True Gem! Came here…read morefor jewelry repair and watch battery change and I am so so so glad I came here and found this place in quaint town of Clayton! Venue: it is a small store. Jewelry displays present. I'm so glad I beat the crowd because after I was seen, there was a line. Service: exceptional, excellent, exceeded my expectations! Ms. Donna was amazing! She examined all the jewelries I brought, explained the process of jewelry repair. Provided great insight and recommendations. I felt I can trust all staff here just with my encounter with Ms Donna. Watch battery change took 5-7 minutes. They even cleaned the watch for us. Price: now this is the important part - alongside service, quality of work, you also shop around for the price of service. When I came here and got the quote I've realized I've been getting overcharged and getting ripped off at other places! Like the repair shops in chapel hill, Durham and south point mall For example: battery change in other places were $50-75- we got all sort of excuses that it is a special watch, need special battery from other places. Here $15 + tax. Informed us the battery should last (+/-) 5 years. Repair quote was fraction of the cost we got quoted previously at the other places. Very satisfied and will be definitely coming here!

Great customer service and prices for repairs and beautiful jewelry pieces for both men and women…read more Had my watch band fitted they did it while I waited and it was perfect on first adjustment. I loved their men's selection such beautiful pieces I will definitely be coming back soon to purchase a few of the pieces for my son as well as having more of my broken jewelry fixed now that I know they do that as well as sell beautiful pieces for men and women.

I had some scrap gold jewelry that I wanted custom made into a few different pieces of jewelry for…read moreme and my daughter. I gave Andy the criteria of what I wanted and left the rest up to his creativity. When I picked up my jewelry, I was absolutely stunned and pleased with the results! Andy is very creative and does exceptional work! I just love the custom jewelry that I had Andy design! They were done beautifully. I love the quality and the craftsmanship of each item. A great big thank you to Andy at Jordan's Jewelry Design and Repair!

Hands down the best place for ALL your jewelry needs! We've gotten multiple pieces built, ordered…read moreand fixed here and won't go anywhere else for our jewelry needs! Fantastic family business with the friendliest attitudes and smiles! And the absolute best music! Always makes my day walking in and hearing music that glorifies our Lord. Cannot recommend this place enough!!

Bailey's Fine Jewelry was very kind and accommodating with my initial return after my husband…read morepurchased gold and diamond earrings for Christmas. I decided that for the investment, I would prefer an updated wedding band instead and was looking at a two-tone style. The sales process started smoothly, and sizing seemed straightforward at first. However, the communication around ordering and sizing became confusing. I was initially told the ring would take 5-7 days to come in, then 12 weeks, then suddenly it arrived. When the ring came in, it was still too large. After returning to have it adjusted, I was told the wrong size had been ordered (a 5.5 instead of a 5), and that it would need to be reordered again -- potentially another 12 weeks -- with no clear confirmation whether it could even be sized properly once it arrived. Ultimately, I requested a refund, which I did receive, though there was some hesitation due to timing even though the delays were outside of my control. The staff was polite throughout, and I genuinely liked the ring, but the inconsistent communication and sizing issues made the experience more frustrating than it should have been for such an important purchase.

A+ customer service. Went here to get a new battery in my watch and to my surprise there was no…read morecharge. Donations are welcome but not required. Also had my earrings cleaned too. Thank you Emilia for your great service. I will definitely be back.

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

I'll put it in simple terms Anfesa's is the reason we had to get a safe. My wife can always…read moresomething unique to her liking. Our experences in purchasing jewelry has always been pleasent and professional. The sales staff is of high professional standard and personalized service in assisting in selections to be enjoyed for a lifetime. From the Tacori promise bracelet to the Gabriele stack rings we have always enjoyed our visits to Anfesa's.

My husband and I have purchased from this store for years. I even designed a necklace for my niece…read moremade from a ring with several diamonds (not purchased here) and was ecstatic with the results. Was pricey but well worth the expense. I broke my wrist a few years ago and had to have my rings (not purchased here) sized up. At the time I repeatedly asked, "What happens when I need these sized down again?" I was assured that would be no problem and there would be no charge. Today, after waiting about 30 minutes while the manger was in a heated debate with another customer, she finally came over, announcing, "I'm the new girl here." I advised what I needed, she sized then said "I'll get you the cost." I explained what had happened and that we were advised no charge, but we would wait to see what it would be. She came back and said, Because these are 18ct and we don't see much of this, it will be $250.00 per ring. Not horrible, but way more than it cost to have gold added for the size up. I advised we have a receipt saying no charge for resizing. She said, "That would be very unusual." She made some other rude comments making it clear she believed we were lying. I said, That's fine. we'll go home and get the receipt. She then said "My husband's an lawyer, and documentation is everything. I said, Yes, it is and left. The woman was rude, unprofessional and passive aggressive. No way she should be a manager at such a nice business. Clearly, we were not the only individuals treated poorly today.

