Dr Manny Trevino was extremely thoughtful in his care as well as insightful with how he explained…read morethe "why" for the care he was providing. We tried his new deep oscillation magnetic therapy that helped a bunch with my knee pain!

Dr. Martinez was very informative and more importantly listened and responded to my concernsread more

My son had an ear infection and it took over an hour for the dr to come and look at him. No nurse…read moreupdate , just sat in the room for over an hour waiting. If I could give zero stars I would.

Staff acts like they couldn't care less about anyone there. They stand around and bullshit with…read moreearth other while patients are waiting. There is nothing urgent about this place. Look forward to spending a minimum of 2 hours there just to get seen for a cold. This place is a joke.

The online appointment and check-in process was a little lengthy, but then the office check-in was…read morenothing more than providing my name. I was seen quickly with virtually no wait. The PA took my vitals and symptoms, then the doctor was in to see me almost immediately. Dr. Sims was also courteous, professional and pleasant, giving me a thorough explanation of her diagnosis and the course of action for us to discuss. I never felt rushed and got just what I needed. I'll definitely be back for any future urgent care needs when my PCP isn't available.

This place can get super busy, but we came at right time. The front desk lady was extremely nice…read moreand professional. Took my wife and kid back really quick. The doctors were good and helpful. Will be back for care again in the future

Everything well amazingly well? Best staff of Doctor's and Nurses. Everyone is always smiling and…read moreI'm a cheerful mood. They've been so good me, I don't want to leave. So professional in all their jobs, and when their done with you you don't want to leave. Love's this place!

Got my refund. I…read morewas told I owed money for procedure, I paid. Insurance told me I did not owe. (Feb) July my husband met with people there said yes due refund. Told would mail it to me. Never Arrived. Called and left 3 messages and finally got call back. Tina said she decided to credit to card. I told her card not good. She said well i will mail receipts you take it up with your bank. I have called bank and nothing says nothing sent. Says nothing pending. . Very irritating. Still waiting over a week later. Media? Attorney? Over 1500.00 dollars. In hospital the staff was talking about me at desk. There were 5 or more there. They were discussing my issue with OAB. My husband over heard conversation. I am already embarrassed by problem and to know that crowd out there talking about me makes it worse. Now the surgeon is amazing!!!

Dr Anderson, Randi and team are wonderful! I moved from California several years ago and am…read morethrilled to have found them. Always professional, helpful and thoughtful. I highly recommend Dr Anderson and team! Mollie Drake

I completed my executive physical. The doctors were efficient but also spent a good deal of time…read morewith me. Great service and advice.

Won't go to another doctor only Dr David Yi He takes a long…read moretime analyzing the issues and forms a comprehensive plan

office staff got caught bullying a potential adult patient "he needs his mommy to make an…read moreappointment " ...when confronted, Shana, hung up while talking. Unprofessional.

This clinic has helped me greatly with my hormones, down 30lbs in 4 months and loving itread more

Rita's kindness and her attentive approach to my family's medical needs are deeply appreciated.read more

Today was my first ever visit to this doctor's office via recommendation from my mom. Was able to…read moremake an appointment easily with a phone call and was seen same day. The whole entire process was simple and quick and I got the care that I needed. Dr. Griffin was very personable and quick to listen to symptoms and quick to diagnose and come up with a game plan. I definitely felt like I was in good hands. He's down to earth and gives quality care. They don't take insurance but the pay is very reasonable. Also he tries to prescribe generic more affordable medications if possible. I will definitely be coming here for my health needs. Very impressed!!

Very no-nonsense small place. Not as modern and fancy as some clinics. I come here because I trust…read moreDr Griffin's forever years of experience, and he is as kind and helpful as can be. Very considerate cash prices for folks with no insurance. Just don't bring up covid shots unless you like them.

Been going here for two years now when Kristin was the Doc based on the recommendation of a friend…read more She was phenomenal, and made coming to the Dr. easy. She always took the time to listen to everything I said, and as others have mentioned, never pushed numbers. Front staff are incredible as are the physician assistants. Cass will make you smile regardless of what kind of day you're having. Shaelyn ALWAYS has smile on her face and a kind word to greet you when you walk in the door or if you need help via email or the phone. Matthew has been a godsend and is 100% there for his patients. Like Kristin, he makes coming to Total Men's an afterthought. There have even been a few times when I've needed to chat that he's been willing to take a quick phone without me having to book an appointment, despite offering to pay. The only reason I've given 4 stores is unless you reach the office directly, you're going to get someone who sounds bored and their customer service team's professionalism often leaves something to be desired. But in all cases, the office is a quick email away, and Shaelyn is always there to answer any questions. If you're looking for a new GP and are in the area - do yourself (and your body) a favor, and check out Total Men's Roanoke.

I strongly advise against considering this practice if treated by Dr. Mathew Roy. The amount of…read moreconflicting information, treatment plans and inability to do anything other than repeat his same script each visit regardless if it makes sense or not. I regularly asked basic questions like what to expect, how can we measure effectiveness and he would get confused and talk in circles. He would consistently throw out huge claims of patients losing 30 lbs a MONTH with their programs. This is NOT a professional or safe option for any medical services in my opinion.

Candidly, this healthcare facility feels far more like a concierge medicine practice than a typical…read moreurgent care or local 24/7 ER. A couple of weeks ago, I woke up with a terrible sore throat. I tried Cepacol lozenges without any relief. Eventually, I began searching for urgent care medical facilities that were open in the middle of the night. After reviewing several options and reading through patient reviews, I decided to call Complete Care in Southlake. Initially, seeing that it was a 24/7 ER gave me pause, as those 24/7 ER facilities can be very expensive, and I even debated whether I should simply endure the pain for another five hours until a traditional urgent care clinic opened...I'm so glad I made the call. From the moment I spoke with the receptionist to my interactions with the nurse and Dr. Peebles, the experience was exceptional. Everyone took their time, answered my questions thoroughly, offered thoughtful suggestions, promptly sent over prescriptions, and Debbie expertly administered the two injections I needed. Even more surprising, the cost was literally on par with many local urgent care facilities for cash pay. A sincere thank you to Debbie, Amanda, Dr. Peebles, and the entire Southlake team for such outstanding care. Warm Regards, Eric

i came in for pain, swelling and redness around my belly button. the doctor just examined my…read morestomach and said yeah you just have such and such, but didn't do a cat scan to see if it was anything internal going on. then he made the statement on how I likely got the rash - "well you women like to wear your pants up high, that's how you got it." about 30 mins later I was sent home with 2 antibiotics. Needless to say I ended up going to a hospital ER later that night and turned out I had an abscess in my stomach - which is why my belly button was reacting the way it was. the hospital doctor was kind of taken back when she asked if they did a cat scan on me - because she knows they have the equipment there - and I told her no. In all I would not go back here - bedside manner of the doctor and nurses was not great and overall knowledge of what could be wrong, obviously wasn't there.