While I was in Myrtle Beach for a softball tournament, I experienced a car issue. In a panic, I…read morecalled them first thing in the morning, talked to the manager and he told me to bring it right over. As soon as I got there, they fix my car in 10 minutes!!! I was so relieved!! Everyone was super friendly! Best part was that they didn't charge me. Overall, had a wonderful experience with them. Now, I can feel confident driving 10 hours back home with no worries!! Thank you!!!

If I could give zero stars, I would…read more I would like to provide an update to my previous rave review of this auto repair shop. My dad and I have been coming to this shop for years, but sadly a few years ago the original owner passed away, leaving the shop in the control of other folks. Ryan, who no longer works at this shop, was a wonderful mechanic that I worked with before at the time of this previous review, and recently I brought in my car thinking that he still worked there and that it would be similar experience. Sadly, I was mistaken on this assumption. I brought in my 1991 buick reatta that was previously my dad's because it wouldn't start and was driving incorrectly. This shop, under previous ownership, had worked on this car several times as it is a rather picky car and the experience was great. This time the car was towed in I expected the same experience. My boyfriend had taken care of getting the car towed and talking to the shop cause in this regard he knows far more than me, so I thought it made the most sense. While he was discussing the car being towed there, he made it abundantly clear that we would like to be asked before any money was spent on the car as we were trying to keep within a certain budget, the woman on the phone thoroughly assured him that that would be no problem and was what they do as standard practice, so we said great, and agreed to have the car towed over for them to look at when they were available. The following week, my boyfriend received the only phone call since towing the car from Bryan (who I am assuming is a mechanic or manager of the shop). In this phone call Bryan explained that in order to diagnose the car they first had to get it diagnose it which completely understandable, but the part that in no way is okay or understandable, is that they had already put on a new starter and electronic spark control module without attempting to contact us in any capacity or receiving consent to do so. Then, Bryan informed him that we now owe him $900 that we did not originally agree too. Then Bryan proceeded to inform us that the car also needed another $1400 to repair it. Shocked and feeling taken advantage of is understatement. My boyfriend, clarified multiple times that they did this without our consent to which his argument was "I had to start it to diagnose it" completely missing the point that he unceremoniously spent $900 dollars of someone else's money. He then asked Bryan "can I at least drive the car home," to which Bryan said "no, you will have to have it towed, it will not drive." So, he said that he would talk to me and get back to Bryan about what we wanted to do next. The following day after hearing this, I decided to call myself just confirm that I completely understood everything and there was no miscommunication. In the phone call, Bryan again confirmed that he had, in fact, done $900 dollars worth of work on the car without our consent even though the woman on the phone was explicitly told to call us before spending any money. Again, his argument was "I had to start to diagnose it." I asked if we can have the parts removed and just take the car back and he said that he could take off the new starter, but not the electronic spark control module because the place they ordered it from "will not accept the return." At the end of this, Bryan stated that either we could pay the $900 dollars and tow the car away, or pay $500 dollars and tow the car away. Still stating that the car CANNOT drive. No option or remorse for taking advantage of us and the situation. No offer to fix the problem that was caused by the shop. No apology. Nothing. I asked him to send me an itemized receipt via email, so that I could review it in detail and consider what to do. In the end, we were able to get a loan from family to pay the $900 as the other option was to be a part short than we came in. When we paid, suddenly, the car could be driven homeand no longer had to be towed home. The car drove 25 minutes home. While the drive was not perfect and taken very slow, it COULD be driven. Me, personally, I feel as though adamantly telling us on two separate occasions may have been a way of manipulating us into spending the extra $1300, so that we didn't have to pay to tow the car again. In the end, I would NEVER recommend this shop to anyone. EVER. It is incredibly disheartening for a local business that has taken care of my family for many years to have gone down the drain like this with new management. If you feel like being swindled, taken advantage of, or like you want someone to spend your money without your consent, this is the place for you, otherwise steer clear. I wouldn't trust them with my worst enemy's car, let alone mine, my friend's, or my family's. I have attached a copy of the itemized receipt (personal information crossed out) and highlight the portion of the work that was completed prior to us being informed, just so it's clear that I am not exaggerating.

They live up to their name, no upsales. They fix the problem you brought them at the reasonable…read moreprice that they quoted you. My wife and I have been going there since we moved to the area in 2018. Both cars now have over 100,000 miles. Ryan & Sean run a great business

The name says it all! Ryan was straight forward, timely and communicated well. His prices are very…read morefair and he did not upcharge or try to add any unnecessary service. I went to him in need of brakes and rotors, he assessed my vehicle and determined I only needed the front and not the rear. He completed repairs same day And was easy to work with!

I've been a customer at Socastee Automotive for over 10 years. They service all 3 of my vehicles…read more They are honest and very professional all the time. I've had anything from oil changes to transmission work to tires. I trust all of them and highly recommend Socastee Automotive for all your Automotive needs.

Took my 2013 Volkswagen there had a light come on in my dash,I was told it was the turbo and the…read morecrankshaft I went there because they excepted car shield well after paying 210.00 for a diagnostic to be told my turbo is bad and car shield will not pay so I told them to go ahead and fix it 5442.00 later 3 weeks later I pick it up and one day I see oil leaking took it back and charged 166.00 and still my car is not fixed still leaking oil ,I believe I should have been told before I payed all that money that the engine was shifted and the crank shaft will not tighten something like that any way I am out of $5885.00 and still my car is not good still leaking oil ,ps it was not leaking oil when I took it there ,not happy

Not only is Sean extremely knowledgeable, but he is also honest. That alone will keep me coming…read moreback for as long as I have a car. But he also truly cares about you and that is rare and most appreciated. Thank you Sean and Melissa

I had some electrical issues going on with my 2015 jeep wrangler and called Sean to see if it was…read moresomething they could find and fix, he had no problems doing it and I had it towed in and they got on it. Great communication, had it running the next day. Great service! Highly recommend and will be bringing it in to them the next time it needs some work.... It's a Jeep so it will it'll be there again....no doubt....

