I adopted Mazie (renamed Maisie) two weeks ago from YHS... she's a wonderful adult cat, with a…read moresplendid disposition. She is Miss Congeniality, and even let me clip her "murder mittens," on her first day in my home. Love-love-love her!

I showed up at 5:15, because they're sign says and the website say they close at 5:30. I went to…read moreget a pet license because the website wasn't working. Everyone was leaving and said the hours changed a long time ago. I drove 40 minutes to get there. Now the manager falsely replied on my other rating that I went to get free food for my pet and they gave it to me. Either he's completely confused or it's a flat out lie to make them look good and me to be some sort of jerk. They can care less about honoring the hours posted on their website or the sign on the door. Even if you've driven close to an hour to get there.

We have 3 little fur kiddos (2 dogs and a cat) and they all seem to dislike getting their nails…read moredone. Our little Cali (a senior chihuahua) hates it the most, but today she was in the comfort of her own home and in very gentle and loving hands of Terri. The appointment went really well and I could tell Cali was much more comfortable. I am so happy to have found Terri and I can't recommend her enough. She was right on time and so sweet with my babies. I've included a picture of her and her new friend Cali. Terri offers lots of services and we are so happy to have found someone we trust to help us with our (as we like to call them) silly seniors.

Recently, we needed to say good-bye to our 17 year old cat, Kokopelli…read more As felines get older, they become dehydrated and need extra hydration though subcutaneous fluid. Terri was an angel in helping us obtain the fluids for Koko and helped us administer the fluids. Terri is compassionate and gentle - not just with the animals but with the owners too! She understands how much we love our pets and consider them as our family. Her expert care helped us feel better as we cared for our ailing cat. I would highly recommend Terri's services. We have other pets in our family and we would have no hesitation in calling Terri to help us care for them.

Jennifer made an appointment to come meet the dog but never showed up…read more She called 2 days later and said she"just forgot". A person that just forgets her commitments is not someone I would want taking care of my dog.

Jennifer is amazing! She's such a love saver!! My Lily loves her, and I do as well! She's stayed…read moreover for the weekend with my baby, has picked her up for me from daycare, and made house visits for play time as well. She's the best!

(I'm pasting this from my Google review, as I think it's important to get this information out…read morewherever I can. I wrote this on Friday January 30th 2026.) It's Friday, January 30th as I write this - 9 days after Dr. Ferens and her assistant (whose name, I believe, was Anne) came into my mom's and my home to euthanize our dog, Buddha. At around 12:30 pm on Wednesday, January 21st, we heard a knock at the door and had no idea we were about to experience one of the most traumatic and compassionless 15 minutes (yes... only fifteen minutes from start to finish) of our lives. From the moment they arrived, everything was rushed. We had never met Dr. Ferens before. She quickly wrote down information, opened her briefcase with the medications, and asked my mother when she wanted to pay. My mother then paid. No questions, no checking in with us, no offer to spend time with Buddha. Just a transaction. There was no compassion, empathy, or humanity. Buddha ran to his bed where I was when he saw the stethoscope. He was scared and came to me. Dr. Ferens approached him from behind to muzzle him, and he growled. I explained that he growls but does not bite. She made no effort to warm up to him. No petting, no talking, nothing. What happened next was completely unethical. She asked me--not her assistant--to muzzle my own dog. I am not a vet. I was in shock and survival mode, incapable of consenting to something like this. I don't know if I will ever fully recover from that moment. It's been replaying in my head constantly since then. Around this time, Dr. Ferens snapped at her assistant, saying, "I told you to go over there." This happened right in front of us during one of the most vulnerable moments of our lives. The assistant, Anne, appeared to be walking on eggshells around the doctor the entire time. Anne, however, showed quiet compassion and cried when Buddha passed. The contrast between them was heartbreaking. After I muzzled Buddha, Dr. Ferens asked for a towel without explaining why, threw it over his head, and sedated him. She never explained how quickly it would happen. I asked if I could give him water, and she said, "yes, but the sedation will kick in soon," without explaining that "soon" meant less than a minute. I held the bowl as he desperately licked, trying to fight the sedation. His eyes closed, and he continued licking the floor before going unconscious. None of this was explained. At all. She administered the final injection shortly after, confirmed his heart had stopped, then they packed up, and left. Our experience with our other dog's euthanasia a year and a half earlier at Yavapai Emergency Animal Hospital was the complete opposite. You can even look through my reviews here and find it. That doctor (Dr. Page) gave us time, walked us through everything, and showed genuine care... in an EMERGENCY setting. He even waited until our other family members (including Buddha) arrived. Their compassion and care meant the world to us. You would think an at-home euthanasia would be peaceful. Even sacred. Well, we thought wrong. My mother and I are deeply traumatized. We were not given time or permission to say goodbye. Everything was rushed while we were vulnerable and confused. All we are left with now is regret. Regret for calling Visiting Vet Mobile Animal. Regret for how our final moments with our dog were handled. And regret that this experience has overshadowed our ability to grieve. I will be filing a complaint with the Arizona State Veterinary Medical Examining Board. It is also important to note that my partner was present via FaceTime for the duration of the appointment and witnessed the events as they occurred. This provides an additional, independent account of the experience. I am sad, angry, disgusted, and horrified. I don't see many negative reviews here. Maybe we caught Dr. Ferens on a bad day. Even so, there is no excuse for what happened. I truly hope no one else ever has to experience this. If this was simply a bad day for her, I hope she knows that her bad day will pass. But the day she caused us, because of the state she was in, is now permanently etched into our memories forever. Rest in paradise, Buddha. We love you.

