Golftec answers the phone: "Thank you for calling Golftec where we can take seven strokes off you…read morescore." My experience has been far better than that... more like taking 10-14 strokes off my score, after only 4 lessons. I "played golf" for decades but had never taken a lesson. I am 75-years-old. I was initially worried that the golf coach would want to correct 50+ things all at once. Larry Salmi, my coach, only focused on a couple of things things each lesson. Their technology for me is really fun and instructive. While I am still not a "par" golfer, I am, for the most part, keeping it on my fairway. A relief to others on the course, and far more fun for me. Before Golftec I think I had only had 1 par in my life. Now I am disappointed when I don't get at least one birdie and a few pars in a round!

I started my golf lession almost 5 years ago and my swing has improved so now I can finally enjoy…read moregolfing. If you are new to golf, please do yourself a favor and start your lesson with golf tec. My coach was Aaron and he was amazing, He used the golf tec to guide his teaching, but mostly he is a great coach bucause he can points out things about your golf swing behind the numbers. Don't do what I do (skip out lession in my early learning stage, and therefore have to spend the next 5 years UNlearning my swing which had become a habit). Thank you Aaron for being a great coach!

Just got fitted for irons today, after the whole process I really wish I went here first! JEFF IS…read moreAMAZING. Initially went to club champion in Santa Monica for a full bag fitting. He said they were the Ferrari of club fitters. "Master Fitter" had me hit my 7 iron and then had me hit different 6 irons. He ran the numbers on the "optimizer" and said I could only get 10 yards more from my 7 iron and that the club was doing its job. Stopped the iron fitting there and went to driver. Today, Jeff had me warm up, casually asking about my game, usual ball flight etc. He explained to me the potential causes of my misses. One of the reasons being, the club was too light. He gave me a lot of really priceless swing tips. We worked on with different shafts and heads... he explained the process and connected it to my swing. He put stickers on the face to show where I was hitting the ball. He always reviewed distance trends and took in to account the flight of my misses. Thankfully I was able to execute his tips and the average carry of my 7 iron was amazing. On course, my TOTAL distance would be 120. After Jeff's club and swing magic, my CARRY was 130. Total sometimes 140-150. So excited to get my new set of irons. My only regret is I didn't come here first. I'll be coming back here for woods and have him check with driver I got from. Club champion. I really wish I went here first. Iron fitting was $150 but the swing tips alone I feel was so much more. Will be telling everyone to come here. If you're thinking of getting fitted or just curious, COME HERE. It'll be worth your time. Thank you Jeff and Golden Golf!!

Customer service. Terribly rude to a new customer asking for a simple product. No wonder there's no…read morecustomers here

New to golf? This is your store. Drew is extremely knowledgable and friendly. We called to see what…read moretype of beginner clubs they carry and Drew asked us all the pertinent information and went to see what they had on hand. He put his recommendations up at the front counter. We live in SCV and made a trip to North Hollywood based on our interaction over the phone with Drew. All the staff were friendly. We decided to get all three clubs and Drew helped us find a reasonable putter. He really encouraged me. I have recently taken a lesson and played a small par 3 course and would like to keep trying. Drew explained that if I want a full beginner set of clubs to bring back the ones I purchased within 90 days for a full store credit to be used for a set of clubs. You then have 1 year to upgrade that set with a full refund/store credit. They really encourage everyone giving golf a chance, which I find very enlightening. So far all my golfing experiences have been good and Drew and this Roger Dunn Golf Shop are on the top of the list.

The staff is knowledgeable and gave some solid recommendations for clubs. The store is clean and…read moreeasy to find different sizes and models. I was also looking for shoes but they didn't seem to have the ones I wanted in my size. I guess it's a popular size! It's a great shop for your golfing needs.

Dropped off some junior clubs for grip replacement. When ibasked over the phone, they gave a lot of…read moreinfo and told me that they dont carry the junior grip replacement and where to get them. The service for the grip replacement is great. They have a 24 hour turn around. 4 grips for $16. Really good price. It's so calm walking around the store with their large selection of golf related things

I had a driver fitting today and how I would describe my experience in 3 words is awkward,…read moreunsatisfactory, lukewarm. I was excited to come in to see what is new in the driver technology and to see if I can maybe gain some extra yards on a new club. I hit 5 different brands of drivers and none of them I was told "could beat my current driver" the guy that fit me was chill but he gave me the vibe of he felt like I was wasting his time. I pretty much got a I don't think I can help you and a pat on the back. The silver lining was I got some numbers for my current driver and now can focus on what I can improve. A couple of annoying things were the mat in the fitting bay kept sliding so when I was swinging right before impact the ball would come off the tee. So I was literally hitting the ball as it fell off the tee. Another annoying thing was the fitting is a 1 hour fitting and i basically got taken off because "they couldn't beat my current driver" in 30 minutes. I wish I could've at-least been able to use the bay for the remainder of the time or been comped with a gift card for the half of the price of the fitting. 50$ for a 1 hour fitting.

