We were staying at Deadhorse Ranch and I wanted to volunteer while in town. I cannot tell…read moreYou how much I enjoyed volunteering here. I was able to clean kennels, feed dogs, bathe puppies and I got a t-shirt! Next time you are in Cottonwood checkout #PetsReturnHome and say hi to Mark the founder. Hard work and Fun times all for the love of puppy breath.

Pets return home is a wonderful place for dogs! The owner cares for and finds homes for so many…read moredogs! He loves his dogs and it shows by all awesome homes he finds for these sweet babies! Ignore the haters! He is the best! The dogs have a great home with him until they find a forever home!

I volunteer here and the place is unbelievably well run. The owner and the group of volunteers are…read moreso compassionate and work very hard. It's really about the cats. Read between the lines of the 1 star revenge reviews and think about what category of humans would leave a revenge review in the first place, knowing that it makes it harder to find a qualified home for these cats. If you were unqualified to adapt a cat here, which is what all these 1 star reviews are about, look in the mirror. Unqualified meaning, they're 85 years old and want a kitten (do the math), or they want a cat to "serve" a demented relative as sort of a mental stimulation for the relative, or they've had a history of taking a 10 year long pet to the pound because they "couldn't afford" some needed vet treatment, or they have a cat already and let it run around outdoors. Or Grandma wants a kitten to entertain a 5 year old. And so much else. You'll find shelters in Prescott that will give you what you want, regardless to whether you are qualified. The reality is that the bigger the turn-around the shelter has, the more adoption fees they can generate, and the more new cats they can give a chance to. It's a very very tough choice for a shelter and in some ways there isn't a right and wrong. All involved are well meaning. It's just that for this shelter, there's a personal attachment to all that have ended up here, and she (owner) has a commitment to them that involves adopting out only to a person/party that very likely will give this cat a long life of happiness. Come visit. I guarantee you will be shocked at the totally undeserved Yelp average review. This place is top notch.

All these 1-star reviews from "dissatisfied customers." People are so entitled these days. It's…read morereally discouraging. It's not about YOU, people. It's about fostering, nurturing, and finding good homes for CATS. If the folks working at Catty Shack don't think you'd make a good cat mom or dad, just move on and find another one somewhere else. It ain't that hard. Catty Shack does an awesome job of caring for cats and making them available to folks who fit their criteria. Folks who they feel would take good care of the little ones.

Took my 6 month Chihuahua pup here at a Friday vaccine clinic. We lucked out as there were no other…read morecustomers there at the time! Sometimes these vaccine clinics are pretty crowded, but the prices are very reasonable for the vaccines. Absolutely friendly, helpful and professional employees. I told them how impressed I was and that their reviews were mostly about how rude their people had been about 3 years ago; they expressed it was a much better atmosphere since some turnover a long while back, so I said I'd give them a nice review as an update about that in particular. I was absolutely pleased with the whole experience. Oh, and the technician that brought my pup out to me went to the effort of writing down my dog's microchip number and a phone number of the microchip company since I had said I didn't have the paperwork on my dog yet. Totally a nice thing to do!

When I read all these bad reviews I thought it can't be that bad..well it is. The person at the…read moredesk is nice but the other person is Unbelievably RUDE. She didn't like that I did not know an answer to a question so she took the two people who came in after me before me. I didn't say anything just watched. In these days of low unemployment it's not like they can't find anyone. She needs to be disciplined for her horrible customer service and fired.

I recently purchase a beautiful Mini Golden doodle from Bass Creek Doodles…read morelocated in Chino Valley Arizona. I was lucky enough to be able to get pick of the litter and selected a beautiful girl which I named Sasha. Carrie Bass and her husband have been the best breeders I have ever used and were so kind to offer pictures right after her birth and on Easter and again on Mother's Day. I also paid a personal visit at their home and got to meet the beautiful mother of Sasha and also hold Sasha in my lap where she promptly fell asleep. They offered excellent coaching on everything from potty training, to feeding schedule and recommended pet insurance along with recommended perfect health by NuVet Plus. What was most amazing although the doodles were only 5 weeks old, she had already taught them to sit!! I was also given as a gift a a snuggle puppy for my sweet Sasha. I can't say enough about how professional and animal friendly they are and can't give them a 5 rating because they really deserve a 10+. I feel blessed to have come across their path. Thomas Watkins Prescott, Arizona

Our family is so happy we found bass creek doodles! We have two of our pups from them and we could…read morenot be happier. Carrie and Rick put so much love into the puppies and it shows! They are also so great at keeping in touch and seeing how the puppies blend into their new homes, and we love being able to see the litters as they grow

Always have what we need, especially dog food…read more Dog grooming team is great and prices are very reasonable. They do an excellent job in our dog.

