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    MLM Home Improvement

    4.0 (6 reviews)
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    American Windows & Siding of Virginia

    American Windows & Siding of Virginia

    (80 reviews)

    I would totally recommend this window company. I have a big house with about 40 windows that all…read morehave sail failure and need replacement. Because it is a big project, I actually contacted at least 7-8 companies for quotes and ended up using American windows because of their best price and the best windows brand and glass package. Energy efficiency was my priority so I want the best price and best windows which seems to be very hard. But Jay (the project manager) made sure I got what I wanted. The team went out to install 40 windows and they absolutely did an excellent job. They were super friendly and professional. I'm very neat and detailed so they made sure all windows are cleaned and properly installed. After installing, they vacuumed and even mopped the floor for me. I'm very pleased with their work !

    Amazing experience from start to finish! We recently had American Windows replace all the windows…read morein our house and it could not have had a better experience from end to end. Ben was our point of contact throughout the entire project. He came out to take the initial measurements, talk through the project, and generate a quote. It was a complete zero-pressure experience. After receiving the quote I made an appointment to visit the showroom (though Ben also offered to bring some window samples to the house). We really liked the windows (Sunrise Restorations) and moved forward with the project. The installation went flawless! I'm a bit of a perfectionist and usually have to stop myself from nitpicking on small little flaws from general contractors, but American Windows did such a stellar job I couldn't find a single flaw in their work. I'm very happy I went with them!

    Home Genius Exteriors

    Home Genius Exteriors

    (9 reviews)

    What a great group of people from the salesman's to project manager Isaac to the crew it's self…read more Super courteous, did a great job, answered every question I had. Super helpful! Really respectable young men would recommend them to anyone Who wants to do home work

    $3,100 in unresolved damage and minimal, delayed follow-up…read more I hired Home Genius Exteriors for a roof installation, but the experience has turned into a $3,100 nightmare. During the install, a nail was driven into our AC refrigerant line, causing the air conditioning for the entire upstairs to fail. The HVAC technician confirmed the cause was a roofing nail. I provided full documentation of the damage and a repair quote from FH Furr to the company on March 24, 2026. Since then, I have been given the runaround. After hearing nothing and sending a follow up email on April 13, 2026 I finally spoke with Project Manager John M. on April 15, 2026 who told me he would consult with their Regional Executive, Trey G., and get back to me. It has now been over a month since my initial claim and several weeks since my last conversation with John M. (I never heard back from him or Trey G.). Despite a follow-up email on April 25, 2026 stating my intent to escalate this, the company went dark on me. After receiving a formal demand letter from me they tried calling but when I texted and asked to receive communication in writing via email I did not hear back. A professional installation should account for standard line placement - "inadvertent" does not excuse negligence--especially since they have engaged in a month-long communication breakdown. I am extremely disappointed that a company would cause significant damage to a customer's home and then stop communicating. I will update this review if the situation significantly changes. Contract Date: July 26, 2025 Sales Representative: Zachary M. Company License Number (VA): 2705064026 or 2705185888 Total Contract Amount: $25,000 https://drive.google.com/drive/folders/1241AVyFGZk0bOL-hVDiuAEwDvbXXF0uQ?usp=drive_link

    MLM Home Improvement - roofing - Updated May 2026

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