I've been a patient at this office for about three years, and my husband has been a patient for…read moreover ten. Until recently, our experiences had been generally positive. My concern arose when I requested my pupillary distance (PD), a standard measurement, so I could purchase an inexpensive backup pair of reading glasses online. I already own prescription glasses from this office (both distance and readers), but was simply looking to buy additional low-cost pairs to keep in my car and gym bag. I was told that PD is "specific to each office" and would not be provided. While I understand that practices are not required to measure PD for online purchases, refusing to share an existing or easily obtained measurement felt unnecessary and inconsistent with patient-centered care. It also felt less about policy and more about discouraging outside purchases. I've purchased glasses from this office in the past and fully intended to continue doing so after my next appointment. Unfortunately, this experience has changed my trust in the practice and ultimately led me to seek care elsewhere. I'm sure losing one patient won't significantly impact this practice, but experiences like this are often what quietly influence how people choose where to place their trust. I won't be returning to this office.

Highly recommend Dr Nadel! my first time exam there was very…read morethorough and I was very pleased Doc answered all my questions and I was completely satisfied.

I've been going here for 24 years! Craig the owner is always phenomenal in terms of helping with…read moreglasses and contact orders. You won't find a better selection of glasses or a nicer guy! Highly recommend!

The owner is very honest and the customer service is excellent and the quality of all frames is…read morevery good. I highly recommend this optical. They take the time to examine your vision and explain with detail everything you need to know.

Quality care, friendly staff, and good selection of eyewear options are the reason my entire family…read morecomes here. The office boasts the latest technology. Office visits are timely and confirmed beforehand. Dr. Nebb is friendly and takes his time explaining things. Recently, We needed a quick pin repair to a pair of eye glasses, they did so while we waited. Highly recommend.

Always a friendly staff, a Doctor who always listens and explains and a convenient location in West…read moreBoca.. .I guess that says it all!

1. Website allows to make an appointment as early as 9:00 am. Yet, also according to the website,…read morethe store does not open until 10:00 am 2. Upon arrival, the receptionist info me the doctor is only in on Wednesdays. So, the website is poor! Do NOT use it!

Dr Goberville is the very best in his field saw him for many years at Lighthouse point and Coral…read moreSprings haven't seen him for a while since my surgery don't need prescription glasses now

The nicest staff , the Doctor was very knowledgeable and gave a complete exam …read more Melissa at the front desk was super helpful picking out new frames . I went with her suggestion and love them . The owner was also very professional and explained everything . I was worried when I realized it was a new owner and staff . They could not have been better . Very pleased

Besides getting a thorough exam and glasses I can see perfectly out of, I had an incident where I…read morehad something in my left eye. It was an emergency and she took me right away and found a thread in my eye and took it out. She prescribed me steroid drops and will see me again. She has a great chair side manner and it's very knowledgeable and empathetic about eye troubles.

The best optometrist and staff I've experienced. Dr.Kristollari is exceptional and caring. Office…read morestaff is fantastic as well. Great experience for my family and I. Highly recommend!

I've been to this office a few times for my eye appointments and they are always fantastic! Great…read moredoctor, great staff. Hardly any wait and very professional. And they don't try to make you spend $ on stuff you don't need. In fact, last time I went for a contact lense appointment, even though I have astigmatism in one eye, the Dr suggested I get the same rx for both eyes to save $ and it worked fabulously - my lenses have been great (I think the astigmatism is very slight - and every other Dr I've seen made my get 2 separate RXes). I emailed them today (a Sunday) requesting my RX and I expected a response in a few days. Imagine my surprise when I got a response a few hours later. I really can't say enough good things about them, and as long as I live here & they take my insurance, I'll be going here. Keep up the great work guys!

After watching the quality of Eagle Eye care at Lake View Plaza go down like a jet dead spin, it is…read moreso refreshing to see another eye doctor office like Eye Contact West on Wiles in the Publix Shopping plaza provide excellent service and a quality product in Coral Springs. Dr. Sonsky is nice and patient. He explains and educates and makes it a complete experience. The staff is also very nice and pleasant. The wait time for products is reasonable to fast. My entire family received amazing service and eye ware so the consistency at this place is spot on. Don't waste your time going to Eagle Eye, Eye Contact West is where you need to go for your glasses or eye contacts.

They are so nice and accommodating. Dr. Sonsky is so patient and precise. I have astigmatism and…read morehave had bad experiences with eye doctors' not getting my rx right. Which is why I was so loyal to Dr. Semel in Pembroke Pines for over 20 years (I live in Lake Worth) but he retired and Dr. Sonsky was highly recommend and did not disappoint.

Our experience at South Florida Vision in Delray Beach was unfortunately very disappointing. I came…read morein with my two daughters, and despite arriving on time for our appointment, we waited nearly 2 hours before being seen. The office feels extremely high-volume, and instead of receiving personalized attention, patients seem to be processed as quickly as possible. Once we were finally seen, the appointment itself felt rushed because the doctor appeared to be running far behind schedule. Communication between the doctor, optical staff, and reception also seemed very disorganized, which created confusion throughout the visit. I was especially frustrated by the lack of clear communication from the front desk regarding insurance coverage and protection plans for glasses. On two separate occasions, staff failed to mention available protection options for the frames. Later, when the frames broke, I was forced to pay out of pocket because no protection plan had been added or properly explained to us at the time of purchase. What made the situation even more frustrating was that the staff made me feel as though it was somehow my mistake for not having protection coverage, even though I was never offered or informed about it in the first place. Instead of taking accountability for the lack of communication, the responsibility was shifted onto me as the customer. Customer service, organization, and communication need significant improvement. Families coming in for care should not feel rushed, overlooked, blamed for unclear policies, or left confused about important insurance and eyewear coverage details.

alexa banegas !!! Gracias por su atencion , sé que no es su…read moreculpa que otro centro hallan cerrado y no le avisan a los a paciente , fue un inconveniente, pero usted lo pudo resolver , fueron muy atentos conmigo y cualquier error anterior fue un mal entendido gracias y espero poder segu contando conmigo su oficina , gracias Laura felipe

Absolutely wonderful. Great staff and wonderful doctor. Very friendly and professional.read more

My annual eye exam at East Side Vision Center in Pompano Beach was very efficiently done even…read morethough the office was quite busy. Dr Michelle Jhagroo and her staff do a great job in moving each step along. The staff was welcoming and friendly. I'm pleased with my visit and recommend this office for eye care.

Dr Cheryl expertise and care, simply the best. She quickly…read morenoticed my tear retina! Thank you Cheryl!

People were very nice. Dr Cheryl seemed to be competent and friendly. This was my first appt…read more When I made the appt they told me they would send my my intake forms to do online prior to check in. Didn't happen. Exams went okay until my dilation. Drops went in at 3:55 and the Doc didn't return for a half hour, after saying she'd be back in 15-20. I made the appt at 3:00 with another meeting at 4:30 figuring never in life would an eye exam take longer than an hour, let alone 90 minutes. Maybe my expectations are a bit too high. Who knows?