After putting a couple skin cancer biopsies off for a while (which, nobody should ever, ever do!!!!) I finally had the pleasure of my primary referring me to Dr heller (there is a Misha M. Heller, M.D and Alan W. Heller, M.D . It is a father and daughter team) Not only do they have amazing credentials!!But, they also have amazing bedside manner. I had the pleasure of seeing Dr misha since I felt more comfortable with a woman checking my body for places / moles that didn't look right and etc. (the one most at risk was on my ankle though) When I first made the call, we all know how long it's taking to get into places. I only had to wait about 3 weeks for an appointment? And most of that was my fault since I had an already scheduled surgery for something unrelated. Even when I called to make the appointment the woman answered the phone immediately, was helpful with answering all my questions and etc. she was such a delight! Unlike some places that act like you are bothering them by asking questions. It's in the same building as the quest labs I always frequent (over in the parking lot of the old community hospital by the traffic circle) It does have free private parking. But it does only have about 5 up close spots. And I think 3 - 4 of those are handicap. For the other parking you have to park in the little parking garage which still is not a very far walk (and free) When I first walked in I was immediately greeted by the women behind the desk. The place was all decked out in Christmas decorations, it was so cute. And yes, I showed up in my pajamas and explained how I just had surgery. So the woman helped me with signing in and asked if I needed a bottle of water or anything. Which I think it's safe to say everyone went above and beyond (They also had bowls of candy, which were all out, but they had a huge bowl of samples such as moisturizer and SPF) They also offer cosmetic dermatology such as filler and all the way up to liposuction and other plastic surgery. Which I can't comment on since this is just strictly for the biopsy I believe the nurse who helped me the most name was jasmine? (I know it started with a J) . Jasmine and Dr misha did an amazing job at calming me down. They even brought me blankets, an ice pack to put on my head and neck and kept trying to distract me. The level of care was 1000000000000 Thank you so much for a great experience. To those who are going through something as scary as needing a skin cancer biopsy, I hope you see this and see Dr misha. Sending warm wishes, good health and good luck to everyone who comes here read more

Misha M. Heller, M.D. - Dermatologists Near Me - Long Beach, California

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Dr. Misha Heller is an outstanding dermatologist who truly cares about her patients. Her proactive approach has transformed my skin and boosted my confidence. She has state-of-the-art equipment and lasers, ensuring top-notch care. Dr. Heller always takes time to explain my options, helping me make informed decisions. I see her annually for thorough skin exams, which give me peace of mind, and I've been very happy with both Botox treatments and a CO2 laser procedure. read more

Amazing results, excellent care, extremely professional staff who offer great value to their patients. Thank you read more

