Isaac Hohman was very knowledgeable and explained the different aspects of the security system in a…read moreway that made sense. He didn't try to oversell me. He assessed my facility and gave me the right equipment at the right price!

Innovative and thoughtful. Appreciated the expertise. Looked for solutions that fit what I was…read moretrying to do.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

Marcus was great! Punctual and efficient. He mounted all 3 of my TVs for a decent price and I…read morecouldn't be happier. Will definitely use his service in the future.

I just procured services from this vendor and I can assure you their business is not closed. I…read moremigrated an S2 netbox to a VM and tied an office on a separate node to my headquarters in Phoenix. I worked with Erik here in Phoenix and he was great. I also worked with him in Atlanta on an office there. That job was more hardware based such as installing multi class badge readers, installing electrified door hardware, and also decommissioning an access control system from an office. This dude is intelligent and he gets it. This business is a top notch operation. I highly recommend them and their team.

This was the most professional team I've ever worked with for security systems installation. Not to…read moremention, they are owned by veterans and know how to take care of their community. Would definitely recommend to anyone.

I had a connectivity issue, my smart tv, surround sound and receiver were not syncing for some…read morereason. It was at the point where I was using 3 different remotes to control everything. David is excellent! Arrived on time, diagnosed my connectivity issues and explained everything in layman's terms, not geek speak. Did not sell me extra equipment, used exactly what I had to fix my problem. Nothing short of professional outstanding service.

Great guy. I had a couple of issues that I would expect someone with so much pride in his work to…read morehave handled differently. First: he accidentally broke an exterior light in 2 places but didn't tell me. I noticed it when I was looking at the fixture, which was completely smashed on two sides. I sent him a photo and he said he must have hit it with his ladder and offered to replace it. That's pretty difficult to miss hitting, but whatever. I asked if I could pay him to install another light that was broken on my front porch, of course I would pay for that. I ordered the light based off the part number. Partially my fault for not taking it out of the box to inspect it, but I had to leave the house and he installed the light. When I returned home I noticed the light was 2 times smaller than the other 2. I mean, wouldn't a professional ask a customer "did you notice the size difference", especially because it's so noticeable, before installing the light? My usual electrician certainly would have because it's his name and company reputation and he doesn't want something to look bad or be incorrect without reconfirming with me. Now I have to pay my usual electrician to uninstall the smaller light fixture and pay to have the correct size installed. I take responsibility on part of the issue m, but I expect more from people who take pride in their work and this issue impacted my overall satisfaction. Good job installing my Ring system. I've had a few issues with sensors installed incorrectly that I have been fixing myself. I won't use him again but I would recommend him, just double check his work before he leaves and don't expect any "extra effort" on his part. Definitely knows how to install the cameras and door locks and set up the Nest system. Zero issues there. Worked quickly and pleasant to work with. Trustworthy to leave alone in my house (which I'm usually weird about). So still impressed by him and most of the work he did for me.

I called three different times and each time they said the sales people were unavailable. I even…read moreleft my information and never received a call back. However, I'm happy to report that a sales rep did just call me back and apologized for not returning my call. He said it was no excuse for him not to call back and that he just got busy. Based on his politeness I have scheduled a consultation.

I have been with Safepath for 2 years now and I can honestly say they are Great! I have not had a…read moresingle problem with this company and they continue to be high on this customers list!

They were fast to reply and got me scheduled quickly for the work we needed done. We had a 65" TV…read moremounted over the fireplace with a new power outlet installed so no wires are visible. They handle everything and were prompt and respectful of our home. We also had them install a 2 story chandelier, dimmer switch, garage lights, outdoor flood light and mount a security camera. Prices were very reasonable. I wouldn't hesitate to use them again. Highly recommend!

Matt and Kate are outstanding. I was in a bind after another installer failed to show up, and they…read morestepped in right away and installed my Frame TV perfectly. They were professional, courteous, and precise throughout the entire process. If you want the job done right at a great price, this is the team to call. Thanks so much!

After being very disappointed with two well-known home security companies, I signed on with CPI,…read morehave been with them for about 5 years now, and in 2 homes, and am VERY happy with them! They offer a great package, competitive pricing, and top-notch customer service. Their system is so effective and thorough, that I feel like I live in Fort Knox, which is a great feeling for a woman who lives alone! Very straight-forward and easy system to use, and the company's responses to events are within seconds. Chuck, who has been with CPI for several years, is not only a terrific installer/technician who knows his job from top to bottom, but is always so happy to explain to the customer everything he's doing, and answer their questions and concerns thoroughly. He also ensures that his customers have all the security features that they want/need, prior to leaving their homes. He's also very intelligent and a lot of fun to be around. On the other hand, Michael S., who initially installed the CPI system in my current home, simply came in, did his work, and never really bothered to explain ANYTHING to me, unless I asked him a specific question. Even then, his response was very brief. And, thanks to Chuck, I just found out yesterday that, for 3 years, I was being charged for a security feature that Michael had neither offered me nor installed. So, in addition to highly recommending CPI Security Systems, I also highly recommend that you request Chuck to do your installation, etc., if available!

After a lot of research (I mean a lot) we decided to go with CPI over the other companies in…read moreAtlanta. So far we are very happy with the system, main service, and their installer Chuck (who is awesome, to say the least!). When we did experience a few issues/concerns CPI responded quickly and made our concerns feel valid and made us feel important as a customer. We highly recommended CPI and Chuck (our installer) if you can get him.

unlockit helped me break open my safe and made me a new key- also changed out the batteries. very…read morefriendly and fast, will be back to replace my key fob battery. they offer tons of services

Showed up 10-15 minutes before closing time with a problem with my key fob. Within 20 minutes I had…read morea new key fob at less than half the price I would have paid at the dealership. Also less than Costco charges. Plus a free battery for my original key fob. Friendly, pleasant and helpful. I will definitely return and refer friends & family. Thank you!!!

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!