Absolutely terrible customer service. Me and my boyfriend only went here 2 times and both times…read morewere to look for my pregnancy craving. The first time we went the owner refused to let us in and did not want to unlock the door. He blamed the door being locked on "homeless people near by " but there was absolutely no one there NOR at the gas station in general. He finally let us in but was staring at the camera the entire time as if we were going to steal. The second time and last time we went, the owner was in the back eating and we had to knock on the window to get his attention due to the door being locked but the sign said that it was opened. This time he refused to let us in and said the reason was because the last time we came we only purchased one item. (We got 3 things) we were slightly irritated so we just decided to walk back to the car since it was late. Immediately after we closed our car door, he let in a customer that also had to tap on the glass to get his attention but yet still refused to let us in because of the little amount of things we previously purchased. Overall the owner is extremely rude and the door is always locked even though the sign says open. I would recommend getting your gas from another shell.

Terrible customer service by the owner. Quality of items sold are over priced and expired. Did not…read moremake things right when I tired returning items that were not acceptable.

Honestly I stopped by to see if there were restrooms available (obviously I would've bought…read moresomething if so) but the guy said no. Now I'm looking at the reviews and it says yes. That was a bad enough experience that I'll not fill gas up here again like I do in the mornings or evenings before or after work. TBH the prices are pretty high compared to even chevron down the street. (Yes it was that serious). EDIT: Shibli, thank you for your response; however, as a business/franchise owner you should ensure that ALL platforms reflect the correct information especially if this has been unavailable for 5+ years -- you've had plenty of time to correct this information. As for the Chevron comment, this is my observation and was took my business there as of this morning. Thank you. These small things make the difference on whether someone will use your service moving forward.

Better than I had expected. I am very glad I made a quick drive after a work meeting. Very, very…read moregood selection of craft beer of all kinds. Well put together and a lot of new examples to try. Glad to see they have stayed dedicated to helping us all source local beers. Thank you.

Pumped gas at 4 in the morning and asked cashier to turn on the air. He was sleeping and when I…read moreasked him to turn on the air for my tires, he told me they're closed even though they're open 24/7. He proceeded to go back to sleep. Go anywhere else but this Chevron, horrible customer service.

This location took $100 from my Apple Wallet as a second transaction. Charged an additional $80 for…read morethe gas which is understandable and accounted for. I used the Chevron App like always. Apple said I would have to wait a week to see if the funds to go back and if not they will file a claim. Chevron app and customer service only have history of the $80 transaction. I believe it's either a system error or this location stole money, by-passing the app.

Amazing service! Great pricing for smog. Gary is wonderful!! Thank you I'll be back and I will be…read morereferring friends

Wow these guys are crazy for charging everybody for gas prices like this!!! I think I saw a regular…read morefor what $3.69 a gal. ,are you kidding me what a rip off!!!!!! Just down on Lake, I saw ampm for $2.99!

Very convenient gas station located in the middle of Pasadena and fairly close to the very busy 210…read morefreeway. Gas prices are higher than at other gas stations, but not by much. The one thing I didn't like was the aggressive panhandlers asking for money while I was pumping gas. My head was on a swivel the entire time as I had three panhandlers approach me during my brief visit, asking for change. They may not mean harm, but one never knows. This is no fault of the gas station, but it did make my visit a negative experience for my family and me.

The price is the only reason I'd go now if I really need gas right away. I'm frustrated because, in…read more2024, they suddenly decided not to provide water to clean the car windows. How come you go buy gas and don't have the basics to clean the windows? Why? When I confirmed it was on purpose, I decided to switch to another Arco that has even better prices than here. How embarrassing! What kind of customer service do they offer? I put gas in the tank and have to remember to go somewhere else just to clean the windows? It's crazy. I'm not going there anymore unless I'm running out of gas.

If you care about the quality of Diet Coke, this is not the place for you. I'm not saying it's…read morelaced with anything but something just isn't quite right.