Given that my biological father died of melanoma and I have many pre-cancerous growths all over my body, I have worked with several dermatologists over the years. Dr. Misha Heller is without question the most incompetent dermatologist I have ever encountered. During the two years that I worked with her, including over ten visits to her office, she increasingly reinforced her incompetence. I will address her numerous failings according to their materiality, rather than chronologically. I. Missed Melanoma I had a very large growth on my forearm. It was the largest growth on my body. I repeatedly pointed it out to Dr. Heller and expressed my concern about it. Dr. Heller repeatedly told me that it was insignificant and she did not biopsy it (even though she biopsied countless other growths - nine different growths during one visit). In order to have another set of eyes view my numerous pre-cancerous growths, I consulted a second dermatologist. The second dermatologist immediately focused on the large growth on my forearm and took a biopsy. It was not a basal cell, nor a squamous cell. Rather, it was a full blown melanoma. Notwithstanding my repeated identification of the growth, Dr. Heller completely failed to identify the melanoma. She didn't even biopsy it. II. Missed Basal Cell and Squamous Cell Cancers I had two separate and noteworthy growths on the top of my head. I repeatedly pointed them out to Dr. Heller and expressed my concern. Dr. Heller repeatedly told me that the growths were insignificant and she did not biopsy them. I pointed out the same two growths to my new dermatologist and he immediately commented that they are likely cancerous. The biopsy revealed that one of the growths is a basal cell and the other is a squamous cell, and they had merged. Notwithstanding my repeated identification of the growths, Dr. Heller completely failed to identify the cancer. She didn't even biopsy it. III. Enormous Biopsy Sites and Scars Dr. Heller repeatedly removed enormous amounts of skin when taking biopsies. She created these huge wounds and, notwithstanding my diligent treatment of the biopsy sites, the large wounds often took several months to heal. Moreover, when they finally healed, I was left with giant scars. I currently have many enormous scars on my body from where Dr. Heller took biopsies. When I asked her about this, she claimed that it was necessary for her to remove and biopsy the entire growth, rather than merely shaving off a small portion for the biopsy. My new dermatologist disagrees with Dr. Heller's approach. He says it is unnecessary to remove the entire growth for a biopsy. He only removes a small and thin layer for biopsies. As such, the small wound sites heal quickly and do not leave large scars. IV. Elf Ear Dr. Heller identified a basal/squamous cell growth on my ear and performed a Mohs procedure. The result was an unmitigated disaster. She created an enormous peak at the top of my ear. I look like an elf. Fortunately, my current dermatologist is taking steps to reduce the peak and make me look less elfish. V. Biopsy Fees I have wonderful PPO insurance with a major carrier that covers every physician I have ever consulted. Dr. Heller uses a particular pathologist for her biopsies that does not accept many insurances, including mine and certain of her other patients. She did not tell me this upfront. Rather, she allowed her pathologist to bill me directly. When I asked whether Dr. Heller would consider using one of the countless pathologists covered by my insurance, she adamantly refused. She told me that she has arranged for preferred billing rates for her patients whose insurance is not accepted by the pathologist but, if I wanted to continue with her, I had to personally pay her pathologist without the benefit of my insurance - literally thousands of dollars per year given the number of biopsies I have. In all the years that I have been consulting dermatologists and getting well over 100 biopsies, I have never had to pay a pathologist directly because my dermatologist refused to use a pathologist covered by my insurance. VI. Dr. Misha Heller is Reliant on Her Soon-To-Be-Retired Father Dr. Misha Heller joined a practice established by her father Dr. Alan Heller. She told me that she is a "Daddy's Girl" and her father takes care of her. Dr. Misha Heller often relied on her father to assist with my treatment. She called him into my examine room multiple times for assistance and asked him questions about my treatment. There is a big problem with Dr. Misha Heller's reliance on her father. Dr. Alan Heller told me that he is retiring very soon. What is Dr. Misha Heller - the self-proclaimed "Daddy's Girl" - going to do when daddy is no longer there to bail her out? Fortunately, I will not be there to find out. Dr. Heller is very nice and personable. However, she is an incompetent medical practitioner. Caveat emptor. read more

Dr. Mischa has tracked my moles over the years and guided me through several biopsies and excisions over the years due to my family history of skin cancer. She is so thorough and precise, I know I am in excellent hands at her office. I initially saw her for help with stubborn acne, and she worked with me on a routine that has kept my skin clear for years (without going on accutane). My parents and friends all see her now too, and I'm so grateful to have found her office! read more

Dr. Heller is the best! She is so caring and knowledgeable. She also did everything she could to make me more comfortable and I had a great outcome. Hi myself, I'm a medical doctor and I highly recommend her! read more

Misha and Akan Heller have treated our family gor years and we ha found them and their team to be skilled and knowledgeable professionals. Misha is dedicated to the best interests of her patients and takes yhe tome to br sire we understand the importance of follow up etc. i highly recommend the Heller team !!!m read more

I am grateful to have had care by Dr. Misha Heller and that she selflessly worked me into the schedule on her off hours to take care of a pressing concern. Every issue I've brought to her attention has been dealt with in a quick and easy manner while being informed throughout the whole process. Very rare to find doctors like this nowadays! read more

