I visited this Minute Clinic after reading about it on the nextdoor app. You can either make an appointment or even walk in. I did both this morning since I felt terribly nauseous. The person that I saw was wonderful. She advised me of my options and explained that there's an urgent care right across the way. Luckily, the woman who was there before me forgot her insurance card, so I was able to see the PA right away. She was very thorough and explained everything to me. She even went and grabbed the over the counter medicine that I would need. This place is aces in my book! read more

Nurse Practitioner Marvi Navarra was very thorough, knowledgeable, and courteous. Although I was a walk-in, she apologized for the wait which was far less time than I expected. She conducted an exam and series of tests to diagnose my flu symptoms and earache and provided a prescription. Thank you so much! read more

I needed to get the updated COVID booster, so I thought I'd try the nearby CVS MinuteClinic since they had the Pfizer vaccine in stock (my normal pharmacy where I get vaccines only had Moderna). I was able to book my appointment online and was very pleased with the convenient and efficient healthcare experience. I was able to check-in for my appointment via text, and my wait time was under one minute after I arrived (no, really)! I saw nurse practitioner Sarah, who was very friendly and professional and made me feel comfortable from the moment I walked in. It was a cut above just going to a pharmacy to get a shot, and her bedside manner was excellent. After a brief health history review and update to my insurance information, I got my jab and was on my way. It was so easy and fast! CVS even provided me with a printout of my vaccine record and sent the files to my primary care physician electronically! Great service! I was also super impressed with how clean the clinic was. Sarah washed her hands several times and wore a mask, and the waiting room was spotless. The room where I got my injection was also meticulously clean (they even had a HEPA filter cleaning the air!), and I appreciated the safety measures that were visibly in place. This is a great place to get vaccines and boosters, especially if your insurance will cover it. I'm really pleased with my visit here. read more

MinuteClinic at CVS - Waiting area. - Urgent Care Near Me - LAS VEGAS, Nevada

I'm having a very unhappy experience with MinuteClinic LV that I thought I'd share as a warning. Their website indicates multiple insurances accepted, including my BCBS. BCBS allowed $70 as UCR towards my deductible from their $415 billed for cpt 99215 medium office visit. This amount seems reasonable as it was a 15 minute visit with the nurse practioner and her trainee. No labs, xrays or anything just checked my ears, throat & listened to my lungs; diagnosing an allergy. Unfortunately, their out of state billing company is billing me for the entire $415 amount, not accepting the BCBS UCR amount. I caution anybody thinking they may try MinuteClinic to be very careful regarding their balance billing practice and apparently misleading website of acceptable insurance. read more

I don't understand the negative reviews. I thought I had an ear infection so I went in with a same day appointment. There is a large tv with the first couple of letters of your first and last name so that you know when you are next. (Possibly a HIPPA violation but I'm no expert). They have a little table so you can charge electronics. They called my name about 15 minutes after my scheduled time but this was just to confirm my information. Then the crnp called me back a couple of minutes later. I waited maybe 10 minutes and was able to fill my prescription. read more

MinuteClinic at CVS - Waiting area - Urgent Care Near Me - LAS VEGAS, Nevada

Do not schedule here, 1 hour and 30 minutes past my appointment. They tried lying to this young lady saying we called your name which is not true and she waited 1 hour and 10 minutes, honesty in health care is very important, what else will this "healthcare professional" lie about? Lack of communication for such a small clinic is concerning. If you value your time and want professional and responsible service do not come here. read more

I have been in other minute clinics and they have been great but in this one it was ridiculous, maps says they close at 7:30pm we got there at 6:30pm the sick person that I brought, you can trek she was very sick the guy in charge of the clinic ask "do you have an appointment?" We didn't so he went in his office came back and said unfortunately I can't take you we close at 7:30 and I have to start the closing an hour earlier, and he didn't take her not even after almost begging him, I can believe he studied a career to help people. read more

MinuteClinic at CVS - They should change the schedule - Urgent Care Near Me - LAS VEGAS, Nevada

