Aubrey, one of the employees here at Whitewater express it's gotta be one of the coolest employees…read moreI've ever met through any of the businesses that I spend my money with. I recommend 10 star if they let me for any of my family and friends or anyone reading this review very recommendable place to come for great service great price and great employees.

ABSOLUTELY AVOID ANY KIND OF SIGN UP for membership FROM THIS COMPANY! I haven't had an account or…read morebeen to this place in over a year and come to find out they were pulling monthly charges that got by me until my taxes. I went by and they show I didn't even have an account. I've called and emailed and called with no response at all. I'm reporting this business to the BBB next if I don't get a call back. I was just refunded for several months of charges and will continue to be refunded for services not rendered.

This place is 30 minutes from my house, but the best car wash in the Cypress area!…read more I bought a membership for the Ceramic Shield unlimited monthly wash and I come here one or twice a week as I love my car looking beautiful! It's 2 minutes in the wash tunnel and it cleans every inch of my car. I love this place!

Recently had Great experience and assistance from Angela! There should be more employees like her!!…read moreShe is courteous and knowledgeable! Customer service driven!!! I like when I see her there.. The younger kids don't give same attention nor do they much help or make sure there are drying towels. Non members in the Member entrance and I'm trying to get in middle lane, called over thru window to him trying to sell probably and he totally ignored me! Not Nice! Why doesn't the middle Drive thru lift for members for instance like that today? 6/14/25 645pm ish? Come on?

I was honestly very impressed with how fast and smooth this oil change was. I went to Mr. Detail…read moreDrive-Thru Oil Change and the whole thing took about 15-20 minutes. I didn't even have to get out of my car. Cody was the one who helped me and he was extremely kind and professional. He explained everything he was going to do, what he was checking, and even gave me suggestions for what I should do next to keep my car in good shape. The service was quick, clear, and friendly -- exactly what you want when you go for an oil change. Definitely recommending this place.

The only reason this place gets one star is because I can't give them zero…read more I brought my three-week-old German luxury car here for its first hand wash and interior detail, expecting extra care. Instead, I left with approximately $800 in damage. They chemically etched my headlights, gouged the paint protection film on my hood, chipped my infotainment screen, and somehow still couldn't even properly clean the wheels. When I returned, I was repeatedly told to come back later or the next day. After obtaining repair estimates, I simply asked for a refund and either reimbursement or their insurance information. Instead, I was told I was being "aggressive," ordered to leave, threatened with the police, and refused their insurance information. Rather than take responsibility, they chose to stonewall a customer whose vehicle they damaged. Now they'll have to deal with it through the legal system. If you care about your vehicle, take it somewhere else.

I drove here because the reviews were better than area competitors and am glad I did. Great value,…read morenice service, comfortable lobby (they had snickers ice cream bars!) with comfy seating, and most important they did a spectacular job on the car for the mid-level wash I purchased. I was here an hour so they are not fast, which I am okay with if thorough and I was very very pleased and will return and recommend.

I really really REALLY wanted to give this place 5 stars, but I can't between the attendant outside…read morenot wearing a mask to having a car spotty dirty the very next day, would you? I drove out of my way to this car wash because I saw all the great reviews. Plus, I saw there was a nice check in deal via Yelp. I had some time to spare, so why not support a small business. The attendant was nice about the coupon and told me just to share it with the clerk inside when I pay, but no mask on? Dude? Really? During the upswing of Covid in November 2020? I kept my mask nice and tight around my mouth and nose until I exited my vehicle. Inside was nice and cozy. A TV to watch and very clean bathrooms (the highlight of my visit at this point), but no free popcorn because hey, just not a good idea to have people's hands touching anything in the Covid era. There was a little coffee left, but I came in the afternoon, so it was probably cold. I saw a few dum dums that may be of your interest, but I'm trying not to eat so much sugar these days, so I passed. J decided to sit outside so I could catch some of the breeze on the patio. I also wanted to make a call, so I thought it more polite to do so outside. I saw the guys fervently cleaning the cars and waving their towel when the vehicle is ready. I wasn't paying too much attention however because I was busy chatting on the phone to notice this procedure until after I walked over to the vehicle prematurely. I asked the attendant if the vehicle was ready but he responded, "No habla ingles." Laughing to myself, I just stood over to the side by the food trucks that are posted in the area and waited. The vehicle was so clean on the inside. They did a very great job detailing it for sure. The outside was superb, sparking even as I entered it to leave. Parking it at the house, it looked almost brand new. Despite my dislike for the attendant not wearing his mask, I saw others that did and still would have given the place 5 stars because my baby was durtttttty! The next morning however, the thrill was gone. Spotty dirty! Only thing that was clean was the tires shining and the top of the vehicle. The rest, a dusty mess! Granted, it did rain the night before, but usually a through car wash and shine with hand dry will withstand a little rain shower. This car wash visit to Colonial did not. Another wasted trip to the car wash! I'm not washing my car until 2021 or until the inside needs vacuuming at the rate and luck I've had with car wash places lately.

I received a free car wash coupon in the mail. So excited to try this place. I waited for the rain…read moreto stop before going. The cashier was friendly, gave me a flyer advertising their monthly packages and sent me on my way. Car wash was smooth. I didn't get any frills. The best part was the free vacuums. No need to worry about running out of time or stretching the hose across the car. They had two hoses, one on each side of the car. They also offered a cleaning kit for the inside. All was well but my tailgate was not cleaned in the back. The tailgate didn't look like it had been touched with water.