My daughter had a skin infection for a long time. She went to many ER's and Urgent Cares. Nothing helped. Then she went to Misha Heller and was CURED with 1 treatment. I also see Misha every 6 months to monitor pre cancerous growths. SHe is kind and exceptional as a Dr. read more

Beware: This doctor will not see you unless you sign an arbitration agreement, but the office staff does not disclose that upfront. I scheduled my whole family for a yearly check up and filled out a substantial form questionnaire online before coming in. When I arrived with my kids, the front office staff person told me to review and sign an arbitration agreement. When I said I won't agree to arbitration and conveyed I didn't want to sign it, she said then we couldn't be seen. This was after I waited many weeks for the appointment, took time to fill out extensive paperwork, and hauled my kids there after school to get this exam done. In that situation, I know some people would have reluctantly signed it because the thought of starting over after doing all that is frustrating, but I will not be coerced into making bad decisions. As an attorney, I know that forced arbitration is not a joke - it has serious repercussions for the consumer who falls victim to malpractice. Contracts should be entered into freely. If a professional demands that you sign an arbitration agreement as a condition precedent to receiving services, that's a red flag and you should run. We did, and I'm so glad I did after reading another yelper's review claiming incompetence. read more

Dr. Misha is simply the best. Her level of care and expertise is above and beyond any other doctor I have ever been to. I am so lucky to be in her care and would recommend her to anyone lucky enough to get an appointment. I cannot recommend Dr. Misha enough - the very best of the best! Thank you, Dr. Misha, for everything. I always leave your office with glowing skin, and a big smile on my face. 10/10 read more

Together with Allan Heller this office is a rip-off location on Termino Ave in Long Beach. Don't go there, be smat. If you have a PPO insurance you can chose other doctors in Long Beach. For two skin tags she was pushing me to sign for biopsy on each one (more money from your pocket) I told her I am not comfortable with such a rip-off and I left the office. I will never put the foot in that office. I have a PPO insurance, I can go anywhere ! Paul Volf read more

SIMPLY AMAZING! Look no further; you've just found the your new Dermatologist. I HIGHLY RECOMMEND this office. I have been going to Dr. Heller's office for a few years now. Misha is caring, professional, clean, thorough, gentle and honest. I've been to multiple dermatologists throughout my life and this has been BY FAR my favorite Doctor as well as my favorite office. The staff is welcoming and professional; also, they've never forgot to remind me of my appointment! I've seen Dr. Heller for skin/mole checkups, mole removal and Botox injections. Misha is honest about all processes and doesn't let patients overindulge in cosmetics to take advantage of financial gain; she gives honest suggestions and treatment plans depending on the patient's skin and ultimate goals. She has detected early skin cancer on my back as well as kept my face looking young. She doesn't play games about the safety/health of her patients; she takes action and executes the issue at hand. Misha is amazing; I won't be going anywhere else. :) THANK YOU DR. HELLER'S OFFICE! read more

Misha M. Heller, M.D. - Dermatologists Near Me - Long Beach, California

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A++ 10/10 -- will come again Pros: sweet friendly staff, great office vibes, organized and fast professional attention, exceptional bedside manner, Dr. Heller made me feel hopeful about my situation. Other pro, plenty of parking. Cons: hmmm I can't think of any. Background: Kinda embarrassing, had a rash on my neck that wouldn't go away! After getting the courage I called around and heard some outrageous pricing for a consult (I'm a cash patient/no insurance). If pricing wasn't an issue appointments are weeks out, very frustrating. Dr. Heller's office set me up NEXT-DAY! The building is modern and her office, my goodness even the vibe feels comforting and welcoming. I paid way less than expected and she gave me her undivided attention and was sweet and kind (especially considering my embarrassment). 100% recommend read more

Misha M. Heller, M.D. - I got tons of free goodies when I asked about how best to care for my skin, I love I came here !! - Dermatologists Near Me - Long Beach, California

