in, and they had already raised his rates. I was moving in that day, and well, not much I could have done either way, but in due time, my rates did in fact go up with a 1 month warning, due to higher cost the facility had to now pay was the excuse given. I rent a small space, that I didn't enter or touch in almost 6 months, so not really sure what cost there was that justified $20 more per month(when there were tons of deals offered for new units online), but there it was. I planned to move out sooner, but had an emergency home repair that delayed it a few months, but I have now moved out. I had a unit ages ago at another storage place, and I was there several years with maybe one $5 increase, maybe? And let me say, the staff here was great, always friendly, other people who had units were always pleasant(helped out, held doors, elevator, etc.), the building was always clean, overall a nice place. But when you raise rates knowing most people have few other options in the moment, I find that disgusting. I was very fortunate in that I'm going through a divorce, and my wife moved out abruptly, so that gave me storage space in my garage I didn't have before. For many people in between homes, cities, or even jobs may not have an option of moving elsewhere, or the money to even do so. Giving a 1 month notice on raising rates, when you haven't been there a year, is just taking advantage of people in possible bad life situations. I don't know if places offer contracts that they won't raise rates for a specific period, but if they exist, I would suggest a place like that over this Storage One. What was to stop them from raising my rates again in 3 months, or 6 months? Nothing, as it is left to the powers that be, and if they want and need more money because they can there isn't much you can do. Sadly, this is the world we now live in, and really the only thing I can do as an individual is to warn others. So, consider yourselves warned, and I hope this helps someone not get in to a situation, that they can't easily get out of.

This company has terrible business practices, they claim to have clean units, they do not . They…read moreclaim to have called to advise you of your up-coming storage payment; they do not!! It is very disappointing when businesses DO NOT live up to their expectations and promises. DO NOT RENT STORAGE UNITS FROM SHIELD STORAGE.

I had 2 storage units there both were broken into within a month a part I lost thousands of dollars…read morethey could of had better security there when you first start renting from them they say you must have your own insurance well I can see why they said to me all storage units. Have this problem they all get broken into there was no security cameras inside and then when you try to claim it on your insurance, you have to have receipts. I never knew this. I lost so much so disappointed all my price possessions gone.

I am a world traveler and often or not I require the services of storage facilities. I have moved…read moremore than 40 times in the last two years because of my occupation. I tried several storage facilities, but when I contacted this company I enjoyed the online presence customer service, they were welcoming and very informative. he directed me to the local facility where I met a wonderful lady named KAY. Kay is very personable, she even opened the door for me upon entrance. She knew her job, she was well prepared and she was patient. We visited the spaces that I requested and she even took her time walking as to ensure that she didn't run off and leave me...lol I was very impressed by the cleanliness of the facility, from the restrooms through to the spaces. on top of all of that, the prices were lovely. I got an RV space and a 10 X 15 air conditioned space.

If you wanna get nickel and dime to death, then this is the place for you. They charge $2.30 every…read moremonth just to pay them. Can you imagine going to target and purchasing something for a few hundred dollars and then they go oh by the way, if you wanna pay us, we have a $2.30 pay us fee. That's what this place does they have a pay fee? Not only do they want their storage fee but they want $2.30 to help them With their internal fees. It's just a bunch of BS. They're greedy based on my personal experience. Oh, and by the way, they don't have any carts if there's one guy there unloading a load. You're not gonna have a cart and they've got some carts without even handles which make them useless, like I said they've got one, maybe 2 carts for the whole place that I was able to find! Hundreds of units in this facility and only one cart. Which says...I don't care about you as a customer. If you enjoy being frustrated while trying to store your personal belongings... This just may be the place for you!! Edit. It's funny when reading the other reviews over the last two or three years they all seem to be the same negative experience everybody having the same problems. Then there's this guy from corporate that comes on and gives this lip service. Please contact us. Well, if this situation wasn't reoccurring over and over with different people, there'd be no reason to contact them. You'll be getting positive reviews instead of negative ones that you have to do lip service. Kind of crazy business plan. Good luck renters. You may need it. With the break ins and robberies listed in the other reviews.

Made a reservation over the phone through another location and they confirmed. I was there within 5…read moreminutes of speaking to the person that made the reservation and they were on lunch when I went there. No one was there and the doors were locked at 1pm on a Monday. I guess you can try to rent from them, will they be open? It's a gamble

Storage one lo mejor está Todo muy limpio siempre el personal es muy amable la seguridad es…read moregenial un lugar muy confiable para guardar tus tesoros y los precios al alcance de tus necesidades gracias storage one

This is a great facility under new management! The new manager is friendly and helpful - knows what…read morehe's doing. Highly recommend and two thumbs up for service!

I love the customer service and the way Dale takes care of us and all our needs.. A really great…read moreplace to store your personal items!!

We really love Golden State Storage. Cory is a very good…read moremanager and cares about the clients above and beyond. So happy to have a wonderful unit there. My husband is a musician and you can't store guitars in a garage in Las Vegas heat. We have one of the climate controlled units. Very happy with it.

The place is clean, well lit and convenient if you live in the Summerlin area. The price was…read morehigher than other locations but the convenience was worth it. The access system is all done on your smartphone phone. Pros: the moving carts located inside the doors that allow for easy transport to/from your unit. Well lit Clean Cons: Limited access hours Limited parking when it's crowded to load unload One of the two elevators is out of service and causes delays when it's busy.