I called Visiting Vet as I had to put my beloved pet down. They answered my call immediately and I…read morewas able to get an appointment with them the same day. Dr. Ferens and her assistant were professional, caring and very sympathetic to the sad circumstances my family and I were having to deal with. I also felt her fees were reasonable for an at-home euthanasia, with payment options available. Thank you Visiting Vet.

The customer service is excellent! The care of the doctors and staff are great! I'm very pleased…read morewith this vet. Only downside is that is pricy.

I was very disappointed with the care my kitten received from Dr. Mitchell at Harmony. In order to…read moreget my kitten healthy, I ultimately transferred her care to Prescott Animal Hospital. I chose Harmony based on the approach described on their website, hoping to receive both traditional veterinary care grounded in modern best practices as well as holistic, integrative support. Unfortunately, I received neither. As other reviewers have noted, I encourage prospective clients to be thoughtful and thorough when selecting a veterinarian at this clinic. I can only speak to my own experience with this particular provider, but I strongly recommend doing your homework to ensure your pet receives the highest quality care possible.

We were faced with an emergency while in Prescott this past Labor Day. Our recently rescued…read more3-year-old Czech shepherd, Marcus, suddenly developed bloody loose stools and vomiting. Fearing an intestinal blockage, we searched for a veterinary practice that was open. As the Prescott Area Pet Emergency Hospital had closed effective 6/15/20, we brought him Chino Valley Animal Hospital. Enter our guardian angel, office manager, 15-year employee and obviously dedicated animal lover, Renee. When a "meatball" laced with Acepromazine failed to adequately sedate him, Renee calmly and patiently sat with me and a crated Marcus, and over the space of more than 20 minutes and 3 syringes administered on on a pole through the slots in the crate, she was ultimately successful in getting Marcus sedated enough to be examined. Fortunately, X-rays revealed no blockage (though he ultimately expelled a number of plum pits from the tree on our property that no doubt irritated his intestinal tract) but Marcus was dehydrated from the vomiting and diarrhea and we wanted to be sure he was fully stabilized and hydrated before bringing him home. Renee stepped up again and agreed to care for our dog personally. She updated us on his condition later that day and informed us again the next day when it was deemed he had recovered enough to go home safely. Marcus is fully recovered. So grateful!

This is a service to animal owners and needs to be accessible by the disabled pet owners in a…read moretimely and EFFECTIVE manner. Although there was supposed to be a previously arranged accommodation, when an emergency came up they stopped that arrangement as I was about to come in and did not even realize they needed to have a back up accommodation so as not to put the person [me] in danger. Instead they wanted me to wait in an area potentially lethal to me. That is lack of staff education to read the client's file and know what is going on. Expecting a disabled person to wait in a dangerous situation while they figure out their incompetence is not acceptable. disability discrimination bigotry. worse yet the so-called manager denied the existence of the disability [respiratory triggered by chemicals they use] claiming there were no chemicals in the air [chemical wipes? air fresheners? plug-in type air treatment? chemical closet odors adjacent to the lobby?], retaliated over my protests trying to explain while adversely triggered by threatening to call the police and refusing future service. Disability discrimination big time. Had they accommodated instead of saying I needed to wait in a dangerous [to me] area, none of this nastiness would have happened. They were not even aware of the need to accommodate despite prior arrangement to do so! SO beware!

This is for Dr. Katherine Siens and the vet tech who gave an excellent initial visit to our two…read moreadopted kittens. I haven't had pets before as an adult and have been a little unsure -- and therefore researching like crazy -- which doesn't always go over with medical professionals. She was very patient and took time to answer questions. I was impressed with how gentle and kind and efficient everyone was while examining, chipping and trimming nails. Also, Dr. Siens took extra time to review ingredients in our homemade diet plan, managing to be supportive and a little skeptical all at the same time. She obviously really cares about the animals in the practice, and the staff seemed to share her values. Please note that Dr. Siens and her partner at the clinic took over in 2020, so some less than stellar reviews below refer to old management. I'm looking forward to many years working together to keep Nick and Nora happy and healthy.

This clinic was recommended to me so I called and left a message. I needed a vet who would make a…read morehome visit and I received a very prompt phone call back telling me they didn't do home visits but recommended a vet who did. I really appreciated their response when they didn't really have to!

Very grateful for Dr May coming on a holiday to give my beloved cat a peaceful and quick passing…read more She was compassionate and kind to both my furry companion and me on such a painful occasion.

First time using this veterinary service,we went to the facility which is off of road 3 in chino…read morevalley ,we took a old cat that was inherited from my mother in law who had passed away,as with old animals being cared for by older owners this cat was not used to be groomed and having vet checks,surprisingly he did pretty well the assistant seemed to be able to hold him while the vet did her thing he had his nails trimmed and his matted knots removed so he is probably feeling pretty light right now his walking has improved,waiting on his medication to arrive to begin his treatment.