We have used Petsmart for grooming services for years, after bad experiences with other groomers…read more Our 5lb rescue needed monthly nail grindings and they were always very kind and gentle. Not easy to grind the nails of a quivering chihuahua that looks like she is being tortured. We came here with our adoption coupon book to get our newly adopted Miss Loki her swag and necessities. The staff were so excited for us and made our Gotcha Day even more fun! Some of the staff work/volunteer, at the Yavapai Humane Society, and instantly recognized Miss Loki(Kiwi), dropping to the floor to cuddle and play with her. As much as I appreciate the outstanding staff, I do wish they had more of a unique selection, in pet items. Even if these items were offered as a special order. Miss Loki will start her obedience class next week. We will let you know how we liked the trainer and if we were asked to leave‍. Loki is a little energetic and curious.

Warning! Warning! Warning! Do NOT donate or volunteer at…read moreCircle L Animal Rescue in Prescott Valley. They owe me $4,100.00. Their staff introduced me to their doctor while I was standing on Circle L Animal Rescue land. I took the dogs to her. Dr. Debbie Wilson phoned me at home and said she would provide, medically, for the dogs and even had one delivered to my home in Paulden! When I sent all the vet invoices I also shared that my only income was $550.00 monthly I receive from Social Security. These dogs medical bills demonstrate the poor health of the dogs at Circle L Animal Rescue. I shared that these vet bills were a financial strain on me. They blew me off entirely and said talk to their lawyers!!!!!!!!! Do not be taken in as I was. Circle L Animal Rescue in Prescott Valley is a deceiving, dishonorable, and phony. They don't care about the dogs. Only the $$$$$$$$$$$ signs Tanya Liptak.

Poor customer service in regard to phone calls were not returned. If they are having lunch, they…read morewill not schedule appointments during that time so there is no flexibility if you are looking to rescue an animal. The dog pens were not clean of feces and the animals were dirty. The staff is slow to respond and answers questions with condescending, argumentative answers as if one is not knowledgeable about animals (except them) nor one does not know how to care for animals (but them). I was picking a dog, but when I suggested continue to look another day and time just to ascertain I was getting the best dog for my family (because they had no questions regarding my home or intentions as no application was available . . . I concluded this is a sanctuary, which is a wonderful thing, but they are not interested in adopting out any animals. Don't get your heart broken by wanting a dog from this facility and then dealing with the heart break that their lack of enthusiasm is obvious and they have every excuse for stalling so that you do not get a animal from them.

Everyone there is friendly, professional and truly care. I been going there for over 5 yrs after…read moretrying a few other places in town .....

Prescott doesn't have the best veterinary care, but this clinic is probably the worst. 300 for a…read morevet visit and blood work. Not only that, my cat has a flea infestation I figured out a couple days later, and I was told she didn't. She was dehydrated, with the practice confirming her bladder was completely empty. No fluids given. Despite my request. I was also told I'd be contacted by phone, over the weekend, with lab results because the turn around time is 1-2 days. My pet is super sick and I'm concerned. No call. I called today 6 days later, to get them. I could've done better for my pet, I feel responsible for taking her to the wrong place.

All of the staff is very nice. The Dr's are thorough and great with my dog. My dogs had hurt her…read moreback and the Dr was very gentle with her. Prescribed steroids and gabapentin. My dog was better in a few days. Good pricing too.

Extremely upset with PAH when an unqualified vet assistant tried to go through the dental procedure…read moredischarge with me. I didn't understand why blood work was done when a complete work up was done 4 months ago. I had questions about the results. I've given my dog bone marrow treats and was wondering if it was still okay to give him one once in a while or if they might cause tooth damage. I asked about the anal glands and was told they were okay. Not sure what that meant, I was looking for a right/left empty/full answer. In the past I've been shown the dental x-rays along with before and after pictures of my dog's mouth. None of these were unavailable. Blood was left on my dog's arm that should have been cleaned off. Being a retired RVT and the amount of money I've spent on veterinary care I expected much better treatment from PAH and answers to my questions. It might be time to find a new Veterinary Practice.