Went in to get my watch battery replaced as well as some of my jewelry(sterling silver) cleaned…read more The owner Michell was very sweet & welcoming as well as giving me an estimated time of 15-20 mins ; everything was done way faster & i am very pleased with how my jewelry came out. it looked brand new ! All for the amazing price of $25! Now that's adorable especially in today's economy, most definitely going to be my new spot to take my jewelry& watches for ANY services in the future !

This business is inside the Agri Supply store, which in itself is an interesting adventure if…read moreyou've never been. Anyway, I happened to see their little store and asked if they polish rings. They do and for the reasonable price of $10 each my spouse and I took off our bands and the pleasant young lady went to work on them. Honestly, I don't remember the last time we got them cleaned, but when she was done with them they looked like they were brand new! Seriously, I highly recommend them. While she was cleaning them we looked at some of the lovely jewelry they had for sale, much of the rings had an art deco look about them. They also do all sorts of watch repairs and put in new batteries for them too.

Samantha and her super kind staff are all treats to work with. I've entrusted them with repairing…read moreitalian gold chains and clasps, they've cleaned and polished rings, as well as resized many of my watch bands. I've enjoyed their services for over 3 years and can't believe this is my first review. They are located in the quaint town of Fuquay, where parking is limited, but "Good Town Vibes" are abundant!! Samantha's Jewelry has their own jewelers, who you'll hear making and working on pieces from the back. If you are ever in need of a trusted jeweler, stop in and say hi. If they can not help you with your needs they have amaxing referals as well.

I have had pearls restrung and she did a great job. However, I dropped a few pieces off years ago…read moreneeding a new watch battery & a charm added, chain shortening... I returned to a ruined watch. The brushed nickel silver finish was rubbed completely off. The watch had been dropped in cleaner and the glass was fogged and the watch face wet. I mentioned it to the woman there(not the owner) who denied any wrong doing. Later, after commenting online to be wary going in there, the owner messaged me how I must have been wrong. Well, I have the watch & the original pieces, the reciept that outlines what was asked to be done. As well as the watch chain pieces that were taken off for sizing that show the original finish. It's obviously been rubbed off. Unfortunate as we were frequent customers from when they had first opened. Watch that was a beautiful gift now looks like wet tinfoil. Behind disappointed & certainly don't appreciate being told I was wrong. Twice. Keepsakes are too precious to trust using them again.

Good food and fun stuff to browse. Give yourself time as there is so much to see. It's very…read moreeclectic- something for everyone.

Impressed with the merchandise not the attitude of the employees. Very rude and when I travel back…read moredown this way, I will not be visiting this place again!

I went in with the money and intention to buy the right guitar in my price range. I was the only…read morecustomer. Two ladies behind the main counter were bulljiving about something they were looking at on their phones. A guy gave the canned welcome spiel, from behind the same counterl with "Can i help you with anything today?" I pointed towards the guitars and said, "yes, i'm looking for a guitar". By the time i walked over to the counter he had disappeared to the back. I asked "where did he go?' and the women completely ignored me. I could see another guy in the doorway to the back room, on his phone. None of them were wearing masks. I looked at the guitars for a long time, glancing over at the women and trying to make it clear i needed help. I saw several guitars i liked but they were too far away to read most prices. The ones i could see were overpriced for what they were. I walked over to a different section of guitars. Held my hands up, and even said out loud, "I guess nobody wants to sell me a guitar today." I didn't want to interrupt the women by asking them to do their job. I left, never going back.

The only pawn shop in town where you cannot negotiate prices and is closed by 6 p.m. on a weekday.read more

Larry is the best! You won't find a more honest man or better Jeweler in all of Raleigh!read more

Personalized services at reasonable prices. Nice folks! Watch battery replacements only $5read more