You might be able to get a Covid test faster here than you could at say Walgreens, CVS or Rite Aid,…read morebut what's the point? Once you book online, it goes downhill and test results take twice as long. - Their website, emails, and text messages are super buggy. Only half the links work and they give contradicting info. Also no one ever picks up. Ever. - They have a "mandatory" virtual visit that asks the exact same questions you've already answered when booking your appointment. - Theyre super inefficient. They will ask you for your insurance 5 times. At the time of booking, 2-3 times via text, then again in person and they're not very organized. But prepare to get a ton of texts and emails... Prob never getting a covid test here ever again.

This clinic and the staff were phenomenal. Darlene met me at the desk, and made sure I was provided…read morewith the most reasonable payment option since I paid out of pocket. I was screened and she maintained all proper precautions which was very nice to see. Then provider PA-C McClintick thoroughly assessed me and provided me with a treatment plan right then and there. He even too extra time to sit and explain to me the pharmacological process and provide excellent patient education and discharge instructions. I am very pleased with the clinic, the level of courtesy and respect and professionalism. 10/10 recommend. Oh and the wait time was very short!

I hate this place..so freakin slow service. I waited 3 hrs for the dr to me I'm ok...so pathetic.read more

Regarding prescriptions, their copay has reached a point where it pays to shop around. For us, 5…read moreout of 6 prescriptions are cheaper by going to alternative pharmacies. Kaiser even told me that if I want to go to a different pharmacy, I do not even have to get a hard copy - just go to your preferred pharmacy and have it transferred. Also, be aware that the OCT things in their pharmacy tend to be overpriced - from our experience, Costco is much cheaper (eg: try pricing loratadine, aka Claritin). It won't matter to us though, because after over 30 years with Kaiser, we'll change plans later this year.

I scheduled a minute clinic appointment and when I arrived, minute clinic was no more. The…read morePharmacist's Brian assisted me with my vaccination and the service was managed well, despite the overwhelming responsibilities to cover minute clinic appointments as well! The visit was quick and the care quality was excellent!

I was really impressed with the service for shingles vaccine and other ones. Fast, easy to…read moreschedule and safe.

I've had mixed experiences here. They've taken their time and been very thorough. More so than most…read moreplaces I've been. So for a lot of people, this could be a great place to go. On the other hand. They let me pay out of pocket one year and say it was against policy the next year when I had the exact same insurance. Which is extremely odd to me. My insurance is Medi-Cal.

They only accept appointments request via the website and the website only allows to see 2 (TWO)…read moredays ahead! People work and need to schedule a visit a week in advance in order to take time off work. Not at all smart nor user-friendly. I will find another provider.

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

Awesome treatment by Rae and Grace!…read more Went to CVS Minute Clinic on 5/25 and 5/27 for TB skin test and read, after my doctor sent me that they were out of tb shots. So I went there on Tuesday, Rae greeted me and did what she had to do for Tb procedure. She also reminded me to check with my insurance if they also covers for cvs minute clinic treatment, which they do cover. Two days later, Grace greeted me for TB read, and she helped me going through all the docs needed for claiming the insurance. Basically, before you were seeing by the NP (Nurse Practitioner), you have to sign in from the touch screen computer located outside. You can also fasten the procedure by having this online at home. Then you will get a number. Waiting area is not that big, only have 4 chairs. They don't have buzzers to call you while you wait, so just wait in the waiting room, don't roam around in cvs otherwise you're gonna miss your spot. This minute clinic is great for people who don't have insurance, or just to get quick immunizations or flu shots. So glad to have this in my area. Thanks Rae and Grace!

I made an appointment online and went in for my check up. The staff nurse there was good. I'd…read morerecommend them for an easy and smooth experience.

I've gone here for a very long time every staff never here gives a great care to their patients…read more And since I've been here for a very long time I've seen the amount of people who truly care for their patients. They had art painting classes to reduce stress for the elders and it's was beautiful to see how they infect with our Latinx Community so well. The care is always good. Sometimes if you truly don't like it they always give you suggestions on either switching doctors or referrals. So it's never an issue.

Finally found a clinic that feels like part of the community. The team at Osita is incredibly…read morecompassionate and culturally attuned. They handle physicals with ease and were very transparent about the whole process. Great location in San Leandro and very easy to get to!

I would stay away from this place. Their policies feel sketchy and borderline bait and switch. They…read moreemail you one day before your appointment asking for your credit card number to "confirm" it, along with a $100 no show fee. They will not confirm your appointment unless you provide it, and if you dont give your cc information they suggest coming in to "wait" until all the "confirmed" appointments by people willing to share their cc numbers over the phone are all done. Is this some phishing scam? I even called the day of my appointment to confirm I was coming in, and they still demanded my credit card information over the phone. It is a frustrating experience and not how you expect to be treated as a patient or customer.

Easy to make appointment online, although description of services could have used additional…read moredetail. However, on-site staff were kind to not charge me after determining that they cannot provide me with the services that I needed and were also helpful in recommending alternative options.

From the owner: MinuteClinic® in SAN BRUNO is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Recently, I had two foot surgeries at the Santa Clara Kaiser. I wanted to congratulate Kaiser for…read morechoosing Dr. Bui at its Podiatry department. Dr. Bui operated on both of my feet so great that only the day after surgery I had slight pain and that was it! As of the second day, I was able to walk around without any pain or discomfort. For my first procedure he gave me various painkillers, anti inflammatory, ... Not only I didn't find the need to take them, for the second procedure I asked him not to prescribe me any medications as I wouldn't need any. To me, these were magical procedures. If I had not experienced this on my own, I wouldn't believe anyone's advice! I feel lucky and grateful for being referred to Dr. Bui by my nephew. Dr. Bui is also my sister's specialist as well yet referred by my nephew. Now, we have an outstanding family doctor. Appreciate it Dr. Bui!

Very disappointing experience at the Kaiser Permanente Santa Clara Laboratory, Department 168 on…read morethe 1st Floor. My young son has Down syndrome, is nonverbal, and experiences severe anxiety with medical procedures. Despite requesting a private room to help reduce his distress, we were required to remain in the main laboratory area for his blood draw. The procedure became increasingly traumatic as he cried, struggled, and became overwhelmed. After the blood draw, he removed his bandage due to sensory distress and began bleeding down his arm and onto the floor. While he was visibly upset and actively bleeding, assistance was not provided as quickly as it should have been. I expected greater compassion, appropriate accommodations for a child with developmental disabilities, and a more trauma-informed approach to pediatric care. Instead, the experience felt rushed, stressful, and unnecessarily traumatic for my child. I hope Kaiser reviews its procedures and staff training for working with pediatric patients and individuals with special needs.