I called the business for weeks on end.And they don't answer the phone or return phone callsread more

John was great to deal with. He was very friendly and communicated frequently with me on when he…read morewas going to come out to my house. Unfortunately, he wasn't able to service the type of system I have but he suggested other companies that might be able to help and didn't charge me for coming out. I felt he was very honest and I appreciate him being up front with me.

From the very first visit, this team has proven they know exactly what they're doing. I remember a…read moreQ&A session between my husband and the company and from there, their focus shifted to identifying the root cause of a sulfur/rotten egg smell coming from every hot water faucet in our new home. They conducted a thorough investigation, diagnosed the underlying issue and recommended a treatment plan tailored to fully eliminate the odor. Since June '23, their technicians have been on point- responsive, knowledgeable and consistent. We also decided to invest in a specialized water filtration system as part of a more thorough solution, not just for odor elimination, but for long-term peace of mind and health reasons. I mean...who would want to bathe in, brush teeth and cook with water that has a fart smell??? David came out on a Thursday back in '23 for a follow-up and took the time to inspect everything thoroughly and confirm that the new system- from the pipes to the additional components installed earlier that summer were operating properly. By late August of that year, we saw major progress and the sulfur smell was completely gone. We signed up for a maintenance plan because we want continued oversight to ensure everything stays in excellent condition. The service has been outstanding and the price goes hand in hand with the tremendous work these guys do. David's communication was especially appreciated- he'd keep my husband informed by text with ETA updates, which is exactly the kind of service we value. Til this day, our water is perfect!

Rice plumbing just replaced my entire water line . They did a great job and I had a few follow up…read morequestions a few days later. David Lincoln, arrived right on time, looked things over and tidied up one small area by the foundation. He answered all my questions Dave is very courteous and professional. I really appreciated this follow up. . Rice is a great company. I highly recommend them.

Don't let the negative reviews here fool you! I've used JSP for both a rental property and my…read morepersonal home, and they are hands-down the most reliable team in the area. Last July, the AC unit died at a rental house. I called every company I could find, and JSP was the only one that was responsive and they showed up the next day to install a new system when no one else would even return a call. And they came through for me again this winter when I needed an emergency furnace installation at my personal house. Their employees are incredibly professional, kind, and take the time to explain exactly what's going on.

I have used JSP for over 3 years. There are not the least expensive you will find but they are the…read morebest! I have used them for a number of things including electrical, plumbing, and HVAC. Their staff is well trained. They know what they are doing. They know who and when to reach out to others, like the manufacturers. Most impressive is that as a regular monthly customer (OMG - so worth being a paying monthly customer) they come the same day, if at all possible and it normally IS possible, if you reach out early in the day. Yesterday TJ and Chuck were over on an HVAC problem. Solved quickly.

A sudden plumbing problem (aren't they all?) while we had a house full of guests (of course) left…read moreus short one shower. I reached Blitz quickly and was soon on the phone with Noah, and we set an appointment and talked about the possible causes. Armed with a bit more insight, I was able to fix the issue. So Blitz did not come out, but they deserve credit for customer service and patiently helping me by phone. Seems like good folks and definitely on my list for future needs.

I had no hot water for our house in PA, and so I called Blitz. They came and checked my Rinnai on…read moredemand water heater and said that it would need to be replaced at a cost of $4,950. I called another plumber and they said the issue was that the power on the unit had turned off. They turned it on, and it worked fine. Is Blitz ignorant or trying to cheat me?

Life savers. Truly amazed on how quick Jim and Sara were able to help us…read more Our well pump broke on a Sunday morning. We were completely dry, no running water. The pump finally gave out from months and months of short cycling (pressure tank broke and we didn't replace it). I called and left 2 messages with AAA American Pump. Jim called me back within a couple of hours. They were completely booked for the next 2 weeks... but since it was an emergency Jim was able to come at 7:30am the next day and replaced the well pump and pressure tank. We had running water by 10am on Monday. They were quick, professional, and followed all Covid protocols. I was amazed to see Sara pulling up 200ft of hose and wires to get to the pump. Pretty impressive back and biceps workout! Price was high-ish but fair, no complaints here especially on how fast they were able to get us all fixed. Less than 24 hrs from original call. Overall, very happy. They really were life savers.

Knowledgeable, reliable , timely, father daughter team. Ive used them twice, Finest in the arearead more

Young guy just starting out as a plumber. I had some doubts about him only because I thought he was…read moreinexperienced and could have easily done the job poorly. But, he proved my opinion totally wrong and provided me with great and courteous service. I recommend him over many previous plumbers I have had to deal with.

From the owner: I’m an amazing person I will go by what you can afford you buy materials for the job and all you…read morepay for is labor I also do mechanic work also and can do pressure washing and window cleaning

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

Very unsatisfactory company. They charged the owners a huge…read moreamount of money to fi our water system that had salt in it. After the work was done, there was MORE salt, not less. We reported this, but when they were on their way to fix it, they asked for more money from owner, rather than fixing their mistake. Still here with very salty water and nothing solved.

I always try to hire local professionals for any home improvements, plumbing, electric, new…read moreconstruction etc. So I hired Charles Defraia, who, although socially, a lovely person, is professionally- a disaster! Charges by the hour, so estimates mean absolutely nothing because he'll drag out what would normally be a 2 week job, for up to 6 months. Uses any tools/equipment/ you may have, often without asking, and NEVER puts them back, no matter what out-building they came from or how heavy they are. whines if not paid weekly. Uses your floor as a work bench because he can't be bothered to use a drop cloth. His feet rarely touch a door mat, evident by the boot tracks everywhere, and by everywhere I mean places he has no reason to be. And last but certainly not least, he will leave a huge refuse pile of un-recycleable garbage stuffed into recyclables. His waste pile, from doing one room, was considerably larger than that left by the contractor who built my house. It took 4 hours of sorting out the recyclables and $380.00 to have it taken to a refuse/recycling station. Do yourself a favor. Avoid.

From the owner: We specialize in residential and light commercial wiring, plumbing, and generator installationread more

We had a new toilet put in--with some refitted piping by these folks. They were utterly reliable…read moreand did a great job--explaing the problems they encountered and doing the job neatly and efficiently. Their cost was a thrid less than the other estimate we had. We used these plumbers yeras ago--the father was then running tings and he was just solid reliable help. Things aren't eas easy with staffing and keeping to a schedule these days, but really I can't recommend these people too strongly.

I hired Dave to do the plumbing on the entire gut renovation of my house on Queens Highway. He was…read morereferred by my carpenter. I gave him a $2000 deposit and after 2 weeks of being away I came back to only an ice maker line that I didn't even ask for. Meanwhile there was an entire house to begin plumbing. When I called frustrated he told me he didn't have time to do my job and that he would refund my deposit. I have still never received my deposit. Do not hire these guys!!