I had C02 laser done on my face by Dr. Misha Heller. The experience was awesome. From my first consultation, making appointments, follow up, etc everyone was friendly, thorough and guided me through the process. The office is spotless, modern and uses state-of-the-art lasers. Dr. Heller provided me personalized, professional care and explained all my options thoroughly to help me select the best treatment for my aging skin. I was very impressed with how skilled she is using lasers. Of course anyone is a little nervous getting a cosmetic service but I have to say all my anxiety was laid to rest because I was treated with such care and respect by everyone in the office. They even gave me a bag of supplies to ensure that I had everything I needed after the procedure to care for the treated areas. I give Dr. Misha Heller and her awesome staff the highest recommendation for providing outstanding service and outcome. read more

Dr. Misha is an amazing physician! She truly cares for her patients. Manages to have a proactive approach to treatment and keep patient autonomy at the same time. Always goes the extra mile to make me feel comfortable and listened to, can't recommend enough! read more

What a scam! I went in with a mole that had grown and had never experienced this before and was concerned of skin cancer. I was met with "what do you want me to do about it"; really terrible bedside manner. But I simply asked for whatever is normal in these situations. The mole was cut off and I thought that was that. I've now received 4 different bills; 2 from the doctor and 2 from the pathologist. All this despite this supposed to be covered by my insurance and paying my copay at the office. Out of pocket almost $350 for something that was supposed to just be a copay and I have no belief that these ridiculous incremental bills will stop coming. I wish I never stepped foot in that office and I will certainly never go back. read more

Called for new patient appointment - told that it would be 23 days wait for Dr Alan Heller and over a month for Dr Misha Heller. I asked how to you handle situations that are more urgent. Was told: - We have a waiting list but if we call you and you don't answer, we pass you up? Makes sense for same/next day appointments but for a few days out?? Doubt I'd ever be so lucky to be waiting by the phone when they call. - was told some dermatologist retired during the pandemic and less to go around = ok makes sense... Then I was told "BECAUSE" of covid they don't schedule as many patients? WHAT? 3 years out and you haven't figure out how to handle covid in your office? NO!!! = Scheduling less patients isn't a solution since any one of your patients or staff can carry covid (or you could carry it to them). How about better ventilation, wear proper fitting N95 mask or any number of things that protect all of us. read more

Dr. Heller took the time to see me even when I didn't have an appointment, she saw me in between patients and gave me a solution. She is extremely kind, very thorough and always professional. I highly recommend Dr. Misha Heller. She is a gifted Doctor who is loved by her patients. read more

Dr. Heller is truly amazing. As an added bonus, her staff is patient and friendly. Dr. Heller went beyond our expectations for my adult son with high anxiety. Dr. Heller is compassionate, a professional and knowledge with an excellent bedside manner. There are not enough adjectives to describe how wonderful she is! If you are looking for a fantastic, experienced and kind dermatologist, look no further. The care we received is rare and we are VERY grateful. read more

I drive an hour to come to Misha and Alan. Years ago, I was pedaling through local dermatologists to find a right fit. My dad recommended Alan for a skin irritation that stumped several doctors. Alan was able to address the issue, treat it, and it was gone the next day. He also removed skin cancer from above my eyebrow, and his son stitched me up. This family is hard-working and diligent. My extremely positive and effective experiences with Alan and his son led me to Misha; due to Alan having a booked schedule one month, I opted to see schedule an appointment with Misha, who had an available slot. She showed great focus and attention when addressing my concern. I have gone back to her since and am happy with my experiences. I feel confident and safe knowing that the team working to help me and my skin needs are a family. read more

I can't speak highly enough about Dr Misha Heller. She is very kind and understanding. I unfortunately developed psoriasis a few years ago and went to Dr. Heller for treatment. After trying numerous topical treatments, nothing was able to work effectively. She was able to prescribe a biologic, which my insurance denied. Terry, at the front office was able to appeal the denial and get me approved for the medication, which completely removed any psoriasis. Thanks Dr. Misha and crew! read more

