Beware of Mr. Sparky Electric Company. They installed smoke detectors in my home with one that "would last ten years"! Since that time, several started the annoying beeping. Mr Sparky came out, replaced the one beeping, no charge. Now they say I have to pay to replace the defective ones because the warranty ran out one month ago! I argued that they put in defective ones, why didn't they replace them all at once instead of letting my warranty expire? No, they only replace them when the battery goes out. These type of smoke detectors don't have a 9-volt that can be replaced. Supervisor John Whitfield, Customer Value Manager at Mister Sparky got snappy with me so I called the police. His worker walked out and drove away without replacing anything. So, this company doesn't care about pleasing customers, just ripping them off. Be careful of wolves in sheep's clothing. DO NOT do business with them! read more

They came out so quick and fixed everything up for us. I highly recommend this business. A breath of fresh air! An actual company with employees who care! read more

Excellent, professional service from Sheree on the phone and then from Jamieson, who came promptly and explained what he was doing every step of the way. I will consider him my electrician from now on! read more

Andrew came and installed some pendant lights, chandelier, and a high ceiling fan for us same day. He was on time, efficient, and even gave us some added advice on some other projects. He was knowledgeable and very respectful of our home. I would absolutely use theirs services again and recommend them for any electrical work in your home or business. read more

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If I could give this business ZERO STARS Mr. Tony Cross -unreliable -poor basic communication skills and lack of attentive customer service -will ghost you until there's money to be made -will reach out to the wife if he's pissed off the husband -makes it all sound good at first, but doesn't follow through or follow up well if at all No Thank You. read more

We had a few issues we needed help with and they sent out Jameson who was AMAZING! He's helping us resolve the issues (caused by what turned out to be an unlicensed electrician sent by generator/battery company) and helping us navigate getting everything done correctly. 10/10 would recommend to any/everyone. read more

Everything was really good except the price. I had my [pregnant] wife take care of the situation because I needed to take the kid to the dentist during the time of the appointment. We needed a switch replaced on one of our can lights, and we needed the transformer changed for our doorbell... over $900 and approximately $400/hr in labor. The cost of the doorbell transformer change was a bit steep, but I will say reasonably high at $350. What shocked me more was the price to change a switch at $500. Just a standard light switch to a ceiling light (not dimmable, nothing special). They cost less than $10. They also charged another flat fee of around $60 for coming out. Even if you double the retail price for parts both the switch and the transformer would easily be under $100 combined. So we essentially paid over $400+ an hour for labor. I can't help but wonder if it was because I let my pregnant wife handle it or if this is standard pricing for their company. They did get the job done though with zero delays, I just could not justify using them again with that level of pricing unless it was an absolute emergency. read more

My technician Mr. Tony was phenomenal. Took the time to explain all the issues I was facing in my home and, most importantly, also shared my options. However, in going through my options, he also was patient in answering each question. As a bonus, he taught me the differences in the types of components in my breaker box and how to test them monthly. ABSOLUTELY first class technician! And OBTW, once my wife and I determined the option for us, he effectively and efficiently corrected all the issues! THIS is the service one expects! Choose Mr. Sparky for sure! read more

Mister Sparks's was quick and efficient when it came to installing spot light. The tech was on time, polite and completed the job in a timely manner. After finishing the Tech walk through the job and informed me if I needed anything else to reach out and left. read more

I was very concerned about an electrical burning smell (and one evening a smoke smell that accompanied it). The first available appointment was one week out. One hour before their arrival window, I received a phone call telling me they would not be out for another week. This was very distressing. I try to be understanding during Covid, but understand the burning smells were a little alarming and the last-minute reschedule was a bit of a shock. The electrician was nice enough, but since my main problem that I was very specific about when I made the appointment was an electrical burning smell in a certain area of my home, it was very inconvenient that he would not lift his mask to smell the smell, which was very faint when he was here. I respect the Covid masks and I even offered to put an N95 over my surgical mask. No luck, which I respect. This second appointment should never have been set if their technician has to smell it in order to diagnose. I asked about checking outlets and the panel and what could be done to try and determine anything, but there was no attempt to diagnose further. I had specifically asked when setting the appointment if there was equipment to diagnose if certain outlets could be problematic, thermal image the panel, etc., and was told there was. In person, there was apparently nothing he could do. I cannot recommend this company because they did not show the first time and the second appointment should never have never been set if they have to use their sense of smell for diagnosis which is going to be tough unless the smell is very strong. This whole mess has cost me two weeks and now I have to find another company. read more

Tony did an outstanding job. He was punctual, friendly, thorough and efficient. He was able to sort out the issues with my home and come up with excellent solutions. His documentation was great and pricing was very fair. read more

Tony, knock's it out of park each time he comes out. The prices are fair and scheduling is always easy. Tony provides the best service and highly recommend mister sparky for any of your electrical needs. car charger installed for EV and laundry room light. read more

Mister Sparky always does a great job for anything I have to get done around the house. No hidden fees everything's upfront no surprises which is greatly appreciated. Worked with a new technician Daniel he was awesome. Very thorough with an eye for detail. I would recommend them to anyone that needs electrical work done. read more

The technician was great and did a thorough inspection. I was given the results of the inspection only to find out it had nothing to do with my issue. I then learned it would be $700 dollars to find the problem. I ended up calling a private company to complete the repair. read more