Stopped here at this AmPM. They were ok, and their machines were working. Lady kind of had a…read moreattitude about life. Not giving good service is a problem. But i went on with my day, and took care of what I needed. Love their snacks and all to purchase while on the road.

So happy my family has a nearby mechanic we can trust! Honest, reliable, reasonably priced service…read more And always the cheapest local gasoline.

I was coming to this location because it was close to the 110 S freeway but after yesterday…read moremorning's issue, I will not be going back to that location ever again. First off, only go to this location if you are using a credit card to get gas. WHY? Because the guy who works the morning shift does not get there until after 6am most times so the door is locked. Yesterday morning was no different. I unfortunately left my cash at home, so I had to use my credit card and so of course the cashier was not there and not did not arrive until 6:18 am. When he did arrive, he did not apologize for the wait and when he unlocked the door to go in, I attempted to follow behind him and his response was "Uh Uh Uh Uh". So rude! So I stood outside for a few tics and ended up going to the Chevron gas station up the street which had better service. This guy never says good morning and always looks mad or upset because he had to come in. Poor customer service and will be looking for the number to call corporate for file a complaint. Do not go to this gas station if you don't have to. There is a Chevron up the street on Mission that I will be using from now on that has better service AND opens on time.

This my first time at this Arco location in South Pasadena putting gas in my car. This Arco is…read morealways busy people pumping gas in their cars and Fair Oaks always gets traffic it's normal here in South Pasadena.

This gas station is no longer a Shell and has been taken over by Arco. I stopped by to purchase a…read morefew Lottery tickets. The cashier was very nice while he took care of the transactions.

I wish patty and anyone else who works at this location would get fired. This is the second time…read morewe've gone to this gas station and patty, the clerk, was rude as fuck to us. My wife needed oil for her car. For some reason the gas station was closed at 6:30 so she talked to patty through the window. My wife specifically asked for 0w-20 oil. Nothing else. Patty asks for the number again, which my wife repeats "ow-20". Patty goes to the back of the store, grabs the wrong fucking oil, ow-40 and fucking rings the bottles out before showing my wife the oil. She then bags it and hands it to my wife. When my wife gets to the car and we check the bottles, I immediately go out and demand an exchange or a refund. Patty fucking says no. I then ask for her managers number and she says "they'll be here on Monday". I asked her simply, why didn't she show the bottles to my wife before she rang them out and she said "we don't have the number and I told your wife that. No you fucking didn't patty. Patty, regardless of how long you've worked there, you fucking suck at your job. It's clear to everyone that this gas station is utter shit and I will be finding the mama hers number and letting them If I could give them negative stars, I would in a heart beat. Luckily help is nice enough to offer a bone to the shittiest service providers in the world, which is being nice because some of y'all don't dear we to be in business.

This place didn't give me any gas I wasted my money and it wasn't worth my time and money and…read moredamaged my motor and very bad service I don't recommend

They have the best prices for gas with quality. However, customer service is just ok. Their clerk…read moreare very nonchalant. Sometimes the pumps do not work properly and you have transients lingering around asking for change or being aggressive to wash your windows. Overall, it's the cheapest place to purchase gas in Pasadena for quality gas.

I was on my way into Pasadena. Got off of Lake Ave exit. Looked to my right and saw Mobil gas…read morestation... very conveniently located right off the freeway. I looked at my gas gauge, saw one bar left, and I said to myself... I'll be back LOL. Indeed I returned in the afternoon. After getting out of my car, I looked on the ground and it was stained with oil and gas which is normal at a gas station. The grounds were well swept and clean though. Anyway, I filled up my gas tank. Prices were okay for the location. I recall having some scratchers with me at the time. I pulled them out and walked into the Circle K mart. There was only one person in front of me. He was redeeming some scratchers as well. When I got up to the counter, I was greeted by a really nice gentleman. Thank you sir! He asked me to scratch off the bar code. I didn't know what he was referring to because I've never been asked to do so. Anyhoo, he said he's not allowed to scratch for the customer. I guessed the area to scratch and luckily I guessed right. Whew! All was good. Redeemed $19 and I was off. Thank you Mobil!