Mark and Kevin are awesome! 10 stars! I came with a cracked screen and they replaced it with ease!…read more It took 30 mins or less. They have lots of case options and key lanyards, iPad cases, pretty much anything for the phone accessory needed. They helped me put on my new tempered glass screen protector and my new case! Everything is really affordable. It's inside smartshop so you can entertain yourself by walking around and buying snacks or shopping for makeup, clothes, or jewelry. Their customer service was impeccable. And I would def be coming back here versus a place at the mall to get ripped off. Thanks again mark and Kevin for making my phone look like brand new again!

I will never take my phones anywhere else. Cellular experts are the definition of excellent…read morecustomer service. Not only are they the most reasonable in town, they guarantee all of their work and repairs. They are fast, friendly, and flexible. I also want to add they are honest! There have been several times where my phone did not need to be repaired but just needed a couple of things done and they charge me a very minimal charge for it. Anyone else would've probably taken my money and said that something else was wrong with it! Five star service every time. :-)

Friendly service and Fixed my iPhone in 10 mins and has nice case selection if you need a quick fix…read morestop by

every time i come for help they get me right in a timely manner and have good serviceread more

The owner yells at anyone who tries to park in front of his store. He was hitting the hood of…read moresomeone car with his fist telling them he'd tow their car. Even when his store is closed. He decided to take his anger out of the person trying to calm the situation down. Seriously, stay classy Sacramento!! Calm down, it just a parking spot.

Do not come here they don't do refunds Ahmad was rude asf to me because I wanted my refund after…read morethe part they fixed did not work he proceeded to tell me no refunds after I ask what was the refund policy he was very rude didn't have a return policy what places does that? Honestly don't waste your time here their losers who will take your money DONT COME HERE THEY WILL RIP YOU OFF

George came in clutch. My husband lost his phone on a ride. So we needed to replace it asap. George…read morehelped us restore all of his information. If you need to get a new phone ask for George! He has great customer service!

Went here to return my phone once my new phone shipped in. I was told to "go find the corporate…read morelocation" since that's where I bought the phone. Turns out, the workers at this location just didn't want to help out because according to customer service and others at Verizon, that was just an excuse to not help out.

im just a teen and when i went to get my charger port fixed after a charger got stuck inside, they…read morewere going to charge me $100 plus for a simple repair and small piece. when i went to another phone repair store they said its an easy fix and cheap replacement and they even offered to do it for free so i tipped them generously. it seems to me that at the first store they were trying to scam me or somewhat take advantage of me being a child. do not go here, yes they fix things but they will not give you good prices

Went to go get an extra line for my Metro Account as it would be the same price that I am paying…read more For a little more I got a phone as well, vs just getting a sim card with activation. AJ was quick and professional. Highly recommend this location. As a bounus I walked and and there was no wait. Please skip the one on Bind near Starbucks. That might be the worst one in the area.

Great experience with T-Mobile! We've had a budget friendly family plan with them for years…read more The customer service is excellent and staff greeted me right away and were friendly, knowledgeable, and patient my question. They helped me with getting a free blanket today. It's nice and soft. I love the T-Mobile Tuesdays perks with free items and discounts through the app which is a nice bonus! I stopped by after picking my son up from school. The store was clean and well organized, and the whole process was quick and easy. Highly recommend this location for great service and deals.

I recently visited this store and Arlin assisted me with my phone. She was amazing and was able to…read morefix my phone and retrieve everything I had lost. She was patient and very knowledgeable. Because of her, I will continue to come back to this location and refer my friends and family to T-Mobile.

I waited for 2-3 minutes then was greeted by Randy. He was most helpful, courteous and…read moreprofessional. He helped me with updating my cellular plan and stopping my reoccurring insurance plan. Afterwards he thanked me for visiting AT&T and to come back. I never have any issues at AT&T

Don't go here. They are deceitful. My daughter and I came here to specifically upgrade her phone…read more What do they do instead?? Add the next up plan. It is not needed-we always stick with our phones for at least 3 years. We go back to the store before 2 weeks of our upgrade to remove the next up plan and just send us to customer service. It clearly says online the ATT store can remove it. That says something about their reps are trying to up their quotas. On top of that the agent added the $50 insurance plan without my knowledge, when i have insurance on individual plan already on my account. Horrible customer service here!!!

It's Verizon stores like this that make me regret stepping foot in them in the first place. My…read morefamily and I came into this store to inquire about the upgrade options we saw from the Verizon app. Once we were "helped," the rep had a vibe like he did not care to help us further than to just tell him what phone and plan changes we would like to make. Although on the surface, it sounds like exactly what was supposed to happen, we were actually trying to inquire cost differences of our options and our promotions we were seeing online on our account. The rep gave no effort in looking into this for us at all. After expressing our concerns and questions, he suggested that we call the Verizon customer service because they may be able to help us more. After waiting 30 minutes to speak with a rep over the phone, it was clear as day how the phone rep and the store rep approach the way they work and how they treat their customers. The phone rep was WAY more helpful and took her time to listen to us and helped us address every concern we had. On top of that, she even helped us lower our monthly bill by almost HALF! All in all, the vibe at this entire store was very "I don't want to spend extra effort in helping you" and it's not what we want to experience as loyal customers to the company. I do not recommend this store to anyone that is seeking genuine help with their phone service.

I am torn about this place. On one hand it can take forever to get assistance. They have very few…read moreemployees and the place is always busy. The staff is relatively friendly when you do get helped. The employees don't really listen and keep pushing their current benchmark items. I don't appreciate the aggressive tactics. We came in to upgrade two phones and the guy kept trying to have us keep our old lines and get new phone numbers to get a discount. We said no 3 times. We finally all agreed on a plan only to find out the phones we wanted were locked in a safe for 10 minutes because someone locked it out. We left with no phones.

I had a long day in my boots and I needed some help repairing my phone. Look no further because my…read morenew home girl Michelle was so friendly and ready to help with my cell phone repairs. The reviews are true like like the skies are blue

drove all the way from Roseville they had a set price on their ad then when I get there, they tell…read moreme to read it way down below about financing who wants to finance a repaired phone for 500 bucks with a waste of time please fix your ads. It says nothing in the beginning of the ad about financing till the end if you clearly read the ad, it says nothing about that phone being finance. It just says they offer financing bullshit way to get you in the store to sell you a used phone for almost new price.