I've been going to Dr. Misha Heller since January and she and her team are incredible! I started going due to some dark spots on my face which she quickly helped me clear up, I've also had some botox and a fraxel laser treatment and I am beyond pleased with the results! Dr. Heller and her team are so kind, friendly, smart and helpful. Couldn't recommend her more and so thankful to have found the best dermatologist. read more

I had a consult with Dr Misha Heller in regards to acne scars treatments. She listened to me and gave me her honest advice and truly appreciate it. She recommended another dermatologist for my condition and returned my copay! That dosent happen that frequently! I highly recommend her! read more

Searched high and low for a new Dermatologist in Long Beach. First off I was seen 1 hour and 15 minutes AFTER my scheduled appt time. I don't care what type of physician you are (or how booked/popular you are), the office staff should call the patients if their doctor is running more than 30 minutes behind. Those of us who have to make appts on our lunch breaks...this is so unacceptable. I was about to leave since my appt was not an "emergency" but I stuck it out since I figured I had already waited soooo long. She was clearly in a rush once she finally came to my exam room, barely listening to my skin concerns. No Thank you - I prefer to drive an hour to a former physician that actually cares about her patients. Don't waste your time with this office. read more

Dr.Misha Heller is the best doctor ever! She is so kind and understanding about my insecurities. She did everything she could to figure out why my hair was falling out and why my acne was out of control. She went as far as to having blood test done. I've never felt so taken care of at a doctors office. I'm happy to say, in just two weeks, my acne is almost all gone and my hair is not falling out as it was before. read more

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I have to share my experience with Dr. Misha Heller. My 17 yr old dealt with severe acne for years - being a soccer player didn't help. Dr. Heller met with my teen and laid out a plan in very simple terms and was very supportive and encouraging. Results happened just as she had indicated. She was easy to talk to and always took the time to explain the whys and how's. My daughter completed her 5 months regime and we couldn't be happier with the results! It's is a tough process but the results are so very rewarding! We appreciate all the care of attention form the office staff as well. I highly recommend Dr. Misha to any teen dealing with acne. read more

After seeking help with some lesions I've had on my face for years, I was told by Dr. Heller that they were merely milia, pores that have become filled with keratin. She sis an "extraction" of them. However, after the treatment they have remained the same and have never healed. I also verified with my Kaiser dermatologist that they are NOT milia. When I complained to her office staff about my dissatisfaction with Dr. Heller's treatment, they told me I had to transfer all my Kaiser medical records to them, which is not an easy task. I'm going to seek a laser specialist for a different opinion, which is what I should have done in the first place. A poor diagnosis on Dr. Heller's part. read more

Excellent dermalogist! Very thorough. Both my husband and I have had several appointments for different skin ailments and skin cancer checks and have always felt confident in her care. Charley and Anne Supple read more

Very professional, thoughtful & thorough. Took her time with me and recognized areas of concern that had previously gone unchecked by another doctor. read more

UPDATE: she prescribed me with 2 medications she thought would help me and they gave me a very painful rash. When I did some research on these meds I realized that they are not meant for people with dry skin which is one of the issues I was trying to explain to her. I gave the office a call to explain my frustrations and was passed along to her office manager who was apologetic, but was asking me to come back which I politely declined. Misha Heller then called me the next day offering to write me a check to cover the cost of the visit and medications if I signed a legal document that basically says I will not bad-mouth her on the internet - which is bribery. As if that wasn't enough, she got her dad on the phone to try to help "mend" the situation. This is the most unprofessional establishment I have ever been to and I ask that you highly reconsider before giving her your business. read more

Dr. Misha Heller is an amazing dermatologist! She has taken care of my skin problems in the very best way. I highly recommend her! read more