We've been to this minute clinic more than a handful of times. It's opened on the weekends (which is great since that is when my kids always tend to start getting sick) and you can always check the wait time online and hold your place in line occasionally. I feel that the NP's are pretty through and they may even do a better job than some of the doctors that I take my kids to. You don't feel rushed and they definitely check the ears, nose, mouth, etc when I go in with my kids. In fact, I had one of the NP's diagnose my child with the flu and I did a follow up appointment with their pediatrician who said how did they know it was the flu without testing for the flu. Sure enough, it was the flu but just in case you're wondering they have the tests to test for strep and the flu in their office. Overall, I'm glad that these minute clinics exist because it sure beats waiting at an urgent care! read more

Was seen by Sarah Rhea and she was AWESOME! Would give 10 stars if I could. Made an appointment and there was no wait, the facility was very clean and disinfected after every patient. Sarah was so sweet, friendly and made me feel so welcome from the minute I walked in. She had such great bedside manner which is so hard to find these days in the medical field. Thanks for taking care of me today! read more

Review of the Minute Clinic in this CVS: I came to this Minute Clinic because staff at two other CVS stores said this was where I need to go for a shingles vaccination. They were wrong. The thing that salvaged my stop here was the great customer service of the woman at the clinic. She called two other places and got addresses and cost for me. She was very helpful. Since this isn't in my neighborhood, I can't speak for the store. read more

Horrible service .pharmacy employees are rude. I drop off my prescription return in an hour and there closed I think it would be smart to inform patrons of hours Now I have no medication straight out the damn hospital They closed an I can't go anywhere else to get my meds filled I hope I don't die overnight CVS Does not care !! read more

Do NOT get your medication filled here!!!! Pharmacist grabs the pills with his hands after touching everything else!!!! I asked another pharmacist at a different location and he said that they are not suppose to touch them, they have a machine that counts the pills for them! I'm already sick, do not need to get something else from dirty hands!!! read more

What a total mess! I was told that I would wait an hour and a half originally. That time quickly jumped up to 2 hours and repeatedly got pushed back after that. Never got a chance to talk to anyone because after waiting 3+ hours of waiting in a room filled with sick people, I gave up. There is nothing minute about this clinic. read more

There is nothing "minute" about this clinic. If you schedule an appointment, expect to wait at least an hour over your anticipated time. I've been here on two different occasions for two different types of visits and I've always had to wait over an hour. They just don't have it together. Great candy selection though read more

They don't have any testing tools. Just talking for 1 minutes and said there is nothing they can do. Also COVID's testing license expired and yet charged you copay. This is absurd. This business should be closed. They are liar. read more

The few times I have had to come here, the staff for the store and the pharmacists have always been courteous and helpful. The pharmacists were able to get my prescriptions filled fast a few hours before surgery, which my doctor forgot to call in. The only complaint I have is that it's almost impossible to get a hold of someone in pharmacy over the phone. It can be irritating when you're in pain. I have always gotten the same cashier in the front and as always, very friendly. read more

I've been using this CVS for 3 years now as my pharmacy. I've never had any issues, they're very prompt on when they say they'll have my medications ready and will call in advance to let me know they're out of stock and will need to get my Rx from another location. I love love LOVE the texting option to let you know when your Rx is ready to be picked up and I love the fact they call when an Rx is needed to be refilled. Awesome staff! read more

I'm normally a very nice and encouraging yelper with my reviews but this pharmacy has been pulling my leg all week and I'm over it. I got injured on December 28th and haven't been able to fill my prescription request because the workers I've unfortunately encountered didn't want to put in extra work and verify my requests with workers comp... Finally getting my medicine today after waiting 40 minutes but only after she called my name and still took another costumer before me knowing what I've been through... Yeah definitely don't recommend this place ugh :/ read more

Love the pharmacy staff at this location. They're always super friendly and helpful. Probably the best service I've ever had at any cvs pharmacy. Plus they're super quick with your prescription order. I'm sure they tell everyone 10-15 minutes standard wait time but it never takes that long which is nice. I like shopping around though after I drop off my prescription because I get to use all my awesome Cvs coupons. read more