We called for an appointment and an electrician Daniel was on the job. He listened to what the issue was with a light switch. He immediately diagnosed the problem and gave us an estimate for labor and parts. He was very fast and professional. Thanks Mr. Sparky for getting our bedroom light working again! We will definitely call again when we need electrical work. read more

I would absolutely recommend Mister Sparky to anyone who needs an electrician. Further, we highly recommend Tyler Crippin for his knowledge of electrical matters and code. In addition to assessing our need for smoke detectors, he even reviewed the inspection report from before the purchase our home and found several must-do's to address. We like that he assessed all needs and wants, and provided packaged estimates for us to choose from. We got a lot more work done than originally planned for, but he made it work for us by also throwing in a few freebies. We also really appreciate his kind nature. He is a young electrician but is more knowledgeable than some older ones we have hired in the past. We'll definitely ask for Tyler next time! read more

I wanted to replace the incandescent can lighting around the house with LED trim kits. I called them for a quote since they were highly rated on Yelp. They scheduled the appointment for 2 days out. They had to reschedule the appointment but were able to come out the next morning. It's been raining a lot recently so everyone's shoes are covered with rain and dirt. I was impressed that the technician wore shoe covers to prevent tracking dirt around the house. The technician spent a lot of time going around the house with me listening to my requests and making suggestions as we went. After our walk-through, he did a general electrical safety inspection and recommended a few additional optional fixes. The technician was very knowledgeable, courteous, and explained everything that could to be done. He also offered a few cost cutting tips, such as suggesting where to buy certain lighting fixtures. Note: This is a review of the service call only. I will update the review after the work is done. read more

I do not write reviews... ever. Usually because I am so disappointed with the service I receive. Mr. Sparky Electrical was sent out by Direct Energy,who I have a maintenance contract with. They were unbelievable punctual,professional and explained every detail of the process. My tech was David McLaughlin.Besides having one of the most" tricked ou"t service vehicles we have ever seen,the tech was super conscientious about wearing protective booties while in our home...nice touch. We live in Lewisville TX. and I believe this tech was sent out from their Garland office. I would definitely rate this company and tech...as a 10 out of 10. I will be recommending this company to my neighbors on the Next Door site . read more

Thank you very much for the exceptional service, Eric Lawler. As a new homeowner, I called Mister Sparky to do an overall check up of my home's electrical system. I had a great experience from the beginning with customer service and was able to schedule an appointment a day or two out. Eric went through the whole home and looked at my recent inspection report. He was very informative and thorough on explaining what needed to be repaired now and helped me come up with a list that fits my lifestyle and overall will greatly modernize and improve the value of my home. He was not pushy at all and suggested we accomplish what matters most first with some "nice-have's" down the road. Excellent job and could not be happier! Highly recommend Mister Sparky and in particular Eric Lawler. read more

Various Mister Sparky electricians have had to come back several times under "warranty calls" to fix things other electricians did not install correctly. Some of the electricians who came out were unavailable to fix their mistakes because they "left the company". At least these items were covered by the warranty, unfortunately enough time has been wasted attempting to work with this company to remain a customer for new repairs. Any new repairs will be performed by a different company. read more

The entire staff at Mister Sparky are helpful, professional and courteous. I am dealing with a difficult situation with an elderly family member from a distance and everyone from dispatch to Glenn Noble, the electrician himself, were beyond helpful. Walked me through the process and kept me up to date on what needed to be done. It was a great deal of work but Glenn and his crew accomplished it in one (very long for them) day. I seriously cannot thank you all enough and would recommend this service to anyone looking for an electrician. I will be calling on you again. This is customer service done right. read more

Terrible customer service. Scheduled an appt. They called to cancel the appt at the end of the 4 hour window they should have shown up. Rescheduled the appt for a week later. Called again to cancel during the 4 hour window. Don't bother getting them if you want to actually get the job done on time. Had to miss work twice and both times they let me down. read more

I wouldn't use these people. They have stood me up 3 times. 3 TIMES I waited during the four hour window they gave me. Very disorganized company. This company really deserves zero stars. read more

We had Aaron out to our house for a slew of electrical work (updated outlets, fixed faulty wiring, re- wired a few outlets, replaced a outdated circuit panel, etc). They were extremely timely, responsive, and easy to work with. read more

I had some weak breakers in my panel as well as other issues. I have used Mr. Sparky once before and was completely satisfied with the company, I called them to fix my new problems and Steven B. was wonderful. Prompt, very nice and explained every detail of what needed to be done at my house. Considering the 102 degree weather and the amount of time he spent in the attic, he was still very professional and pleasant. I would highly recommend Mr. Sparky. Thanks to Steven ! read more

Called to make an appointment and the woman on the phone was very quick and professional. They were able to fit us in the following Saturday and were given a 8-11am window. At 8:10am Tyler Crippin showed up with a friendly smile. We showed him the issue and he quickly went to work. He was kind and professional and worked quickly and efficiently. He replace the outlet that had burned out and checked the wiring. Then he went around the other side of the wall and checked those outlets that were out. He was already ahead of the game by not hitting on me like the last electrician that came to the house (see my review for Echeverria Brothers Electric), but his respectful manner and efficient work style really won us over. After he completed the work, we asked him if he had some time to look over some other issues. He said he did and we showed him two issues, one of which he was able to fix there quickly and the other which would have been more work and lots more money. He provided us a very well laid out detailed quote breaking down the different prices which I really appreciate. He wore booties inside the whole time even though he had to go back and forth between the front of the house with the damaged outlet and the back where the circuit breakers were. We would definitely use Tyler and Mr Sparky again. read more