I was up all night coughing, exhausted from the cold and went to Urgent Care. They took my…read moreinsurance. The health care professionals really listened to me, treated me with respect, conducted both flu and Covid test (both negative) and gave me a diagnosis with a "surprising" addition. The addition is both ears have inner ear infections! Now I know why I have headaches and dizziness. The staff is attentive and spoke with clear plan language that I could understand. They told me what I needed to do and meds to take for the next week. It has been one day since going to Urgent Care, and I feel that I am on the road to recovery.

Came in for some stitches they did an amazing job definitely coming back here if I ever get hurt…read moreagain, but not planning on it tho. Staff was super friendly and very caring. I absolutely recommend this place if your looking to get stitched up or have any other medical need. Five stars all the way!

The staff at this urgent care location are excellent…read more We popped in because it's closest to our house and my husband had taken a tumble and thought he may have injured his foot pretty bad. They didn't have the X-Ray machines that Google said they did, but the staff pointed us in the right direction to their location that did. The people behind the desk were very friendly when we told them the situation, and they lamented with us about it. (FYI - it ended up being that his foot was actually broken, once we got the scan! Ah!) Even though we didn't end up becoming patients of this urgent care, we did get to experience the great and helpful attitude of the staff. So I will definitely return here, if we do ever have another urgent care need!

Initially I wasn't skeptical as the receptionist asked me for my insurance and ID, and provided me…read morewith 3 pages of paperwork to complete. However, when the next two patrons came in she asked them if they'd ever been there before and they had. They sat down and one went right even though I was there first. By the way I had been there before. The only difference in the three of us is I'm a black male and the others were white. In observing this I came very close to confronting her regarding the differential treatment. Sometimes having to even ponder it gets exhausting! Nevertheless, the nurse and PA were both professional and kind. Hopefully my diagnosis is accurate.

My experience at this Urgent Care was really great. The front office ladies were so nice when I…read morewalked in and made check in super easy! I had great care from them as well as all the staff! Dr. Megan was so kind, attentive, and actually explained everything to me! I have a lot of medication allergies and she really went above and beyond to communicate and get me meds that would work and be safe for me!

Excellent patient care! I went in last night and was able to get right in and out. All the staff…read morewere super helpful and let me know what to expect right away when I checked in. 100% will return in the future if needed.

Great little walk in clinic. You can get appointments if needed, too. A few doctors and Nurse…read morePractitioners as well. I came here when I had a really bad bike wreck. It was a few days after the accident and I couldn't sleep due to chest pains. As it turns out I had fractured two ribs. They had a really cool vertical xray machine and it didn't take long to get in after I called. You basically can't do anything for broken ribs, so I got some painkillers and instructions on what to do. Overall it is my favorite 'hospital' to get taken care of

Hurry up already!!…read more Great service, shout out to the 5th floor doctors, so nice. Shout out to my primary Dr. V, she's pretty coo. I give 4 stars because my appointment was at 2:20pm not 2:35pm, besides that, great service.

After seeing so many poor reviews from obvious whiners, I needed to add a real review of the…read morefacility, since that's what you're here for. Think really does have almost everything you could need in healthcare: primary care, mental healthcare, podiatry, optometry, urgent care and more. The intake employees, in-person and on the phone, are friendly, helpful and always willing to help when the situation is complicated. If you check in online, you only have to give your name and then sit and wait for your appointment. I've been seeing Dr. Hill for over ten years, before she moved here, and she's the best PCP I've ever had. I started bringing my son and mom, who has quite a few health problems, to her and they would all say the same thing. She's an amazing physician, exudes compassion and will hook you up with the best specialist in Omaha for advanced care issues. I've also had great experiences from other providers in the building. What people fail to realize is that you have to vibe with your doctor. If you don't, see somebody else. But if you're the type of person the signs and laws about abusing medical personnel were written for, it might just be you who's the problem. Otherwise, billing has been more reliable and flexible than any other medical provider in the city, and I have very difficult insurance. Parking is abundant with lots of handicapped spots next to the front door. If I had any complaints, it would be that the portal software is clunky, but they are in the process of changing that. Despite this, I can easily and reliably communicate with my providers via messages. And they are quick to reply, refill medication or setup an urgent appointment. This goes for speaking to a nurse over the phone, which is accessible by one button. Also, don't overlook the (quick) urgent care! If you need help on the weekend, Think should be your first choice.

I'm so thankful my sister gave me the suggestion to see her Dr. at Think Whole Person Healthcare…read more My first appointment was with Dr. Diamond and she was wonderful! She made me feel comfortable, she answered all of my questions, and she seemed genuinely interested in what I had to say! Since then, I've gone back several times for different appointments and more recently visited a new Dr. Unfortunately Dr. Diamond moved on to a place closer to her home so I set up an appointment with Dr. Erin Ray. I was interested in a Doctor who had a holistic approach to care and I love that Dr. Ray is a Doctor of Osteopathic medicine. My first visit with here was wonderful, she complimented my tattoo which is a first from a Doctor, and I knew I'd feel pretty comfortable with her. She asked me several questions and throughout the conversation I realized that there were some issues that I could/did have that would be good to share. She recommended a few things and prescribed a couple of things to help and they've been great! Anytime I have an appointment or something to do here I appreciate that everything is in one place. There's ample parking outside, there's a nice coffee shop downstairs with delicious coffee and grilled sandwiches. There's great seating to enjoy your coffee or meal while getting some work done as well. Another great aspect about Think Whole Person is its proximity to the Aksarben shops. I usually don't frequent this area but when I do it makes sense for me to drive down to check out what's going on in Aksarben and the shops near by. I'm thankful I set up my healthcare here and am pleased that I can get all my bloodwork and Dr. visits, all in one place!

