Came in for dry cleaning and first words were you need that soon? Ok hi to you too, it threw me…read moreoff. I wanted to give this place the benefit of the doubt, this was my second time here and will be my last. The first time I had pants trimmed and they turned them into high waters and the trim was a straight stitch not invisible on my new slacks. I pointed the errors but mistake was done not much could be done to be fixed so I paid and left. That time she was indifferent . I should have just stayed away but though maybe dry cleaning is different. So yeah any recommendations would be nice I'm new to the area. lol

Sams has recently, to my knowledge, changed ownership. The original owners retired. So naturally I…read morecontinued to use them after finding this out. Big mistake. I took 2 cotton dresses to get the straps shortened. She originally quoted me $8 each dress. When I came to pick them up she tried to charge me $24. I had to correct her and she honored the quoted price. Once I got in the car I checked the straps. I could have done the work myself. I'm disappointed to say the least but def won't return.

The best care for your cleaning! Been coming here for a few years now and I am so pleased.read more

Came in with my dress and shoes to see if I could get a quote on alterations for the length and I…read morewas told I could leave the dress and they could alter but they had no one to give me a quote. I can't imagine anybody would just leave their items to get altered without getting a price first seems ridiculous. It's more likely they don't want the business.

Great service and one of the only places around that can squeeze in a same day service. They also…read morebeat a lot of other cleaners with their pricing.

I've been taking my clothes to dry clean factory for over 15 years. Only twice since they have the…read morenew owners. I hate the way the dry cleaning factory cleans with perfume detergent on the clothing. I'm allergic to perfume. I don't wear any perfume. I use fragrance free deodorant I use fragrance free everything. When I wash my clothes I use fragrance free soaps. It smells like they're using $.99 store-bought detergent for the clothing. It's disgusting and it's making me sick. I will not be taking my clothing here anymore!! You just lost my business. It's too bad they had to get new ownership!!

I've used a few laundry services in the area, so I'm not new to this, and I can honestly say…read morenothing compares to The Dirty Hamper. What stood out to me first was the customer service. They're responsive, professional, and genuinely pleasant to deal with, which makes a big difference when you're trusting someone with your clothes. The quality of the wash is consistent every time. My clothes come back fresh, clean, and neatly folded, not rushed, not overlooked, just done right. They're also reliable. Everything is ready on time, no delays, no confusion, no having to follow up or wonder what's going on. It's clear they take pride in their work, and it shows in the results. If you like your clothes clean and your peace of mind intact, just go here.

Starters... I cannot not emphasize how much I freakin luv this place. From its employees to the…read moreservices & care they provide. Absolutely worth it all; especially if you don't have time or don't own a washer/dryer! They have this oxidation system that leaves your clothing not ONLY smelling good but, feeling great too the touch! SO, if you're too busy or, lyfe just has you by the balls (Metaphorically speaking). Give this place a go, you won't regret it!

We have been using Vanwood cleaners for several years now. They have rescued favorite clothing…read moreitems we accidentally stained with cooking oil, and handled my suits when I was in trial for several months. Most recently I had them tailor some blazers for me that turned out perfect! Now I feel like I'm wearing bespoke suits to court even though I know it's really from Ann Taylor or BR but perfectly fitted to me! I have wide shoulders but a small waist so suits that fit my shoulders look too big everywhere else! Vanwood helped everything look polished!

The owner ruined several items I dropped off for alterations and refused to fix even when she…read moreacknowledged the results were awful. She didn't care and refused to fix. She decided to go off on me instead even though it was very clear and noticeable the work she did on the items was crap!

I found this place through Yelp and decided to move forward with their services after receiving…read morefast communication and the best pricing. I called about 5 locations in OC that specialized in wedding dress cleaning and some either didn't get back to me or their price quote was out of my budget. Trust me when I tell you, Frank will take care of you. As soon as called them, I was given Frank's cellphone number for a quote on my dress. He picked it up the day I called him and kept me updated through the whole process of the dress cleaning. He also offers free drop off but I was easily able to stop by and pick it up. If you're not sure who to go with, go with him!! He also offers regular dry cleaning and tailoring. I lost some weight coming up to my wedding so I will definitely be bringing some of my pants over to him to get tailored.

10/10!!! Picked up my dress and I was hoping to post a…read morepicture of how AMAZING they did!! But unfortunately, I forgot to take a picture in my dress. When I picked up my dress, it legit looked like I JUST bought it. I also had some loose threading that pulled from my previous event, I didn't even mention that but somehow they fixed a lot of it!!! I won't lie, i was really nervous about the dry cleaners because my last place I went to last minute did a terrible job.. they did things that weren't asked of and didn't really clean the clothing at all..... But Frank and his team really out did themselves. Thank you guys SO much for fixing my dress, I got many compliments and how great my dress looked that night :-). The customer service here is so exceptional too. Frank remembers you and you can tell this guy pours his heart into his business. I'll definitely always be a customer here and recommend it to all my friends :-)

They are so fast!!! I have a wedding and needed dresses and suits steamed and they literally did a…read moresame day turn around!!!

I took a pair of slacks from a suit I wore for a funeral from the previous week. I had pricked my…read moreknee on a rose thorn bush and a fair amount of both fluid and blood soaked the knee part of the pants. I checked Yelp and found this highly rated dry cleaner. The first time they ran it through, the stain was still there. They ran it through again, and the stain was completely gone. I was very happy as this is my favorite suit and I didn't want to throw it out. Thank you Lucy Cleaners for taking such good care of me.

This review is only for the alteration service the dry cleaner provides…read more Back story: i needed to cut the length of my bridesmaids dress. I called ~8 different places to get a quote and specifically said it's a length alteration for a chiffon bridesmaid dress with two layers. The range of prices I got quoted was $50-80. When I called here, they told me it starts at $19 but can go up to the $40s. With that info, i brought my dress here since it was the best price - even though this place was a bit far from my house. The customer service was excellent, dress was altered within a week, alteration was perfect. However, when I went to pay, the total was $86. I was a bit taken a back since the price was extremely different from what I was quoted. When I brought that up, the girl working was apologetic and let me know she will pass this info off to the owner. Tony called me back the next day to apologize for the misinformation and made it right by refunding me a portion of the cost. I really appreciated his professionalism, honesty, and understanding.

Just wanted to say thank you Toby for rushing my daughter's dress for her prom !! he was able to…read moretake the smell of new ! my daughter my please and happy best dry cleaners ...