I had a easy going experience at this store, I brought in a iPhone 13 and they fixed it with in 30…read morealso hook me up with a screen saver so I wouldn't mess up the screen again. They have excellent customer services and They are now 100% my new phone store.

So I when in this store got my iPhone screen fixed which I paid 150 for a little pricey but I…read moreneeded it fix ASAP . Not even three weeks later my screen start acting up , I hadn't dropped my phone or had an physical damage but it was working . the Buttons were randomly not working or pressing on their own I tried to go in and see if maybe they could take a look at it , maybe open it up clean it and close it back down but no the owner said I had to pay for a whole new screen so I was very upset cause I always go there well Not no more . Let's not talk about how the screen after I took it to apple they said it wasn't a good fit screen . I only gave it one star cause that's the lowest I could.

This place is a scam! Beware…read more My 89 year old mother purchased a phone and then decided to return it. She got the run-around and now it's past 7 days and they will not return it. I called the Cricket customer service number and they told me the sales people are on commission, so they do not like taking back phones. Now I am dealing with their corporate office. There is a reason why this location gets 1 star consistently.

This location has little to no customer service. They answer the phone with attitude and don't help…read moreat all, not sure what she gets paid for. Really bad customer service.

The problem with the corporate phone activation was resolved pretty quickly. Liked their service in…read morethat location.

Victor was absolutely amazing! He is the nicest, most patient and skillful technician. We had a…read morelot of issues with getting my old iPhone to transfer my data to the new one. He was wonderful! I never expected such great customer service. HIGHLY RECOMMEND

Needed my charging port replaced and paid for it, came back a 2nd time cuz it wouldn't work with…read moreany charger and he told me it was my cable but it works perfectly fine for other devices. Called multiple times and came in person today and their closed early.

SCAMMERS!!! They took my money and didn't even fix my phone. They even made me pay double than the…read moreprice we agreed on. WOULD NOT RECOMMEND!!!

ZABDI from att is a Snake. He comes to your place lies about the services, gets you into a contract…read moreand then dissapears. If this guys comes to your place kick him out and do not believe him.

Ruby needs a customer service refresher. Her listening skills are poor and her tone is…read moreunprofessional. The first thing that was told to her was that we did not want to add to our bill with a newer phone. Once she looked up our account it showed her we have an available upgrade. We could get the IPhone16 but, it would be $10 for the "Next Up" feature. This is a feature that allows me to upgrade anytime early but it's $10 a month. Ruby said I could call customer service and cancel that next month. I did not want this feature. I asked for a phone without adding to my plan. She reiterated, in a condescending way, that I'm not paying for the phone, just the feature that I could cancel. I told her again, I don't want to add to my bill, how can I get this upgrade without paying anything. I was told I could order it online. Upgrading without adding to your bill is an easy thing. Giving me a feature I did not ask for and having me pay for it is why sales people get a bad rap.

Excellent service! I brought my broken old phone for a repair and the guy fixed everything. I…read moreneeded a screen replaced, volume bottoms replaced, battery replaced, antenna fixed, and back cover replaced. Even though my phone is not very common, he was able to fix everything very quickly and very reasonably. I know I need a new phone but was glad to give mine after year or so of life. Highly recommend this phone repair shot or if you need phone accessories too.

Fast. Accurate. I did not need to wait. Patiently explained and answered and questions.read more

I have a cracked screen on my Apple iPhone 7 and had done some research to see where I can take my…read morephone to get replaced. Service and price were both determining factors. Most places quoted me between $125 - $150. After checking iWho online and reviews here on Yelp, I decided to chose them. I walked in and Sam was the service technician. He quickly assessed the damage and quoted me very fair price of $60. After 20 minutes, my phone was repaired almost as brand new and he even threw in a screen protector for me. I really recommend Sam for anyone needing their phones repaired.

If I could give 10stars I would. Honest man with honest prices who enjoys taking care of his…read morecustomers. He provides a quick and transparent service no matter the phone (In my case iPhone SE)

Luis was so patient with me when I came in to upgrade my phone . He took his time and made sure I…read morewas getting the best deal possible, and handled my indecision with grace haha. After having to do multiple quotes for me, I got 3 of our phones upgraded. Thank you so much Luis for your patience and knowledge , you saved me $$!!!!

I went to the store 3 times and none of the workers were able to help me and they did not even will…read moreto. The associates are rude except for couple of them.

Unfortunately this is my neighborhood TMobile i had a great experience with Eric the day before. I…read morecome in the next day but seems like he is the only who knows what he is doing! Waited for him due to a female with brown hair being rude and dismissive she had little info on what i needed and was very inpatient with questions . She didn't want to help at all. If you can go to another TMobile location further it's worth the headache and lack of knowledge at this location.

After calling the store today, the young man that answered the phone was completely awful. As a…read morecostumer I think it's fair to call a store if I have simple questions concerning devices but it he man who answered was Extremely rude and wouldn't answer any of my questions because he was too lazy to figure it out. Will never be coming to this store.

Racist clerk, was happy to serve other his fellow Hispanic Customers and take their products with…read moregreat prices. But refused all of my products (MacBook Air, iPhone 10+) which held greater value in trade, i even lowered the price beyond what it should have been. If you're black, they'll think your products are not worth their time sadly.

These guys are professionals, I took my Iphone 6 in pieces because I cracked my screen and I…read moreordered a new one from amazon, I thought I could replace the screen myself thinking that it would be easy, unfortunately I was very wrong lol, so I took it to the pros in pieces, I couldn't believe how fast the gentlemen put my phone back together, it literally took him like 4 to 5 minutes, I couldn't believe my eyes, I would definitely recommend there services to anyone and everyone that need there phones, tablets, computers etc... like I said great service and reasonably price, real stand up guys, thumbs up keep up the good work, I'll definitely keep coming back fo sure, so thanks Bonilla, god bless you always.