Not sure anyone really reads these for informational purposes, but here goes.. This location is right next door to where I live and I'm always in there. I just have to say, the cashiers are SO friendly! There are a couple that have been there for quite some time, and every time I'm in there, they are like, "welcome back, how's your daughter", or " hey, I haven't seen you in a while, how you been?" I even share the same birthday as one of the cashier's sisters. Other than that, not really much else to say (I mean, it's a store) but I love the hospitality there! read more

Employees are nice and they have those things you need that you don't want to go to a department store for. The liquor selection is cool and there is never really a long line at the pharmacy. I have been there on several occasions and apart each time the prices posted are not the prices you get at the register so be cognizant of that. read more

Very friendly staff. I don't know why the rating is so low. The NP was very nice and helpful. I did online appointment so after check in within 10 min I could see the NP and get my prescription refilled. read more

The minute clinic closed before 2:30 on New Years Eve because they wanted to get out on time. I think that great customer service is taking customers until 2:30 then closing it. I hate that I drove there and wasted my gas to be shut down read more

I made an appointment at 12:50 per their new regulations about seeing patients because of COVID19, and the person I spoke on the phone with was older and really really kind but I couldn't understand him at all. I got there 10 minutes early at 12:40 and told someone at the pharmacy I was there because it said I wasn't present on the tracking board. They told me to go back to my car and I'll be called when it was my turn. 1:00 and I go back inside and check the door. Locked. 1:10 I go back inside again. Nothing new. 1:30, I'm really upset now, I go ask the Pharm again and I'm told to go get the door again and ask the clinic how long it'll be. No one is at the damn clinic so I can't ask anyone smart one!!! 1:40 and I decide to leave because I'm clearly not going to be seen. It's now 4:00 as I write this review and I still haven't been text or called to "come in". Absolutely terrible service. I wasted an hour of my time waiting outside in the parking lot turn my car on and off. And no one knows anything about anything. Whoever works at the minute clinic needs to step it up and the pharm needs to be better and helping out. read more

As I was sitting in the waiting area, I could over hear the conversation being had in the pharmacy by the employees. They were discussing someone's sexuality, race and using phrases like "this sucks" in front of customers. This sounded more like high school students working in a food court and less like a pharmacy where they are responsible for distributing prescription drugs. I will never get a prescription filled here again. I don't know how seriously they can be taking their jobs when they're trying to determine what a "Hispanic girl sounds like" and complaining about their mothers. I'll go where grown ups are in charge of the pharmaceuticals. read more

This store never opens on time Completely unprofessional!! You cant run a business that way Get some one reliable!! read more

I have been going to this CVS for two years now. I have my pharmacy here. The people at the pharmacy are very friendly although they can get very busy and hectic they are still polite and they try to get your order done as soon as possible. Every time I go and they tell me a time when my pills will be ready, it is always done on the dot. The people that work the cash register in the front are very nice as well. They greet you as you come in and when you're ready to check out they are very courteous. It is never really busy here, or at least when I stop by but even when there are plenty of cars parked outside of this location the line goes by fairly fast. They pretty much have everything you need, I get my bag balm here since I have very dry skin and it's 9.99 for a 10oz. can which is a prettty good price since I use it every night. Which one can lasts me about two months. I would rather go here when I need something really quick. Much better than going to Walmart and having to go through a swarm of people just to get what you need. I also get my fake eyelashes here which is a reasonable price and again is a very close location to my house especially if I just ran groceries at Vons or Glazier's marketplace which is right across the street. read more

Do not come to this CVS! The service is better at the CVS by fort apache and Russell road. Came here at 9pm, Lines were long and bad customer service! It was my first time here and would never come to this location ever again and will tell all people I know not to come here! read more

Complete waste of time! NP didn't know what she was doing. Do yourself a favor and go to a urgent care instead. 2 hours with a appointment SMH read more

