Every member of the staff was so friendly. They never made us feel like we were taking their time…read morewhich happens so often. Each staff member was very efficient and made sure we understood each step. I highly recommend Gwinnett Urgent Care for any health care needs

Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

I had an amazing experience with Gwinnett Convenient Care. After having a bad sinus congestion for…read moreover a week I decided to see a doctor. When I called to make an appointment they were able to see me within the hour. The receptionist was very friendly and welcoming. The doctor was also very personable and had a great bedside manner. I will most definitely be returning in the future.

From the owner: Gwinnett Convenient Care opened in 2017 to provide family and internal medicine care to Duluth, GA,…read moreand the surrounding areas.

This practice is great--the staff are always so helpful and friendly, and it's always easy to get…read morean appointment or even just walk-in. I've never had to wait in the office for my appointment. I always have a good experience here, so much so that I make the drive from Roswell. .

If I could rate 0 stars I would. Please beware of this practice taking advantage of patients during…read morethe pandemic. I scheduled a drive up rapid Covid test and was charged 456$ for that as a patient visit. I'm sorry but sitting in my car for 5 minutes while the doctor swabs my nose is not a true medical visit worthy of a 500$ patient visit. It's sad because I work in healthcare and specifically called ahead to ensure I'd only be charged for the test but a month later I receive a huge bill for 5 minutes of service. Please continue to utilize the pharmacies for testing appointments because they apparently are misrepresenting patients to get as much money out of them as possible. Seems to be a borderline case of fraud here!

Several months ago I visited with my spouse bc they experienced Covid symptoms. The staff here was…read morecourteous, prompt and very thorough. Today I'm here with sore throat and because of my excellence service here in the past, it was an easy decision to return.

Amazing staff that cares! My friends and family will continue to come here. Facility is clean, the…read morehealthcare professionals there really care about their patients, and their service is quick.

My experience making the appointment and service at the front desk was adequate. I'm not a…read morecomplainer and am sensitive to the fact that customer service has suffered since the pandemic so I give people a lot of slack. I was there because I needed to go help my brother (who is fighting cancer) so I wanted to make sure my cold symptoms were not covid or some other issue that could endanger my immune-compromised brother. My medical care was great - the nurse who took my vitals, and Hannah who actually performed the tests, were outstanding. The problem is the QR code they gave me to scan so I could get the results never worked. I learned during the visit that I was not positive for Covid, but all of the other results were supposed to be available the next day via a scan, but they weren't. I called the office and they said wait another day, so I did. After that, I revisited the site of the URL daily for weeks, and left many phone messages and a couple of emails but never heard back.. Today I got the bill for that treatment. I understand mistakes happen regarding the URL for the test results, but there is no excuse for not getting back to me. I will ultimately pay the bill so they don't ding my credit rating, but it will leave a very bad taste in my mouth. -- I've now updated this review from 2 to 3 stars. The business owner reached out to me (after I copied my Yelp review to their website) and has resolved the billing issue. I'll still not get the test results, but at least they've taken care of what they can.

On 7.3.26, the physician assistant prescribed Cefdinir which is a cousin to Cephalexin which was on…read moremy allergy list that I printed out and discussed with them. This caused extreme hives 3 days later. When I went on Google that these drugs are related. I even told the woman that I had allergies to Ceftin type drugs. Returned on 7.7.26, and the nurse said, "Oh my God! You look a lot worse!" The new employee tried to prescribe hydrocortisone which I'm allergic to. And when I said Prednisone helped in the past with allergies, she could care less. Today on my bank account I see a charge for $120 from Peachtree Immediate Care. I will contest this with my bank. I am in the process of writing a demand letter that this immediate care facility reimburse me for the Kaiser Permanent visit and the meds for the week that they ruined my life. Every time I called the facility, no one was available. The only reason I went to this scummy place was because Kaiser was closed on July 3rd. Now Peachtree Immediate Care is destroying me financially in a matter of days. I will visit my bank tonight on the way home to contest this charge. No warning either. The only reason I returned to them on 7.7.26 was to let them know that they were involved in medical malpractice and what could they do for me? When I went to Kaiser on 7.10.26, I had to pay $203 for visit and the purchase of Epi-Pens, Prednisone, and Hyrdoxyzine (sp?). What a freakin' nightmare July was due to them. That was during my vacation weak.

Exceptional patient care and customer service. I would not hesitate recommending this facility to…read morefamily and friends.

Made an appointment and got there early; was almost immediately seen and tests were run. 15 minutes…read morelater the doctor came in and checked my lungs and heart; prescribed medicine and I was out of there. All told less than 30 minutes. Everyone was exceptionally nice. I'll definitely use again if needed.

I'm so glad I never read reviews before going to Piedmont Urgent Care. I have gone twice and had…read moregreat experiences thus far! It's fast, thorough and they have helped me greatly every time. I'm happy to gatekeep this office if people are avoiding it for the bad reviews because I won't go anywhere else!

This is the third time I have an issue with this clinic. First they have you waiting for almost an…read morehour or more, just for the Doctor to see you for 10 minutes and no proper explanation of results. I always ask if I have to pay and they say no. Com to find out the next visit I have a remaining balance. No notice before coming in. Now I come here for a walk in and they said they don't do it because it's difficult with their new system update. I need help and I came for it and couldn't get it. Shame.

This is the first clinic I have used in over 40 years that actually CHARGES you for an office visit…read moresimply to disc results over the phone! There are three people in my family all using my numb for contact. When they text me that one of us is past due for an appointment or another reason, they don't have the common sense or courtesy to include WHO they are texting about nor do they respond to texts asking for clarification. Even when asked during a phone call or in person, they won't answer. I am checking into alternatives!

Came today for a sinus infection. Doctor and nurses were super polite and listened to what the…read moreproblem was.

I came in, the lady at the front desk asked me what are my symptoms. she told me the doctor wasn't…read morethere and that she had just left. Then I payed $125 to get a nose swab. Just to get negative results... literally took less that a minute. Not a good place. I will not be returning ever.

My family was so impressed by the ER staff as well as the other nurses, doctor and therapists who…read moresaw my mom recently during her 4 day stay. Everyone was incredibly kind and patient, and it helped so much. The rest of the staff who brought meals and equipment were also very kind. The food she had was very good too. Great experience at a difficult time.

Worse place to receive care. I came in because my asthma was flaring up. I had decided to come in…read morewhen I was showing signs rather than wait til I had to call an ambulance " which I should of done instead". I came in with ample time to treat my situation before it got worse. I sat in the waiting room forn4 hrs while my breathing got worse. When I was finally admitted I waited almost another hour to get treatment, while waiting I had an asthma attack " what I was trying to avoid in the first place ". While gasping for breathe the nurse just sat there saying medicine is coming. It seemed at the very last minute someone finally arrived to help me... after one hr...and with my chest still tight and wheezing, the dr. Sends me home. I already know in the next week I will have to go back...this time by ambulance...they actually treat the situation like an emergency.