Dude just look at my photos. I am so, so, so happy…read more I'm not sure what level of service is normal since this is my first time using a cleaning service, but I wouldn't hesitate to recommend these folks to anyone. My place was decently clean/livable but disorganized, so I didn't know what to expect, but I certainly didn't expect such an amazing level of detail.

This review is a year late, but I will say the stars are for Erica who was my point of contact and…read morewas very responsive and accommodating. However, the cleaning itself was nothing special. I booked a deep cleaning for my home, but it seemed more like a regular cleaning. Baseboards, blinds, light fixtures and the stairs were not cleaned. It was also hard to communicate my needs with the cleaner as she did not speak any english. If it were a regular cleaning I'd give a better review, but because I paid for a deep cleaning I expected more. I probably wouldn't book this service again.

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

I'm starting a new job in SSF after having my second child and will need help with cleaning. Patty,…read morethe owner, was very quick to respond to my inquiry and came out for a quote within a couple days. While TLC wasn't the cheapest quote I got, I'm glad I hired them. Lorena came over earlier today and paid great attention to detail in the cleaning - including dusting baseboards and the ceiling fans. It was such a relief to come home to a clean house after a hectic first week.

Best house cleaning service in the Bay Area quality work I would recommend TLC to everyoneread more

Very nice friendly staff. Showed up earlier than scheduled and did a very thorough job of getting…read moremy empty unit Move In ready. I would absolutely use them again!

The final cost was a tad higher than the original quote and I'm sure this is probably something…read morethey do all the time since they think you are limited with time. I had all day to get the job done and I was onsite clearing the garage as the 3 person crew cleaned our 4 BR, 3 1/2 bath house. I observed through the patio doors them cleaning every cabinet, every room, the oven, under the sink, every drawer in the kitchen including dusting above the cabinets and the refrigerator, which was also thoroughly cleaned. All of the window were cleaned and the sliding glass doors leading to the patio were cleaned inside and out. They also cleaned a years-old rust stain off of the shower pan which was in the shower when we moved in. I was very impressed and had it not been for them adding to the cost at the last minute I would have rated them 5 stars. Overall, I was very happy with the service.

Teresa and Maite did an excellent job! They were so thorough and the entire house looks great…read more Rates are reasonable and good communication/coordination. Highly recommend Lotus Cleaning Services!

I had a great experience with Lotus Cleaning Services and will absolutely be using them again. They…read morewere quick to provide a quote, super responsive throughout the entire process, and very easy to communicate with. Before the cleaning, they took the time to talk through my problem areas and made sure everything was clearly understood. The cleaners themselves were fast, incredibly thorough, and did an excellent job overall. The space looked noticeably better when they were done, and nothing felt rushed or overlooked. If you're looking for a reliable, professional cleaning service that actually listens and delivers, I highly recommend Lotus Cleaning Services.

Vilma and her team always do a great job with our home. She has great communication regarding…read morescheduling, and they are always on time. I really appreciate that they use child and pet-safe cleaning solutions, as I have two little kids and two dogs. She and her team are also very nice and cordial with my family. We have a 1300 sq ft home, and they typically come every two weeks. We have been really happy with their work and they have very reasonable pricing. I highly recommend them to anyone looking for a regular cleaner.

We had looked around and Vilma offered a free consultation to see our house. It was an average…read moreprice compared to the few cleaning services that we interviewed for the San Leandro/Oakland area. We loved that she was very detail-oriented and walked us through her process. We did a deep clean this past Friday and her team of 3 people had hit 95% of the house (that says a lot for all the nooks and crannies!) We definitely plan to have her come back in a few weeks! Her team brings all their supplies and were very courteous and polite. Vilma is such a sweet lady and communicates well via text.

Maria and her team came this afternoon to deep clean my bathroom and kitchen! They are awesome,…read morequick and thorough. Hopefully they can squeeze me in for regular bi-monthly cleaning soon!

Excellent service! They cleaned my entire kitchen and did a deep clean of the stove as requested,…read moreall in a timely manner. I really appreciated them being mindful and suggesting I keep my infant away because of the chemical smell. Clean, efficient, and considerate--would recommend.

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

Jonathan is operating at a different standard…read more The level of detail, care, and thoroughness is immediately noticeable. He didn't just clean the space, he elevated it. Every surface feels intentional and complete, including the areas most people overlook. There's a level of precision throughout that makes the entire space feel elevated, polished, and exceptionally well done. It's rare to come across this level of consistency and pride in craftsmanship. You can tell he genuinely cares about the end result, and it shows in every detail. If you appreciate quality and a space that truly feels transformed, he's absolutely worth booking. This is the kind of service you don't think twice about rebooking.

Best ever! Worth the wait. Zen home is the result I hire him now for regular cleaning. I usually…read moreclean myself but after the move in clean experience I needed that same feeling again. Zen Life is so much more peaceful & easy to manage with clean surroundings.