Pop Mart always features the latest and greatest anime characters. There are so many cute items and…read moreyou can find something for everyone. Kevin the store manager helped me find the new mini Grogu boxes and also helped me with a few others. He was very friendly and was able to pick 2 boxes that he knew from the weight would be different. I sent them as a gift and they were different. The store is well lit and everything is labeled nicely.

Pop Mart has been an iconic brand for a long time. The recent Labubu craze has elevated it to crazy…read moreheights. The artistry and design of the figures is unique and fantastic. The cost for them is very high, but the quality is high as well. So the product is great! The problem is that the product is regularly out of stock, so what's the point of coming in? All the pieces I wanted were available from the online store. The space itself is crowded and the aisles are narrow, so it can feel claustrophobic exploring in here. The staff is creepy and unhelpful, more like they are just paid security guards. I had to find someone to ask questions and when I did, they seemed annoyed that I "bothered" them. This place is nice if you just want to take a peek at the brilliant designs, but I would recommend you buy online versus visiting here, and save yourself the headache.

he fixed my phone really well this guy honestly is the best sell great stuff and have a clean store…read morereally good costumer service

This is a great place to get new phones and plans! They also offer tablets and cell phone…read moreaccessories. I have been using them for years!

I have visited the repair shop twice after I went to t-mobile for help, Nemo is highly…read moreknowledgeable, polite and easy on the eyes (ladies) he has been able to fix my phone in less than an hour and explained me everything with patience and a lot of detail. Can't say enough good things about this place. Go see Nemo!!

So I had a bunch of virus on my phone and I'm not much of a tech-savvy person so I went to tmobil…read moreand they said they couldn't help me and gave me the address of this store. I went there and there was this guy Nemo(he was a delightful young man) who explained me how this usually happens and what can be done to prevent it in the future. I've been to this store previously but boy this is my new favorite spot for fixing phones if Nemo is gonna be working there I'll go there every single time.

I have to commend the staff at Techshowcase at O'Hare. I left my phone chargers at home and was…read moreheading out on a multi-day trip. Gary and Jacob set me up with a great system for my multiple phones. Unfortunately, a week later one of the charger cables came apart. I was at O'Hare today, dropped into the store, and they replaced the cable--no questions asked. I will go back in a heartbeat.

Best spot in Ohare for chargers and headphones. They let you try everything before you buy, which…read moreis cool.

Went in for an iPhone battery replacement. Honest, reasonable price, explained everything…read morethoroughly. Done in less than an hour. Couldn't ask for more. Thanks again! Highly recommend.

My father needed his cell phone repaired. The man at Flash Fix gave a reasonable price and fixed it…read morewithin a half hour. I definitely recommend!

I'm glad that Ximi moved down here to a larger location. The previous one was so cramped that it…read morefelt like people were on top of you. Regarding the product, it's a little on the pricey side for the type of Asian products (toys, makeup, nicknacks, etc.) you can find for a little less in Chinatown, but the fact that it's in the suburbs means your saving on gas and traffic. The selection of items in here is diverse, from figures to keychains, to stuffed animals and accessories. There are definitely one-of-a-kind items that you won't find in any of the big retailers. (See my photos below) If you're looking for a unique gift to give someone, there are great options here!

How did we miss walking through this store earlier? Well I guess it's because they moved! The…read morestore is really large inside of Woodfield Mall and well laid out now. They have a lot more specialized merchandise that we did not see in other stores. For example there was a really large array of Alien Stage toys that we really haven't seen anywhere else. Pricing is high, but I feel like that's just the current pricing of these types of items in the area. But giving the high rating just because of the selection of the rarer items. My daugher said that this was the best store like this in all of Woodfield Mall.

Here's what you need to know: A national chain box store is basically homogeneous and the only…read morething one can review is the service. And based on the AMAZING service we received on July 4th 2023 from Paris, I would rate it 10 stars if I could. We needed to explore options with phones, multiple lines, and accessories. Paris was the only one working all day on Independence Day and after assisting 2 other guests before us, he spend 2 hours with us to help port a number, find us the right phones, and set up our plans for us. Just fantastic service, and incredible professionalism and expertise. I never thought I would be smiling and happy leaving a mobile phone store but the great interaction and service from Paris really did that for me and my family.

We went to the AT&T store on Golf Road in Schaumburg to upgrade my wife's and daughter's phone…read more They evaluated my daughter's phone and gave us a trade-in value of $350.00. They didn't have the new phone in stock so they shipped it to us and told us that we had to bring old phone back when new phone is operational. We brought phone back and they changed their tune and told me the the phone was only worth $20.00. If I wanted to walk away from the deal I had to bring new phone back and pay a $55.00 restocking fee. It was a true bait and switch scenario which I have contactied the BBB to report as I am sure they have done this to more than one customer. My concern is that I have been an AT&T loyal customer for over 25 years and currently pay them around $450.00 a month for 5 phones, internet and U-Verse TV. The store Ass't Mgr said that her system wouldn't allow them to do anything else and that the system overrides and customer relationship. I was supposed to hear from the store Mgr. yesterday but didn't get a call. I now have to go to corporate and spend a lot of my time to rectify this bad service. Oh, they admitted that the salesperson who orignially inspected the phone made a mistake but the customer has to pay for his mistake. Public be aware of this store and the employees working there. They don't know what they are doing and don't understand customer relationships and the importance they bring to the organization.

Great Customer Service Straight to the point and quick…read moreservice $20 for an iPhone tempered glass cover

Brian is very helpful and knowledgeable. I would highly recommend his services anytime you need…read morehelp.

I recently bought my cell phone from here. It was not anything super spectacular. The sales person…read moregave me some very straightforward answers and helped me choose the service and phone that was best for me. They had a good selection of phones. I got free accessories with my order. I do think the sales person would have benefitted if he were a bit more persuasive though.

best experience with Damian Long who was so patient and helpful. I'm not someone who is very tech…read moresavvy at all. He helped me switch over my phone set up my apps and make sure my phone works properly before I left the store. I am a person that's big on great Customer Service and being new to T-Mobile after having a 10 year relationship with Verizon. He definitely said a great example of what great is supposed to be great smile kind words we had great conversation while we waited for the to transfer over just a delightful young . Ivory S.

I went to this store today, and the people there were extremely rude and racist. I went there…read morebecause I wanted to get a new phone and start a new line. A person named Terri told me to call and ask over the phone without giving me any information or explaining anything to me. She was very rude and dismissive toward me. However, before I arrived, she had been speaking nicely to other customers and providing them with information. As soon as I came in, she told me that they couldn't check or help me there and that I should call and ask over the phone instead.