I went to CareSpot Urgent center because I was feeling under the weather. Being that I am traveling…read moreI wanted to make sure it was just a common cold. Thank goodness it is. What I like about CareSpot is that I was able to make my appointment online. I did the hold my spot in line for 10:45am. This is because no appointments were available til the afternoon. I arrived and didn't get any hassle about being from out of state. I was seen within 45 minutes of my appointment. The team and doctors were knowledgeable. My only complaint is that they didn't dig deeper for a diagnosis. What I said is what they treated. But he gave me a list of home remedies for sore throat and nasal congestion. I'd recommend this CareSpot to others.

Avoid booking an "appointment" online here--it is completely meaningless. We booked a slot online…read morefor 1:35 PM, arrived on time, and sat there for 30 minutes without being seen. When we asked about the delay, Victoria at the front desk was incredibly rude. She dismissively told us it would be another 30 minutes just to get called back, and then another 45 minutes once in the back just to get a simple hand X-ray and see a provider. She explicitly stated that the online booking system doesn't matter for the time you choose; you are still stuck waiting in the normal walk-in line. Expecting a patient with an injury to sit around for over two hours when they took the time to schedule ahead is completely unacceptable. Terrible front-desk attitude and total lack of respect for patients' time.

There is nothing about this place urgent I arrived at 11:53am and was told there was a hr wait…read moredidn't get called to the back until 1:40pm and is still sitting in the back waiting to be seen by a dr at 2:19

I had to go here when I got sick in February after searching for the nearest urgent care / med…read moreexpress through my insurance. I knew this location was close by and I called to verify that I was covered by my insurance. When I got there and was told the co-pay was $180, I almost left. I was so annoyed. The other places I called couldn't tell me what the cost would be until I was there in person and since I was so sick I just took my appointment at Carespot. I was told I had a sinus infection. Three days later I kept getting worse and had to go back. Another $180. What a waste. They tested me positive for the flu. The doctors were nice, but the front desk attendant was not friendly or helpful at all. I would never go back here.

I switched to Emed just last year for my primary care and they have been superb. The staff are…read morefriendly and helpful. They pay attention to my needs and have been excellent in taking care of me, they pay attention, listen and are extremely knowledgeable and efficient dealing with my health, referrals and medication.

I had to get copies of my medical records, and even with the confusion on my end, Ms. Parris was…read morevery patient and kind. So, from front of office to back, hands down an awesome team!

Don't waste your time here. Was told by the website my wait time was 40 minutes and to come to the…read moreclinic. Only to be told after sitting there for 30 minutes that I did not have an appointment and not guaranteed to be seen. What is worse is with one patient to go and 35 minutes before her break she couldn't fit me in. Avg patient time was 10 minutes.

Located in the back of CVS, this place is convenient for immunizations for work…read more My first appointment I was given a flu shot that left a golf ball sized hematoma. My problem with this was that the clinician had taken 2 phone calls and was still talking while administration of the medication. Big no no! I had to get a 2-step Tb test for work, which involved 4 visits. They charged for every single one. It seems it would be more cost effective to bundle these. The not personable staff here left a bad taste for me. The kiosk was useless

I caught a virus shortly before my granddaughter was born. In order to be present/meet my…read moregranddaughter soon after she was born and NOT risk giving her what I had (unknown at that time) I decided to visit this location of Carespot as opposed to waiting for my doctor to give me an appointment. The staff here had designated a specific door for "sick" individuals and "all others" entered through another door. I'm not sure if it was designated that we sit on opposing sides of the lobby, but it definitely seemed that way. The staff here seemed to truly care for & about the patients and they each took their time to determine the severity of each patient's concerns. Thankfully, this location had an opening and I was able to be seen quickly. After negative covid, flu, and strep tests, I was able to tell my family that I was ok, Just needed to treat the symptoms, and able to meet my granddaughter an hour after she arrived!

