Went to Quincy location this past weekend. I cant understand the logic of having sign in kiosks in…read morethe lobby when there is a very capable receptionist sitting in the corner on her phone doing nothing. A sick woman came in and couldnt sign her self in and the receptionist had an attitude of her having to do the work. People come in because they are sick and haing to answer multiple questions in the state they are in makes no sense to me. Got up and left and went to BI Quincy and signed in with a real person.

I've never been to an urgent care, despite the reviews on here I gave it a shot. This location was…read morepretty clean. It was smooth check-in process, if you are good with smartphone apps they have an app (it's called Solv.). you can download to see your wait time, who's ahead of you. I made an appointment because of my symptoms and it's Memorial Day 5/26/25 so my usual go to clinic is closed. The doctor could not figure out why I have been sick since last Wednesday 5/21/25; only diagnosed me with nausea and prescribed anti-nausea medication and they referred me back to my Primary Care Physician for further diagnosis/consultation. I only paid $22.00 but it depends on what insurance you have. It was cheaper than going to ER for $100.00.

I had a very urgent health matter that needed immediate attention which was not an emergency. I…read morewalked in, explained what was up and the receptionist very professionally and courteously took my info. She brought me back to a room where another equally pleasant and professional healthcare worker took my vitals and moved me to a wound care room. A little time passed but not too much when an NP came in to do what needed to be done. Super professional and very understanding. Took care of it and I was out in less than an hour. Nothing negative at all to say about this experience.

Worst experience ever. I had Dr. Phillis and she never called in the prescription so when I went…read moreto Walgreens they were searching for the message and nothing. So I called back and she had already left (early). The receptionist Linda could not do anything about it and said I would have to wait until the next day. I went in at 2pm and headed to the Walgreens by 3:40 pm the doctor was gone and they couldn't do anything about it. I needed that medicine right away as I was leaving on a trip the next day. I will never return to this awful urgent care again. Instead I went to a urgent care in Braintree right after and they were great! Don't come here and deal with this horrid place.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

Had a wonderful experiences! Serena was exceptional, she did an amazing job helping me through the…read moreprocess. Would recommend this place 10/10 times !

Urgent care speed of being seen and efficiency of intake were fantastic!! Serena was the best at…read morethe front desk. Medical care and treatment was wonderful. My wife's condition was treated and she was released with detailed follow-up instructions. The waiting room is large, clean and quiet.

All staff were so kind and helpful and quickly helped me as soon as I walked in due to a quick…read moreemergency allergic reaction. There are not many urgent cares in town near the Seaport area so I came here and thankful they were open til 8:30am. Thank you!

The front desk gentleman was very friendly, courteous and upfront about their long wait time…read more 11:00AM on a Thursday and a 2 HOUR WAIT for a NURSE. They did NOT require patients too put on a new mask... and one was chronically coughing. Yet, the nurse took my information from a separate room on her phone due to Covid protocols. Nobody seemed to write anything I said down. This resulted in me repeating a month-long history of medical visits, for various symptoms, all the medications that resulted from them and all my current symptoms... Half a dozen times! When I did finally meet with the doctor, she was an excellent listener, very empathetic and supportive. I might recommend her...but all she prescribed me was an antihistamine nasal spray. My symptoms are severe, and definitely need further treatment, but she simply did NOT know what to do for me. She said she wanted to prescribe me antibiotics, but she feared the side effects would make my current symptoms even worse. WORST PART: I showed the doctor two red bite marks, on my right forearm, and assured her I had a picture of the bites, when they first happened, and they were red circles. I requested a basic LYME DISEASE blood test. She REFUSED detest me, for Lyme disease and tick borne illness, because she said, "your symptoms don't relate to that." My symptoms are classic for Lyme disease: headache; diarrhea; nausea; fatigue; etc. this type of medical ignorance is extremely dangerous. If ANY of the 300+ kinds of tickborne illness, of which we only test for one kind of Lyme Disease, is not diagnosed and treated early, it can become chronic for LIFE. THE DEAL: In future, I would reserve using this walk-in clinic for absolute emergencies only... and only those that don't merit going to the ER!

