My first time here and it was great! I purchased the discount package since I don't have dental insurance which includes both my cleanings for a year and at home teeth whitening. My hygienist, Ashley was very nice and explained everything that we were doing. The office is very clean and new and comfortable. Will be back. Highly recommended! read more

I came in for a regular cleaning, but they insisted on a deep cleaning and refused to do anything otherwise. My teeth and gums are healthy, I have no issues whatsoever. I even told them I had a cleaning done nine months ago in Mexico, but because it had been a year since my last visit to a Mint Dentistry location, they still pushed for the deep cleaning and told me that I had a bunch of cavities. I went to another location and they told me I have no cavities and they will do my basic cleaning. Clearly they wanted to take my money in Lake Highlands!! Definitely not worth it. Save yourself the time and go elsewhere. read more

Every single time I come I end up waiting like 30 mins after my appointment time to be seen. Other than that it's a good experience. read more

MINT dentistry | Lake Highlands - Photo of lobby - General Dentistry Near Me - Dallas, Texas

Scheduled a visit on a Monday, set date/time for Friday. Receptionist approved insurance. Scheduled time off from work. Call from mint dentistry on Friday morning at 8:30 stating I would have to pay out of pocket bc my insurance was not approved. No apologies needed DO BETTER!!!!! read more

I decided to try this dentist out because it's right across the street from my house and conveniently located versus my previous dentist- which is about 45 minutes away from home. Unfortunately, I should have stayed where I was going despite the inconvenience. Why? The dentist stabbed my mouth about three times, a week later my mouth is STILL sore two weeks later, and their solution after a bite adjustment was prescription toothpaste. Prescription toothpaste will treat the symptom but not the underlying cause of the pain. I am waiting to hear back from Mint regarding this as I had NO dental pain before my fillings. I am on a restricted diet because of the immense discomfort and I also wake up with dental pain in the middle of the night. Heed this warning, DO NOT use this dentist. They may seem like they have it together but the fact that SEVERAL people have left reviews on Yelp and FB stating the same issues, it's best to just go somewhere else. I have a high pain threshold but this is annoying and hindering my normal day to day life. Here is the email I sent Mint. I will update once they respond and I will update this review if they actually resolve the issue. ______________________________________________ Hello, I had a few fillings done on 2/22. My mouth was extremely sore and about a week later, I was experiencing a major discomfort with the areas that were worked on. I had a visit yesterday in which my bite was adjusted. I am still unable to eat many foods because of this discomfort. I was experiencing zero dental pain before my initial appointment. During my fillings procedure, the dentist punctured my lip twice, and appeared distracted by the dental assistant- making jokes and conversing and the professionalism was definitely lacking. I didn't think anything of it but now that I'm still experiencing pain two weeks later, I can only attribute this to a lack of attention to detail. Why didn't they floss my teeth before I left on 2/22? If they would have, they would have noticed the filing material blocking the gap between the teeth. For the past two weeks, I've eaten soup, potatoes, or pasta. I wake up in the middle of the night with dental pain. Yesterday, my bite was adjusted and I was given a prescription for toothpaste for sensitivity. I was told if the sensitivity persists, to make an additional appointment. However, it seems counterproductive to prescribe something to cover up/alleviate the symptom instead of getting to the underlying cause and treating it accordingly. So now, my options are: continue to have discomfort and sensitivity and a restricted diet, visit the Skillman location again with the hopes that someone can actually resolve this, or see another dentist and pay additional dental fees. I would like to speak with someone at Mint who can help me navigate this issue. read more

At this location I waited a bit longer then I had at prior locations about 10 min still not too bad. Came in for a deep cleaning and due to me breast feeding I was not able to numbed from injections only numbing gel which my initial thought I was freaked out a bit! Once we got started my hygienist was amazing always checking to make sure I was not hurting or in pain. She addressed all my concerns and was super friendly! read more

MINT dentistry | Lake Highlands - Waiting area - General Dentistry Near Me - Dallas, Texas

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Scam artists. Don't fall for the fancy couches. They will scam you out of 90 bucks for literally a 30 second talk with some random dentist-- and in the end a fake sorry for you pain. "Can't do anything for you until you get insurance." Waste of time and money. Find a real dentist. Also, in response to Rome-- I get that you charge exam fees. Everyone does. But I expect some kind of solution. And personalized care. Not "Hi, I'm a dentist. Let me look. (10 seconds pass) you have a big cavity- you will need a root canal. Someone will talk to you.. bye." 30 min later-- yea you aren't gonna be able to do anything until you get insurance. Sorry. But here is some Advil. No discussion of a payment plan-- no other options. Just a fake sorry. Thanks for nothing I'm already taking Advil trying to fall asleep every night. I will continue to be in pain. read more

