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    Misty Mountain Plumbing Heating & General Contractor

    5.0 (1 review)
    Open • Open 24 hours

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    8 months ago

    Best service ever. Above and beyond my expectations and got me out of a bad situation quickly - and absolutely lovely people. Use them!!

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    RYCOR HVAC

    RYCOR HVAC

    (32 reviews)

    we just had our mini-splits installed by Rycor and had a flawless experience…read more Sales: no pressure, fact-based description of options. Front Office: Exceptional communication and convenient scheduling Install: Professional, knowledgable, and very neat install (far superior to others) Product: Went with LG due to price, but super happy with product at this early point!

    We were defrauded by Rycor and may have to take legal action. We spent over $8,000 installing 2…read moremini splits - 1 on each floor of our home. Rycor assured us this would provide adequate climate control across both floors. It has not. We recently needed service and the Rycor technician who provided the service observed that the entire setup is wrong - he said we were given "wildly overpowered" units for the size of the rooms they are in. He is right. The spillover effect into others rooms that we were promised is non-existent. Instead, what we get is 2 rooms that cannot be adequately climate controlled because the unit is too powerful for them even when on the weakest setting; and many other rooms that have no climate control at all. We always needed 4 splits, but Rycor defrauded us into believing otherwise so they could close the deal. So we are out over $8,000 and need a brand new set up. Total disaster, and very dishonest. As I write this review it is summer and I am sitting in a freezing cold room where I need to wear a bunch of layers even though the unit is on the lowest possible cooling setting. But if I turn the unit off, the room is too hot. That has been our experience every day. So the splits are completely unusable. Rycor acknowledged their mistake, but offered only a $1,000 credit rather than the full replacement we need. We are considering our legal options.

    JSP Home Services

    JSP Home Services

    (138 reviews)

    Once again, "Our plumber" at JSP, Felix Negron, replaced our water heater , and more. Now, JSP is…read morenot nearly the cheapest- but the level of quality is amazing. A tech like Felix fills you with confidence, he is right there with you, answering questions, being as charming as he is proficient. The work is clean and gives you peace of mind. And we know that should any problem arise, he will be back immediately. That has been our experience for many years.

    I rarely write negative reviews, but after months of trying to resolve these issues directly with…read moreJSP Home Services, I believe prospective customers should know about my experience. Beginning in 2018, I paid more than $13,000 for a mini-split system designed to accommodate three indoor units. I recently learned from another HVAC company that the condenser JSP installed is undersized for the system and, more importantly, is not the condenser that was specified in the estimate and documentation and that I paid for. I have the original paperwork and receipts confirming the discrepancy. I have also been advised that the system has been overtaxed, potentially affecting its performance and longevity. For months, I have requested copies of my invoices, work orders, warranties, and extended warranty documentation so my current HVAC provider can make necessary repairs. Emails, calls, and written correspondence have largely gone unanswered from the local home office and parent company. I ultimately stopped using JSP after a family member's credit card, provided for a one-time service call, was subsequently charged for a service plan without authorization, and JSP declined to reverse the charges. (Appointments were frequently cancelled and rescheduled without regard for my time which was another frustration.) After months of unsuccessful attempts to resolve these matters directly, I have filed complaints with the Better Business Bureau and the New York State Attorney General's Office. I have documentation supporting the concerns outlined above and believe JSP should explain why the equipment installed differs from what I was quoted and paid for. This is especially disappointing because when John Parker owned and operated JSP, I was a strong supporter and referred numerous customers. My advice: get multiple estimates, keep your documentation, verify that the equipment installed matches what you paid for, and read both the positive and negative reviews carefully.

    Rice Plumbing & Heating - Excavating area near basement wall

    Rice Plumbing & Heating

    (25 reviews)

    I had to have an area patched on exterior an basement wall after water line was put in last year…read more Rice Plumbing came back and dug up the area and sealed it the with sealant foam and dry lock cement. They then carefully graded the soil back over the dug up area. David Lincoln is again very professional and courteous. I highly recommend Rice Plumbing. They stand by their work.

    From the very first visit, this team has proven they know exactly what they're doing. I remember a…read moreQ&A session between my husband and the company and from there, their focus shifted to identifying the root cause of a sulfur/rotten egg smell coming from every hot water faucet in our new home. They conducted a thorough investigation, diagnosed the underlying issue and recommended a treatment plan tailored to fully eliminate the odor. Since June '23, their technicians have been on point- responsive, knowledgeable and consistent. We also decided to invest in a specialized water filtration system as part of a more thorough solution, not just for odor elimination, but for long-term peace of mind and health reasons. I mean...who would want to bathe in, brush teeth and cook with water that has a fart smell??? David came out on a Thursday back in '23 for a follow-up and took the time to inspect everything thoroughly and confirm that the new system- from the pipes to the additional components installed earlier that summer were operating properly. By late August of that year, we saw major progress and the sulfur smell was completely gone. We signed up for a maintenance plan because we want continued oversight to ensure everything stays in excellent condition. The service has been outstanding and the price goes hand in hand with the tremendous work these guys do. David's communication was especially appreciated- he'd keep my husband informed by text with ETA updates, which is exactly the kind of service we value. Til this day, our water is perfect!

    Misty Mountain Plumbing Heating & General Contractor - plumbing - Updated September 2026

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