Great Urgent Care. Beautiful attitude, Caring and Welcoming. Quick and Incredibly smart, they sure…read moreknow their skill. We were so pleased. Thank you for the Great Care! Staff was so kind, and the doctor she was phenomenal. Hopefully CVS is as quick about getting the prescription filled.

I've visited Rockbrook Urgent care a couple times. Once was a more serious event when I stepped on…read morea nail and the other was just a bad sinus infection I needed meds for on a weekend. I have had nothing but pleasant experiences all the way around. The doctor's I've encountered, as well as, the nurse techs have all been wonderfully accommodating and, in my opinion, handled my ailments appropriately. As any urgent care, the wait can be long - but they do give an time estimate and do their best to stick with it. I'm so grateful to have a reliable urgent care nearby.

Provider Faith Thorpe did not listen to my requests of self pay. Informed me my insurance covered…read moremy son's visit 100%. Online price stated $104 for ear check. My insurance was billed $339.32 instead so I'm stuck with $192.55. I also refused a strep test (not an issue no symptoms of one other than a fever) due to my family never getting strep and she insisted after debating not doing it for 15 mins. Of course it was negative and I'm billed $42 for that too. Called the billing office and guess what I'm stuck with all of it. I will not be gong there again. Learned my lesson. The office/provider reeked of cigarette smoke with a large air purifier buzzing next to us. He was given a prescription left went to pick it up and the script she wrote was $500. It's not offered in a liquid with the exception of one pharmacy in Omaha. The pharmacist and myself had to track her down fast to get it changed to a $8 pill. I was called the next day by a different provider giving me another prescription b/c the pill was not a good option for an 8 year old. Overall I wasted money and time racing thinking I was only going to be charged the amount listed on the website. Save your money and time go to a reputable provider. This place is horrible.

SOOO expensive and so many hidden costs they don't tell you about even when you ask specifically…read morewhat the charges will be for an appointment. I was billed $300 MORE than I was told. when I asked about my bill they said they have the right to add charges if it is an extensive check. I had a step test. that was literally a 10 min appointment! should be zero stars.

Used this place prior for hubby's eye and the provider on that day was Amazing. She was…read moreknowledgeable, professional but also human. Came in today with our daughter's nail halfway pulled out with a "Tracy" as the provider. She did not come into the room as confident (didn't introduce herself, I don't even know if she was the actual practitioner on shift), stated out loud that she had no idea what to do and that the ER probably couldn't help, did not offer any other options. Once I started asking about what could be done, I apparently flustered her so much that I needed to remove myself so she could focus on her job. Honestly. Zero stars for her. But 5 for the lady prior. When people are at their most vulnerable, care providers should at the very least seem like they care...or know how to do their job.

My wife was sick and went in. They told her it was likely viral after not testing for COVID or…read moreinfluenza and didn't prescribe anything due it being viral (not upset about this part). She's been sick for 17 days now, so we called back because most viral illnesses resolve by this time. They said she would have to be seen again. I'm not wasting any more of our money by going to same poor quality clinic.

I wish I would have caught the nurse's name today but I wanted to give her and the doctor their…read moreflowers. Quick, easy, lovely service. Doctor Lauren White and her nurse were so nice, thorough, and understanding. So glad I was able to get in and get out with what I needed!

The wait time was minimal, which was unexpected. More importantly, I can't say enough positive…read morethings about the staff. They were supportive, personable, and helpful. They definitely made me feel cared for and didn't feel like stereotypical urgent care.

I had been suffering with asthma induced bronchitis or a bronchitis induced asthma attack for…read morenearly a week when I finally sought treatment from the urgent care clinic. I had an MRI scheduled for the next morning for another unrelated condition. I was still coughing frantically and my breathing sounded like a death rattle so I thought I should come in. The pollen count was high and the air quality that week was extremely bad. I've been to urgent care or the ER multiple times in my life but never have I left feeling the same or worse as when I came in. They renewed Rx I already had that weren't working b/c I was already beyond that point. I asked about the breathing treatment I used to get in the past that they now don't do anymore since Covid which doesn't make a lot of sense to me. I did get a script for an at-home nebulizer which took me another day or two to arrange which did help in the long run

Slow as shiii but the securitu guard was pretty chill. Didnt know what the fuck was wrong woth my…read morefriends arm, and just threw her in a sling. She had a linched vessel and her arm had zero bloodflow for about 3 hours. They did jack all to help. The guard was pretty cool tho. Put up with my antics.