I was well taken care of, the lady Anna was real attentive and gave me really good prices and I…read morewalked out with a nice pendant for my chain. Would recommend this place and I'll be back to buy a chain real soon!!

The staff who work at this specific location are the worst. They seem to never understand any…read morequestion I ask. I find myself having to ask them 4-5 times in different formats about standard things like payments, interest rates, and counting. Yes, counting. I end up getting frustrated every time I talk to them. They made snarky comments as I left and said have a nice day in a rude way after 3 staff members were avoiding the questions I was asking. It honestly makes no sense their customers service should be better. I'm completely done with this Don Roberts.

Very helpful. I knew what I wanted when I went in and I got it at a reasonable price, with no…read moreannoying attempts at upselling.

There are not enough words to describe how incredibly pleased I am with their service! They took my…read morering from looking musty to a Must see! Roxy saw my vision, the jeweler made it happen, and it was worth every dollar! Thank you!!!

Quick service. My watch was sized in less than an 20 minutes and is perfect. Every other local…read morejewelry store I went to didn't have the necessary tools or were worried about damaging my watch.

The have a great customer service & they are very quick. I got three of my watches done today…read more The warranty on the batteries are good for 1 year. Even better. They also do Movado watches and replace the crystal, just check in with the manager for that one. I'm definitely coming back here & should have came here first before going to Fresno.

My favorite watch's battery gave-up on me and while searching for a "Watch Repair Shop", I ran into…read morethis awesome shop to save my day! I was treated like a valued long-time customer and quickly and efficiently had my watch fixed. Thank you!

Very helpful! Amazing ring options. 10/10 would purchase from there again. They were able to resize…read moremy ring for me and made sure it fit before sending it off to me. Very helpful and nice people.

Love working with Karkazian Jewelers. Kevin is careful to understand what you are looking for and…read moredoesn't try to upsell you. Great staff to work with!

Fast and friendly services!! My boyfriend went in to reshape my ring & came back out within minutesread more

Premier Fine Jewelers is THE best in town. Brook and Lisa are so easy to work with. They helped my…read morefiancé pick out a gorgeous ring which I could not be happier about. I had to get my ring resized a few times and they were understanding and got it back to me quickly. Highly recommend!

I was shopping for an engagement ring and after going many many different places, I'm very glad I…read morewent with Premier! Everyone there was friendly, Brooke educated me on what I should be looking for, and when the time came down to pick the right stone, Brooke was very trustworthy and gave me his honest opinion. Premier can work with you to get what you want and my fiancé loves her ring! She gets many genuine compliments about how brilliant the diamonds look.

Waited over 2 years for a call that never happened. Downgrading to 1 star since there is no…read moreguarantee you'll get a call even if you wait a few years. I standby what I wrote. Deann is a nice lady who doesn't have any rolex watches to sell. -end

I stopped by on my way to another client, just to say hello. Deann was very friendly and…read moreremembered me after just one visit. She was so kind to address me by name. I honestly thought I would have to remind her, but she has a catalogue of clients and their interest memorized. She remember what I was interested in and brought out my interest card to make sure. She told me that there was nothing from my special interests available, of course I want the most popular model, but thats on me. I am new to collecting, have a few old gems (mostly American, Hamilton, Bulova, Elgin, some newer, Shinola, Breitling limited edition Ironman, but now it is time for a major league watch, and of course, that would be a Rolex. Amazing customerThanks again. But let's just keep this my little secret...