This is the go-to spot for golfers. The store policy is very user-friendly. The store will make…read moresure you find the clubs you like and this place has so much inventory. It's always best to get service from knowledgeable club fitters. Look for Fisher V! Even when it's super busy, he will make sure to find the right club head & shaft that fits you and make sure you leave the store feeling confident. Best Value Store imo. It's the arrow not the shooter.

I spend way too much time in this place. That being said, it's because I love it so much…read more Fisher V has been clutch with helping me get the right tools in my bag. He was incredibly patient listened to my goals and helped me with club selection, customization, and ensuring my purchasing transaction went smoothly. Every time we come in he's so welcoming and is always checking in with us to see if there's anything we need or just to say hey. It really helps to create a community feel especially when you're just getting started on your golf journey. If you're looking for anything club related I highly recommend reaching out to him.

Did a driver fitting with Pete Sung and had a great time. He even let me demo some premium shafts…read more No pressure to buy anything and helped me narrow down what I am looking for. Will definitely come back to make a purchase in the near future

I really love Philip Gonzalez who works near the simulators. He really helped me find the best…read moredriver and the best set of clubs. He also showed me a few things that really improved my game. he is a true gem and I will only buy gear from him

I'd like to thank Christian and Shoji at Roger Dunns for the guidance regarding my golf club set!…read moreKnowledge is definitely more valuable than spending money aimlessly trying to guess what's right for me, and their advice to me proves it! Their 90 day return policy is ridiculously good too! Today, I'd shot the best round I'd shot in 23 years! With a driver I was playing with for the first time! Their patience and "...give a shit quotient" is off of the charts good! I appreciate the Country Club service and especially their warehouse pricing, but above all of that, their honesty stands out above the rest!!! Thank you guys, I haven't made 6 birdies in a round in 23 years (I was 49 then) and playing from the blue tees is definitely fun again all thx to you guys!!!

I had one of the best retail experiences I can remember, and honestly, it started somewhere else…read more I was at Dick's Sporting Goods looking for running shoes for my daughter when I wandered over to the golf section to check out drivers. One of the employees came up and asked if I needed help. I asked a basic question about why some drivers were more expensive than others, and the answer I got was pretty surface-level--basically, "they're newer and have better technology." He offered to let me swing a few, which I did, but then he surprised me by saying, "You might be better off going next door to Roger Dunn Golf Shops." I thought that was weird for one store to be sending me to a competitor... Did I smell? I took his advice, and I'm really glad I did. At Roger Dunn, the experience was on a completely different level. I got fully fitted for clubs using real data--club speed, ball speed, spin rate, trajectory, distance--the whole deal. They had the equipment to actually measure everything and dial in what worked best for my joke of a swing. I was able to try multiple clubs at a variety of prices and compare them side by side in a way and with data that made sense. What really stood out was the time and attention I got. The guy helping me didn't rush, didn't push, and gave genuinely helpful advice the entire time. In a retail world where customer experience often feels like an afterthought, this was the exact opposite. I walked out with a driver that felt right, cost way more than I was intending on spending and more importantly, confidence that I made the right choice. I won't be buying golf stuff anywhere else. Huge thank you to the guy who proved to me with technology, patience, a passion for the game and great communication that you can play as well as you want, as long as you're ready to swipe your card. top notch!

My husband is a golf enthusiast, & we just bought a house in the area. I came with him a few weeks…read moreago because he was looking for a divot tool, and a couple of other things. He was super excited to check it out here. Customer service was seriously lacking. My husband had a question, & there was a guy in the back who completely ignored my husband as he greeted him, & was about to ask him a question. He heard us, because he looked our way, & turned right around. Thankfully, we found another employee who was super nice. He's the Only reason they're getting 2 stars. He ended up getting what he needed, but we didn't shop further, & we won't be back. I worked in customer service for the Longest time, I was shocked by the lack of education of this employee. This is No way to treat people. We'll be giving another establishment our money, & we were ready to drop a lot as I'm getting into golf myself. They need to retrain their employees.

came in to do a quick trade in. The customer service was not the best i felt like they didn't want…read moreto help. Then one of the older gentleman was pretty rude. Didn't have the best experience. I've been to the one off Tyler as well and that one has way better costumer service it feels welcoming everyone is super nice. I recommend that one (Tyler) over this one.