They were very friendly and I appreciated the speediness of the appointment. I took my 8 year old son, he left feeling really happy after having his teeth cleaned. The hygienist was very kind and did an amazing job with my son. I will be going back for myself. read more

MINT dentistry | Lake Highlands - Using an iPad and some Beats headphones while we wait. - General Dentistry Near Me - Dallas, Texas

Awesome experience! Very quick and friendly staff! Che did an excellent job helping me out ! Everybody was all smiles ! I will definitely be coming back here ! Petra was also very nice! I would recommend coming here to everyone! It's very clean and up to date ! read more

Terrible customer service. I was texted 20 minutes prior to my appointment that they canceled my appointment. I was already there because I was told to come 15 minutes early. They lied and said they called at 11:00 (same day) to cancel. Not true, I checked voicemail. I only received a reminder email at 12:00 and then the cancel text 20 minutes prior to my appointment. Very frustrated as I took off work to make the appointment and it's not close by. They did not care and acted as if I shouldn't be annoyed. They charge a $50 fee for cancellations within 24 hours of appointment, but apparently the customers don't get the same courtesy. Needless to say I'll be finding another dentist. There are too many other choices and life is too busy to be treated that way. read more

Don't get tricked if you're going for braces. There is a lot of information that is not told upfront. The orthodontist only comes in on Mondays (Rowlett location), and they will not let you go to a different location. You will be stuck. Do not start here if you have to work on Mondays as there is no flexibility. Also, there are no afternoon appointments. Be careful when you sign financial responsibility as they will get the money from insurance and make you pay the rest of the insurance-claimed money on top of your responsibility. We changed insurance while going for braces, so initially they said the previous manager missed the claim to the insurance, so I had to pay the insurance part. Then after a few visits, I was told that insurance paid some, and I am responsible for the rest, Very inconsistent replies! They said you signed for it! ( I am in health care and I have never seen any providers make you pay the insurance part, Insurance never pays what they request for). So in short I paid both the patient and insurance responsibility. They were so rude that they would not take my daughter's braces out until payment was complete, poor girl was stuck with Braces for almost 3 years. The staff was nice, But the manager was rude and unprofessional ( She manages the payment part). The Doctor never explained anything throughout our visits and my daughter had to notify him that her tooth was crooked, he adjusted the rubber bands. She ended up with a cavity in one tooth. They did not take care of that. They will make you feel like that is none of their business. They also do not have cleaning with braces. You have to use your insurance for that. read more

these people only care about money .. i regret coming here. i scheduled a appointment to remove staining from my teeth . when i came in they sat me down , and started treatment .. little did i know they were only removing cavities ..?!? . waste of time . waste of money. waste of energy . these people are scam artist!!! stay away. when procedure was done , they told me a whole different treatment i needed ??? but never told me this during evaluation. THESE PEOPLE JUST WANT YOUR MONEY read more

Had my 2nd visit here today. The first was ok enough to try them again. It's a convenient location. My wife had also tried them once before and afterwards said "never again". I should have listened. I was in the chair today for ONE HOUR before the cleaning even started! I had one person check me in, then another (who acted like she didn't even want to be there) turned on Netflix, then a different dentist than the one I had on my first visit did her check up. Two episodes of The Office later, a fourth person finally came in to start the cleaning process which was all I was there for to begin with. Halfway through, I told her I had to be somewhere soon and needed to come back later. At this point, I had been there for nearly an hour and a half! She rushed the rest of her process and I got out of there. I figured scheduling a 10:30 meeting after an 8:45 dentist appointment would give me plenty of time. Wrong. And not only did they take their sweet time getting around to me when I was one of only a couple other patients there, they hardly seemed to care anything about me. They each asked me the same questions I had already answered that morning and also were things that should be in my record from the 1st visit. Moral of the story is, listen to your wife. Also, don't go here to get your teeth taken care of. They don't care about you, it's just an insurance money machine. Goodbye, Mint Dentistry. You suck read more

Everyone provided great customer service, from reception to the doctor. I feel confident I'm in great hands. I feel like my cleaning & check ups are a form of self-care & pampering rather than a medical appointment to dread. read more