I finally decided to give a drive through car wash a try with my classic truck, a very big deal for…read moreme! And I was not let down at all, the attendant was very very nice and helpful, we even got to chat for a few minutes about classic cars, super jealous of his '61, he went out of his way to help me get a few things out of the bed I forgot about. And you definitely can't beat the $20 price for a supreme wash that got my girl all shiny looking or the FREE vacuum station complete with drying cloths! So stop on in a give them a try. You won't be disappointed.

Service is great so is the price! I would recommend this to anyone. I immediately signed up for a…read moremembership

I am extremely disappointed with my experience at this car wash and, more importantly, with the way…read moremy vehicle damage claim has been handled. I brought my 2019 Lexus LS 500 F Sport to this location for a car wash on 07/18/2026, 2:00pm ~ 2:30pm One important point I want to clarify is that the "before" photograph(purple line on the pic, provide by car wash) I am referring to was NOT a photograph I took myself. The photograph was taken by the car wash inside the wash tunnel/CCTV system during the wash process, and the car wash provided that photograph to me after I reported the damage. Therefore, the company itself has photographic documentation showing the condition of my vehicle before it completed the wash. Immediately after the wash, I inspected my vehicle and discovered damage to the front bumper area(see pic / yellow line /red arrow) and front rim(drvier side). I immediately reported the damage to an employee, and the employee personally inspected the vehicle and took photographs of the damage at that time. When comparing the car wash's own "before" photograph with the photographs taken after the wash, there is a noticeable difference in the condition of the front bumper area. The damaged bumper area is directly in front of the front wheel. There is also a deep and significant scrape on the front wheel/rim in the same general area. Given the location and severity of the rim damage(see pic), I believe it is reasonable and necessary to investigate whether the same contact, equipment, or obstruction during the wash could have caused the corresponding bumper damage. I provided this evidence to the car wash and asked them to properly investigate the incident, including speaking with the employee who inspected and photographed my vehicle immediately after the wash. Unfortunately, instead of conducting a meaningful investigation, the company has continued to deny responsibility, stating that nothing in their wash could have caused the bumper damage. That response is extremely frustrating because the issue was reported immediately after the wash, the car wash itself has a photograph documenting the vehicle during the wash process, an employee photographed the damage immediately afterward, and I have a professional repair estimate totaling $1,627 for the wheel and front bumper repairs. I even offered a reasonable 50/50 settlement to resolve the matter without further escalation. I offered to pay 50% of the repair cost and asked the car wash to cover the remaining $813.50. Despite this reasonable proposal, they continue to deny responsibility. At this point, my concern is not only the repair cost. It is the lack of meaningful investigation and the way the company has handled a legitimate customer damage claim. I have retained the original photographs, including the photograph provided by the car wash, the post-wash damage photographs, the repair estimate, and all communications regarding this matter. I am sharing my experience so other customers can make an informed decision. If you use this car wash, I strongly recommend carefully documenting your vehicle before and immediately after the wash and inspecting the vehicle before leaving the property. I hope management will reconsider its position and conduct a proper investigation based on the actual evidence rather than simply denying responsibility.

I drive about 40 minutes and drive by other car washes to come to Barkers Pride, I always get…read moreawesome service, Jonathan does a great job cleaning my car and Luis takes good care of me. I would highly recommend this place.

I am very disappointed with my recent experience at Cypress Pride Car Wash…read more I paid $50 for detailing and an additional $40 specifically for vomit cleaning, expecting a thorough and complete service. That expectation was not met. After pickup, there was still visible vomit residue left in multiple areas of my vehicle, including the sun visor area. When I returned to address the issue, I was met with a defensive response from Gabby, who stated that sun visors are not included in their cleaning process and claimed she had informed my husband of this beforehand. That is not accurate based on his interaction. He explained the situation at the entrance, was handed a ticket, and directed inside to pay--without any disclaimer or explanation that parts of the affected area would be excluded from cleaning. If there are exclusions to a paid service--especially a $40 specialized cleaning fee--they must be clearly disclosed before payment is taken. There is nothing on your website or service description that states sun visors or any interior surfaces affected would be excluded from vomit cleaning. More concerning is that the service itself was not performed thoroughly even beyond the visor. The presence of remaining residue shows a lack of attention to detail and raises serious concerns about the consistency of the work being done. I had to take time off work to return and physically point out what should have already been properly addressed. At this point, I am requesting that a manager contact me directly to resolve this matter. I expect either a proper re-cleaning of the vehicle or a discussion of appropriate compensation, as the service paid for was not delivered as advertised or expected. I hope management treats this seriously and responds promptly.

I started with IShine the first day they opened and never stopped going back. Their work is…read moreexcellent. as well as the customer service it is 2nd to none. I've taken advantage of the monthly $21.00 charge and in return you get unlimited car washes. If you do this everyone will start asking you " when did you get a new car" moreover you, your car and your wellbeing will be affected for the better because when you drive from then on you get that new car feeling. No joke folks it's totally worth it.

Requested a hand wash after asking speaking with the greeter outside and confirmed that they would…read morenot use any brushes, then they used brushes anyways. Cashier was very rude and also insisted on instigating/provoking while I was on the phone instead of assisting with people in line. I would say that the customer service is very unprofessional and I would not recommend this location.