Dr. Misha Heller has done wonders for my sensitive, acne and hyperpigmentation prone, skin. After trying dozens of topicals - both prescription and OTC, I was relieved to finally find a regimen that worked. My skin is on the mend and I'm so grateful! Skincare is very personal. How we look can influence how we feel and even discussing skin issues can be anxiety provoking. Dr. Heller strikes an ideal balance in that she is confident in her knowledge while remaining sensitive to her patients' concerns. She's the best! read more

I want to thank Mischa for saving my skin. I am acne prone as it is (have struggled with it since I was a teenager) and having to wear a mask at work for more than 12 hours at a time left me with big painful breakouts (I knew I need help when my breakouts started to hurt) They were all over my chin, cheeks and jaw. Basically where the mask hit my face broke out even more. She set me up on a skin regimen including topicals and oral medications. I took my young daughter in too and her forehead and nose have started to clear up. Next step is fixing the texture of my skin and I don't trust anyone else but Dr. Mischa Keller. read more

This place is a JOKE. First of all they are terrible at responding back to phone calls/getting back to you. I was told I had something, that checked out by another Doctor, turned out to not be true. I was charged not only for their service (that did NOTHING) but also an outside Dr. for a biopsy (which also turned out did nothing to help my situation). I had to call back 3 times throughout the day in order to remind THEM to send my prescription over to the pharmacy. By the time I got there and it still was not there I just gave up. Now I am going to a general surgeon to take care of my issue (after spending about $600 out of pocket to this place for nothing). The Dr. barely gave any information and rushed me out the door. Do not go here. read more

I want to highly recommend Dr. Heller as she is the stellar professional care-giver all patients would deeply value and appreciate. I have been her patient for numerous years both for ordinary skin care maintenance and also necessary treatments after serious injuries caused by a traffic collision. I am so impressed with her warmth, friendliness, attention to detail and outstanding skills. Not only is she thorough at an office visit, but she also initiates follow-up calls to check on progress and any continuing conditions or concerns. She always communicates with clarity that reflects her knowledge, expertise, experience and empathy. I also want to compliment the excellent office procedures and talented staff members. Everyone is welcoming, friendly, helpful, professional and sincerely concerned about a patient's well-being and proper care. Even though treating patients in a timely manner is not the easiest of goals given possible emergencies, yet this staff is very conscientious about scheduling and meeting patients' needs, always. read more

I came in for acne treatment and Misha did an incredible job at helping me clear skin! Went above and beyond to ensure I got the best deals and went out of her way to ensure I had a great customer service experience. I really recommend her! Shes incredibly sweet She not only helped with my acne but helped me with my vitiligo when I lost hope on treatments for it. She helped me find new vitiligo treatments and at the same time helped improve my vitiligo as well. Thank you Misha read more

Dr. Misha Heller is so fantastic. I highly recommend. Her bed side manner is the best and she is so knowledgeable. She takes care of my family and we are so thankful for her! The office is so comfortable and decorated really cute, too. read more

Dr. Misha is an amazing dermatologist! In the past year, I tried two other dermatologist but was so disappointed so saw Dr. Misha on yelp with high reviews and decided to give her a try. She is a great doctor who is very kind caring and patient. The initial appointment was for one of my daughters to treat acne and after two months her skin is clear. Dr. Misha did not over prescribe medications or try to sell products. I also saw her for hyper-pigmentation on my skin and she prescribed one cream that is working very well and I'm finally seeing results. My youngest daughter was experiencing very dry splotchy skin, so went to Dr. Misha as well. Her skin is now clear as well. I highly recommend Dr. Misha. You will not be disappointed. read more

Now they force arbitration for disputes or refuse to see you. That is fine but they should notify pts of that before the appointment. I was an established pt and took off time from work to go to an appointment. When I show up they said I had to sign an arbitration form to be seen. I was informed if I dont sign I will not be seen. They did have me complete other forms online in advance but conveniently did not include the arbitration form. Plus this arbitration states it is retroactive even for visits prior to signing the form. Not even sure that is legal. read more