Ive been going to this location for meds. Always use the drive through. there have been a couple times it could have gone better but I have been going there for over 2 years so the bad has been drowned out by the good. The pharmacy staff are usually very friendly and seem eager to help anyway they can most of the time. If I have one bad experience someplace, I don't usually hold it against them. If I get a repeat then I'll be a little more opinionated. Three and its on...(not really, I don't like to waste my time that way, there are far better ways of wasting time). Everyone has a bad day once in a while! read more

Cvs is my favorite store and Pharmacy!The staff is super Friendly and helpfull #close to my house and is easy to walk w/love it!!!! read more

I do not know why this cvs only have 2 1/2 stars but for me their costumer service is nice and excellent, they working pretty hard , last thu i need to buy the medicine for my daughter but for some reason my insurance doesnt cover for some issue , so i have no choice i need to pay cash from my pocket , insurance company said if i can pay cash first and after everything fix i can do refund for medicine money , and cvs pharmacy agree with it ... Miss lynn help us with her profesional way ... Nothing hard and very fast service , people need to be understand how pharmacy is , they work so hard for us ... We need to appreciate... Thx cvs . read more

MinuteClinic at CVS - Urgent Care Near Me - LAS VEGAS, Nevada

Very poor customer service! They don't answer the phone . I called CVS which was also very rude. They didn't answer my simple question and didn't want to help me . read more

For the so called pharmacy tech KIM. The management needs to teach this employee customer service skills. I came in to pick up a prescription for son who rarely ever gets sick, she asks what name I give her mine and then ask her it's for him. She suddenly gets extremely rude and says " I need the name for whoever your picking up for". Ok my mistake I've never done this before. Then proceeds to ask for date of birth as she quotes "for who your picking up for" clearly seeing my son in my arms. This rude ass lady has no respect or customer service skills. Maybe she should be filling scripts instead of dealing with people. Her name is KIM. works at cvs on Durango and warm springs. Filipina looking. For the management at this store I see why you have poor ratings. read more

Never been a fan of CVS! My preferred place for a pharmacy has always been Walgreens. Why? Because of the prices and the customer service. Most recently I visited this pharmacy not by choice but by default. My insurance company has now switched me into coming to CVS because of the "out of network" fee's they charge on the medication at Walgreens. I mean obviously I'm going to go where it's cheaper but here comes that rule of thumb about just because something may be cheaper doesn't mean it will be better. I went through sitting on the phone with CVS Caremark for over an hour getting my prescription changed to this particular pharmacy. When I arrived It was about 30 minutes to closing time and there was a line. I requested my medication and told the pharmacy technician the situation about my switch and that I had already paid over the phone. Nope.. Of course that wasn't the case. I wish I could remember her name but she insisted that I paid full price for my medication because they didn't have any insurance on file? Umm and this was the same company that solicited for me to do the transfer here? With only about 20 minutes to close I had to drive all the way back home and find my card. On the way back I called into the customer service number to inquire why this information wasn't transferred along with my prescription. Come to find out it was and when I returned all I got was an "ooops"? No apology.. smh like get real and do better. You playing with people livelihood and health okay being on your SHIT is imperative.... Thank God I only have to deal with them once every 3 months! read more

MinuteClinic at CVS - Urgent Care Near Me - LAS VEGAS, Nevada

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Pharmacists are totally inept. Lost prescriptions, rude, won't fill legitimate rx. I won't name her but she is not to smart. Started asking all kinds of Cray Cray questions. Do not take your prescription here. read more

These dummies at the pharmacy suck! Cant even call when your perscription is ready....always a issue. read more

RE: Minute clinic. The NP that saw us was so kind and professional. I wish they could all be like her! Absolutely the best! However, I cannot say the same for the pharmacy staff. Nothing too bad but just not very customer Friendly. I would highly recommend the minute clinic but look elsewhere for a pharmacy if you can. FYI the office visit was $129 read more

I come to this location frequently and every time the staff is just meh. They pretty much act like they hate their job and have no urgency in checking you out. If the less than mediocre service continues I'll have to just take my business to Walgreens down the street. read more

Worst SERVICE always. They are rude on the phone, lack basic customer service skills and never have your prescription ready on time. Changing pharmacies from now on. Thx! read more