I had the best care today at this urgent care! I had this rash that another doctor mistook for…read moresomething else. It's a really rare thing but the doctor noticed it on the spot, asked lots of questions and brainstormed with me to find what it was. The wait time wasn't very long either, granted it was mid-day on a Sunday. I couldn't recommend this location more!

Alyssa at the front desk made check-in easy and got me into X-Ray even though it was past working…read morehours. Awesome to get a smiling face as soon as you walk in. Dr. Shorr was very pleasant and understanding. She was quick to help me with my diagnostics. Once I got in X-Ray, April took care of me and did a quick job. Thanks to her for squeezing me in!! Five stars.

Over an hour wait but worth it when we saw the very professional and attentive RN and then doctor…read more Great care. Thank you!

Good to know you can come here on Sunday morning at 9 AM and get seen by a doctor within minutes…read more I recommend this place if you have to see someone quickly. There is plenty of free parking in their parking lot, there is a receptionist on the first floor to give directions where to go or help with any other needs. Beth Israel's's Urgent Care is located on the second floor, there is an elevator a wheelchair if needed. The office suite is clearly marked urgent care, very important. If you are stressed or in a situation you don't want to have to second guess where to go. My doctor examined me thoroughly and had a medical assistant. My exam was quick. This is urgent care and being quick is a good thing. . I did not have to go to an emergency room for which could take hours maybe even days to be seen, especially at a non Beth Israel emergency room. Even then, taking up the space and time in an emergency room makes it difficult for those people that are really in crisis with a high need medical issue. If I needed an emergency room, BI Urgent Care would have sent me or made sure I got there safely. So this was the perfect option for me rather than waiting for an appointment after a minor car accident. Or emergency room. I'm very pleased with Beth Israel, as medical provider in all areas of care including surgeries. Hands down, the best option. Discharge/service note was giving to me at record speed and my medication was called in in the same manner. I've been coming for my primary care to this location for several years. Professional staff at the front desk make my visits run smooth. the doctor examined me, I felt confident in his ability to assess me. Today was pleasant and efficient I was in and out of there quickly. And that's what I want when you have been in an accident or some other life incident.

Fantastic from the reception to the nurses Doctors 's. Radiologist. You could tell they really…read morecared. Fantastic place

NP Domenic Maggio was wonderful, I had the flu and a terrible linger cough. He ruled out all other…read morethings and got me an rx for a steriod, cough suppresent and inhaler. They were quick, effieciant and the pharmacy there filled my rx within 20 minutes. It's a busy time so when I went in on Friday, they didn't have anything until Saturday but they were ready at my scheduled time and had me out in about an hour. Very grateful, feeling better. Thank you!!!

The overall concept of this is awesome but this location is hit or miss. I have gone here for a few…read morethings being that it is a convenient location. Went in here for vaccinations and when I have been sick. The kiosk, line is a nightmare and always seems Inaccurate. While I was waiting the wait time kept increasing and wasn't at all accurate which is a complete pain in the butt. The nurse practitioners have been friendly and given me good care.

The 1 non-recommended review allllll the way down at the bottom where you click a button to lead…read moreyou to it... should be recommended. Prob the most helpful of any of them. Might want to check it out. This will prob be added to the non-recommends shortly hereafter I presume. Lol. Also, been here twice. Both times no wait time. Every other Clinic was an hour+ of waiting. Always attentive and have prescribed meds that did the job. Def the best of them I've been to.

I just moved here and needed a urgent care at least. I goggled and got this place. Called them with…read morequestions knowledgeable and helpful. The process was an easy 123, I was there max 45 min. They even took my insurance, I recommend

Excellent care full service in a timely manner also linked to Mychart and your primary doctor…read moreOne nasal swab tests for flu A and B, RSV, and Covid