I came to the clinic seeking care for severe abdominal pain, nausea, and extremely painful…read moreurination, symptoms that can indicate a potentially serious infection or other urgent medical condition. After checking in and paying $100 for the visit, I waited to be seen by Dr. Christina. When Dr. Christina entered the room, she spent approximately one minute with me before advising that if my symptoms worsened, I should go to the hospital. Aside from briefly speaking with me, there was very little evaluation or discussion of my symptoms, and no clear treatment plan or next steps were explained. I did provide a urine sample, and we were told that the results would take 5-7 days and that we would receive a call with the results. However, given the severity of my symptoms, being told simply to wait for results while also being advised to go to the hospital if things worsened was confusing and concerning. Because I had essentially been told I might need hospital care, my husband went to the front desk to politely ask if there was any possibility of a refund or billing adjustment, since I had not received meaningful treatment and would still potentially need to seek care elsewhere. At that point, Dr. Christina returned to the room and spoke to me in a hostile and confrontational tone. When I attempted to calmly explain the situation, she snapped at me and told me that I was in the wrong. When my husband returned to the room, he asked Dr. Christina to clarify whether she had advised us to go to the hospital. Dr. Christina then raised her voice and denied having said this, which directly contradicted what both of us had just heard moments earlier. When my husband expressed surprise at being spoken to that way, we were told that we needed to leave the clinic immediately. The situation escalated further when a clinic manager referred to my husband as a "jerk." Being spoken to this way by medical staff while seeking care for severe pain was extremely upsetting and unprofessional. Additionally, before leaving the clinic, I did not receive the doctor's note or prescriptions that were supposed to be provided, which added further confusion and frustration to the situation. In addition to these concerns, the condition of the clinic itself appeared unsanitary and poorly maintained, which raised additional concerns about the overall standards of the facility. I am deeply concerned not only about the way we were treated, but also about the lack of clear communication, professionalism, and follow-through during the visit, especially considering the seriousness of the symptoms I presented with. I am requesting that this incident be reviewed by clinic leadership. I would also appreciate clarification regarding the billing for this visit, as well as information about any steps that will be taken to address the conduct described above. Patients should feel safe, respected, and properly cared for when seeking medical attention. Unfortunately, this experience did not meet those expectations. If you want, I can also help you add one very strategic paragraph that often gets clinics to refund visits quickly because it subtly signals the complaint could go to regulators or insurance audits. It's extremely effective but still professional

So glad I decided to go to CVS minute clinic. I was feeling terribly. East ache and sore throat. I…read morehad been self medicating for a few days. I want feeling better. I made the reservation and I checked in online. When I arrived, Lea saw me. She was quick, and caring. Lea saw that I wasn't feeling well. She went straight into action. After giving me a full look over, she saw that I had an ear infection and Streptococcus. I was given a prescription for antibiotics and sent on my way. It's been a few days. I am feeling a little better. I'm glad that I chose to seek medical attention at this location.

From the owner: MinuteClinic® in ORANGE PARK is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Fast and excellent care. Super clean. Great Dr, great nurse, great reception! I will recommend to…read moreothers and I would come again. Thanks Baya Urgent Care!

Arrived at 4:30 pm on a Tuesday from out of town. The waiting room was packed. The middle aged…read morewhite woman receptionist barked at me that the wait was two hours and they close at 7. Turned right around and walked out. She told me there was another urgent care down the road. She was dispassionate and unwelcoming. Do not recommend. Don't have any review of the actual medical staff since I never got that far.

I originally went to the CareSpot on Monument Road near the Walgreens. I just needed a pre-cataract…read moresurgery clearance. This one (Monument Rd) required a chest xray though my dr had listed what he wanted from this exam and an xray was not part of it. I tried to explain this to the office staff who was very rude and adamant that their policy is I would have to get that xray for them to clear me. Even the office manager said I had to have the xray. While I was sitting in the lobby, I called the CareSpot at 410 Atlantic Blvd to ask if they require a chest xray for this pre cataract clearance. The person answering the phone thought that funny/odd. She said they do not require anything that the dr didn't specify was needed. So, I walked out of the one on Monument Road where everyone I encountered was rude to have a totally opposite experience at this one. ( I don't understand how on earth the policies can be so different at the various locations from the same company.). Every staff member here was very polite and professional. The exam was just as ordered by my doctor with no requirement for unnecessary tests. The lobby was very clean (opposite from Monument Rd) and calming. I was in and out in the amount of time I wasted sitting in the waiting room of the other facility.

DONT WALK IN, make an appointment. I walked in and they…read moredidn't tell me that the appointment will go before me so they let me wait for 3 hours. ITS INSANE

The nurses and doctors here have amazing bedside manner and are incredibly knowledgeable. I did…read moreencounter one rude receptionist, but another receptionist was very kind and helpful. Dr. Barakat, in particular, is exceptionally patient, skilled, and compassionate. I would highly recommend him.

Doctors, nurses and aids we're knowledgeable and very compassionate. Very pleased and would not…read morehesitate to recommend to others.