requested to have our tank filled a month ago. It took them over two weeks to cash our last check. Called again over a week ago and today we ran out of gas. This has been an ongoing issue for years. We have a relatively small tank and I don't understand why this is a recurring issue. read more

Been using Mission Propane for over 12 years. Always dependable. I tend to let my tank run low and Bob always shows up when I let him know I'm need to refill my tank. Excellent customer service! read more

Bob is very unresponsive. we have called and requested our tank to be filled for more than 6 weeks now and nothing. Very frustrating. We are going to switch companies. read more

Have let us run out of propane many times over the last 14 years. Out again today, Christmas... just like last year at Christmas. It's supposed to be 35 degrees tonight and we have not heat and no cooking. read more

Been with Mission Valley for 15 years, never a problem. Bob is a great guy and has even come out with in a few hours notice. Adding a whole house generator along with a new tank? -Joe read more

Very frustrated - they received a payment from us on Tuesday of last week with a note asking them to come and fill our tank and I also called. We ran out of gas on Wednesday night and I called them again on Thursday to let them know we were empty. It is now the following Monday and we have been without gas for 5 days. Their message says to leave your number so they can contact you but never heard a word from them. It would have been nice to at least had a phone call saying that they can't get to us or when they could get to us, instead, the frustrations just grows every day. Don't expect any emergency deliveries at any time including the weekends... BTW - we have been a customer for 25 years and have NEVER had this problem. read more

Reliable and fair. We've been very happy with Mission Valley. We came home from a vacation one night at midnight to find that we were out of propane. Mission Valley was out the next morning and resolve that for us. This was over a weekend as well. read more

When we moved into our new house several years ago, the propane service that was already in place jerked us around... including stealing a nearly full tank of propane. We dropped them quick and signed up with Mission Valley Propane. Bob's treated us well... he's honest and timely. Yes, we often have to call him when we're getting low, but that's not much trouble and he responds quickly. All in all, we're very happy. read more

We have had Mission Valley for about 18 years. We changed when Dassel tried to milk us out of all sorts of fees. His prices are better and we asked him to come when we call him, so we can control the price in a fluctuating market. I keep an eye on the tank and call when it is about 15%. he always shows up within a couple of days. He is a nice guy and I know I get a better deal than with suburban or Dassel. read more

Bob and Mission Valley Propane have been servicing our family for many years. Call and leave a message and Bob will get back to you in a few days or simply arrive at the house to fill you up or top you off. read more

Made me sad when I saw the one star for this company - we have been customers for years and have never had a problem, in fact we know Mission Valley Propane is quite dependable and professional. So I hope this 5 star counters the other reviews (which btw are really old!) read more

Mission Valley Propane Bob has serviced our family for over 20 years. We have been pleased with his professionalism and attentive service. He has a phone answering machine and you will need to leave a message. He replies or comes to your home promptly. Be sure to give him a few days notice and watch your propane level yourself. Once we ran out of gas Christmas week and called him panicking. He serviced us without complaint. Occasionally he will check level and fill up if he's in the area. This helps tremendously too. He has also relit our pilot light many times. So helpful and courteous. We highly recommend Bob and Mission Valley Propane. read more

Bob is a hero. He came to our place twice in the same day, first for a propane refill (our bad, we let it run out) and secondly to relight the pilot lights and clear the lines on our furnace and water heater. Thank you! read more

Bob has been amazing. Helps us 13 years ago when the house was new and always came to the house and filled the tank on a regular basis. I think we called one time in 13 years when the tank was running low. But he got right out there and we were always taken care of. Super great guy. thank you so much for your service over the years. Michele read more

bob has services for many years excellent service ever very nice man even when he is so busy schedule he does have time to go to everyone happy and very good price i world highly recommend him to all mission valley propane the best every over 16yrs already read more

**I marked this as one star, but really Bob from Mission Valley deserves 5 stars. Not sure why only the one star reviews are showing up, but if you scroll down you'll see other satisfied customers.** Anyways, onto my review. We've been customers of Mission Valley for 11 years. Bob has always gone above and beyond to make sure we had propane (even driving up to our house in the pouring rain when my tank was low). The first year we were customers I saw his truck at my neighbors house on Christmas Day and after he was done filling his tank he checked on mine since he was parked right out front. Needless to say after that we've never looked elsewhere for our propane service. I know he's just a gas man, but he really cares about his customers. He has been delivering gas in the Gilroy area for many, many years, and his commitment to his customers shows. I highly recommend Mission Valley, and again, I'd give him a 5 star rating if it would show up. read more

We have had service from this company for 2 1/2 years and it seems like the only time he comes out is when we call him. He has let us run out at least 2 times I can recall. Right now we are out of gas and I did not call this time we had another company take his tank out and replace it with there's. The tank has been empty for 4 days now and I look at my receipts he has not been to our house since July. I have seen him drive by the house to fill neighbors up to. I wonder how long it'll take him to come and realize we switched service! He is a nice guy but it doesn't cut it when your supplying a service and I have two little kids. read more

We have used Mission Valley Propane since 1996. We are happy with the service we've gotten. We ran out of propane on Thanksgiving one year and he came that day to save our dinner. He has always been helpful and responsive to the extent that he does what is needed even if he doesn't return a call by phone. read more

Bob has been delivering propane to us for 7 years now and his service and responsiveness have been outstanding. There have been a few times when we ran out of propane and he was there that same day and was happy to be. It's great to be able to know we can rely on him ... particularly when we haven't been monitoring our propane levels. To that point, a few reviews are critical because folks have run out of propane. I think expecting Bob to monitor the level and stop by each time he's in a neighborhood is a different service that would require an extra charge. read more