DART AUTOMOTIVE is the place to go!!…read more I am 13 hours away and take care of our kids vehicles myself, so when my son called an said his car was not starting I needed a reliable auto repair center in Conway, SC. My son is at Coastal and his car wouldnt start at all on Wednesday. I was referred by DARRELLS BODY SHOP ( ANOTHER GREAT GROUP WHO PROVIDED SOLID ADVICE). I called DART's and spoke with Samantha (VERY HELPFUL!!) who told us to get the car there ASAP and she would do her best to have techician look it over before the end of day. Mind you, I spoke with her around 1130am on Wednesday. Vehicle arrived at their facilty around 1245pm and by the end of the day we had a fare estitmate (discounts for CCU student or AAA whichever is best she said). Vehicle work was completed as promised the next day by late morning for my son to pick up. They handled all paperwork through secure texting and document signing and payment. All work done within 24 hours, OUTSTANDING TEAM DART!!! COULD NOT HAVE BEEN ANY EASIER!!! GO TO DART AUTOMOTIVE or DARRELL BODY SHOP. GOOD LUCK DAVID

They Absolutely SUCK.....do you agree? I have a 2005 F-250, 6.0 diesel. It was running perfectly…read morefine, Zero Issues, it cranked up perfectly fine, i drive about 40 feet and it just shuts off, turns over fine but Zero fire or ignition. Speedily, Dart comes to recue with a Tow. They put the most elaborate diagnostic machine i have ever seen on it. The desk guy tells me, "We THINK its the High pressure oil valve." Oh no, i think, that's inside the engine. I should have said NO, i can't let you partially disassemble an engine on "we think" but i didn't cause i was leaving in 3 days for 4 months. Gave them permission, took about 9 hrs to disassemble and find out , Nope, that's not the problem. Asked permission to drain oil to check for contaminents, came back an hour later with, "Yes, you have metal in your oil, engine is shot, minimum of $35,000.00 for a new engine" I said, are you crazy, i ain't spending that. I got the guy directly behind them to tow to his shop, Twisted Wrench. A week later, he says, Yep, engine is shot. Finally got them to deliver my truck to my house, Twisted Wrench double charged me for the tow cause he was trying to steal at a cheep cheep price from me. I GOT a true diesel mechanic to fix it. ONCE he put back together the disassembled engine Dart left me with, he fixed it. He said, with those trucks, it's usually 4 things that go wrong 1) Low pressure oil valve 2) High pressure oil valve and i forget the other 2 things. All mine was, the $75 OEM low pressure valve and because my truck is lifted, that valve is right in front of your face. WHY THE HECK didn't Dart try a $75 part 1st....Stupid and Retarded if you ask me. By them missing the $75 part, they charged me almost $1,300.00 and left me with a partially disabled engiine that cost me lots to reassemble. I wouldn't recommend them to Anyone!!!! I asked the desk guy for a refund, he asked the owner, He replied NO! For Dart services I would recommend NO!!!!

Kip stayed late into the evening to repair my jeep. Could not ask for better customer service than…read moreI received! Call him if you want the problem diagnosed and repaired quickly!

Kip took weeks to fix the water pump on my car. Didn't properly get the air out of the system. I…read moreended up having to get the coolant system flushed elsewhere.

I've used Socastee Collision before when someone backed into our new car and was so so impressed by…read moretheir work, price, communication, ease of them working with the person at fault's insurance company and time frame to have the repairs done. This visit was a bit different. The circumstances leading to the needed repairs were different. The outcome was better than expected. I have a 2015 Nissan Juke that I've had over 10 years and I take great care of it. 3 years ago we moved from the mountains to Myrtle Beach. The heat and salt air caused a bubble to form on the hood of the car. It was filled with water. I popped the bubble to drain the water and the damage got worse. It looked awful. I wish I would have taken a before picture. I thought I was going to have to have the whole car repainted. Nope. I took it in to SC and Daghan said, "no problem." The cost was minimal and less than a week later I picked the car up. His communication is amazing. I didn't have to make any calls to remind him I was waiting. The work done? Flawless. It looks AMAZING. Honestly better than the day I got it. I HIGHLY recommend Daghan and his crew at Socastee Collision. You won't be disappointed.

Socastee Collision did an excellent job repairing my Ridgeline. They replaced the skin on the back…read moredoor and repainted the left side. My only complaint was the orange peel did not match which means I'll probably have to get paint correction done on that side. But they were very professional kept me in the loop and I would go back there in a heartbeat although I hope I don't ever need to.....

This place is okay, went in to get oil change and tire rotation for one of our vehicles…read more Afterwards, they tried to say there were some other services needed, I work for a fleet company, so I know those services were unnecessary. Everything else with this place was fine.

Don't tell them you aren't waiting because then they will take their good old time. I left for…read morealmost four hours. Called me after 2 about service needed. I had an apt 10 scheduled for 10 mins after I dropped it off. Not sure what good that was . Then they pulled my vehicle in after I got back 1 he 45 mins later. Seriously. Apparently my time is worth nothing to them. They should know better to give me all this time to write a not good review to let people know how they treat you.