Been a great experience so far with both Pelvic Floor PT that I have seen…read more The customer service can be a little slower to get back to you though. Also no receptionist for you to call in case you were running late. The call center always has a long wait, at least 30-45 mins, so no point waiting or leaving VM if you want to tell your PT you are running late or if you have an urgent question/concern. Otherwise the experience with the PT was top notch. They have been thorough, knowledgeable and always enthusiastic to help me. The center is pretty big with pools, gym, various therapies. Lots of parking and also a nice area to sit outside while you wait, when the weather is good.

went to post-op hand therapy because they were the only ones my insurance would cover. after 5…read morevisits, the therapist stretched my wrist so far back it was sprained, swollen and extremely painful. I called them every day for a week to complain and ask what to do, but they never returned my phone call until 10 days later, when I had finally seen the surgeon again and he said not to go back to that hand therapist. my experience was the lowest of low, both the therapeutic and the lack of response from my phone calls. The practice does not answer the phone, and apparently they don't not listen to their messages either. I have complained and written letters to the billing office, and they insist on billing me for the visit where I was injured!

Good so far. I did go in this morn though for a health issue that has been happening for weeks and…read morenot responding well to treatment. I was hoping to get a sooner call to get the referral and read my labs so the condition does not continue to deteriorate.

I was scheduled to have a total left hip replacement and I needed to set up outpatient physical…read moretherapy starting the week after my surgery. I went into ATI Acton about 2 weeks before my surgery to see if they accepted my insurance(MassHealth). They said that they did and they quickly scheduled my first appointment for today, 12/28/22(a week after my surgery). I get a voicemail message THIS morning saying that they are out of network and do not take my insurance. Really???? On the day of my scheduled appointment I get this message. You had almost a month to let me know. Somehow I don't think people with other insurances have to deal with this lack of respect.

1 therapist told me that I didn't have a tear. Another told me I should try running again halfway…read morethrough my treatments. Later on I had an MRI which revealed a tear.

After surgery, I spent 8 days at Life Care Center of Acton. Staff was great in getting me back on…read moremy feet and ready to return home. I want to single out some staff members who went over and beyond to help me (sorry that I know only first names). My main physical therapist, Kristen, was terrific. She was kind and patient with me, and encouraged me (gently) to push myself. Thanks, Kristen. Nurse Carole was among the hardest working staff members, and she was extremely helpful to me and my roommate. How she kept her cheerful demeanor for her entire shifts was a mystery. The facility's physician, Dr Elkrem, was careful and very pleasant every time we interacted. Several members of the facility's admin staff stood out for helping me and making me feel that my needs would be taken into account: the dietician, Jenny, head of PT, Kelly, and head of admissions, Jenny. Being in rehab is no fun, but these people made the challenging situation more than tolerable. And they got me ready to go home.

my husband was pulled from his life in Florida and sent there to die. He has gone down so fast…read morethere.

Very grateful for the care I received Connections PT in Acton. Although my lower back degenerative…read moredisc disease and stenosis may ultimately require a surgical solution I always felt better after my PT sessions at Connections. Based on a constant evaluation of my condition, Buffy offered diverse therapies, advice and exercises to help improve my ability to move. Thank you.

Absolute waste of money.. Went to this place for neck pain treatment…read more I had more than 10 visits. The pain reduced at first but just after a month it got even worst.

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

When we were considering Lesley Ellis for preschool, we asked around on the playground, and just…read moreabout every parent we talked to told us, "It's excellent! The only negative is the cost." That matched our experience perfectly. The tuition is steep - though financial aid is available! - but everything else was fantastic, and we were consistently impressed with the teachers, curriculum, field trips, awareness of kids as individuals, interaction with administration, and more. My mom worked for decades in early childhood education, and (as an interested and involved grandparent) was also very impressed. They welcomed/encouraged heavy parent involvement, from "come into the classroom to talk about something you're knowledgeable/passionate about" to occasional parent-meetups-over-coffee in the morning and more. But I was never, ever made to feel guilty about not being able to participate heavily, which was the norm once we had our second kid. (Who also went to LES for preschool, once old enough.) We can't speak to their K-8 experience, but for preschool/pre-K/TK they were fantastic.

Lesley Ellis is an independent school from pre-school to grade 6, but expanding soon to 8th. Our…read moredaughter is in her third year there and we have been delighted with the program. The teachers are an outstanding group and attuned to the needs of each individual student. The administration is truly exceptional as they create an environment where parents, children and the school come together to form a nurturing and vibrant community.