This is my third visit to this location. Not because I've been a Mint patient for long, but because despite the nice chic lobby, headphones, message chairs, TVs hanging everywhere, I still have this pain in my mouth. I phrase it like that because although at my cleaning two months ago when I complained about the exact pain in the exact place I was told it was pockets in my gums. Then after my teeth were cleaned, I went through the worst tooth pain in my life! I called and said that was normal because of the deep cleaning, but was told to come in. Visit #2 the bite on a filling was adjusted. Still no relief. Finally after dealing with this for long enough I make the choice to go back again. Visit #3 in less than 3 months. Now I'm being told it's the gum not the tooth. Go see a gum doctor but if that doesnt help go see a Mint specialist? Why was this not told to me at the first visit? read more

First time visit here!! Staff is super professional you know what's going on at all time - Ms. Hang and Ms. Petra are awesome- also they have Netflix and music for you during your visit. read more

This was my first visit. They were thorough with the process, you never want to get in and out on your first visit.. something would be missed or really wrong. I have used the same dentist my whole life and have moved which forced me to find a new one. This team was great from the welcome at the front door to the procedures being performed they were gentle and efficient. I'm still numb so I'm not feeling any pain at the moment but I will update if anything changes! Thank you mint dentistry! read more

I usually am afraid of the dentist, but this visit was fast and easy. Everyone was very polite and friendly. They all ensured I felt comfortable and at home. read more

Have been going here for about 3-4 years now. Heard all the commercials about service. While initially I was impressed with the service there are 2 experiences there that I would not recommend people going to this particular office. 1. Maybe the 3rd appointment with them they placed a bite guard in my mouth because they said my mouth wasn't open wide enough. It led to jaw discomfort which I reported and they said it was because my jaw was sore. 6 months later my jaw still was sore and had developed a popping sensation everytime I opened my mouth even a little wide. They blamed me and said it was probably because I grind my teeth at night. I chalked it up and said maybe their right plus I'm sure they are told to not accept any blame for liability purposes. If it was just this experience I would probably have continued to patron this location. But today 3/14 led to an experience where the dental hygienist acted like I was a burden to be there. I understand and acknowledge that this is their job and they are entitled to have bad days like the rest of us but to try and get me in and out of there tell me to open my mouth wider when I can't without pain and then to say "no teeth of concern" then have the dentist come in and say actually you're going to need 2 root canals, is just not a pleasant experience. I may have stayed if there was just any bit of compassion shown but instead at the end of the day you're just another check to them. Again in the beginning seemed great but just very disappointing lately read more

Great experience at Mint! Nice office, and very helpful / knowledgeable staff. It was my first time here after being with another dental office the last few years, and I was pleasantly surprised by how great the experience was. read more

It had been a few years since my last dentist visit so I was a bit apprehensive. My worries proved to be unfounded as the staff and the service here were both excellent. I was brought right in for my appointment and everyone was so friendly. I swear my teeth even look whiter already lol (but I was set up with some whitening products too!) I had a great experience at this office, I will definitely be back, and I would recommend the team here to everyone! read more

By far the best dental experience I have ever had! Walking in the environment is trending and welcoming. All 4 people I saw today were nice, helpful, informative and welcoming. I got xrays, a great cleaning, the doctor paid attention to my past procedures, and got free whitening trays! What more could you ask for?! I'd recommend for sure! read more

I love coming here. From the second you walk in Shay and Daisy are always all smiles. They make sure you are comfortable and make check in easy. Ryan does a great cleaning and is super friendly. This place is very clean and super cute! A++ read more

Everyone at MINT dentistry was extremely friendly. They made me feel comfortable. Also, everyone was very knowledgeable! I plan to keep returning! read more

I just moved to Dallas and was looking for a new dentist. A friend recommended MINT dental. I found the closest location and easily scheduled an appointment. I was able to be seen within the same week! I arrived and was pleasantly greeted by the office staff. I was provided with beats headphones and an iPad to use while in the waiting room as well as snacks and water. MINT was offering free whitening trays and gel which were ready by the end of my appointment. When I got to the exam room the technician put on Netflix while I waited. The dentist was professional and performed my exam before the cleaning. Between my dentist and hygienist all my questions were answered. The hygienist did a great job with my cleaning and was very friendly. At the end of the appointment I left with free whitening trays and gel along with the classic dental goodie bag of toothpaste, floss, and toothbrush. Overall I had a very pleasant experience and would highly recommend MINT dental for a basic cleaning! read more