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    Mobile Kangaroo - San Jose

    3.6 (306 reviews)
    Open 8:00 am - 12:30 pm, 1:00 PM - 5:30 PM
    Updated over 3 months ago

    Services - Mobile Kangaroo - San Jose

    Desktop computer support

    Device support or repair

    Laptop body repair

    6 More Services

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

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    Sunil R.

    I had an issue with my mac which took me to the Apple genius website. I decided to come here since I was able to get an appointment sooner than an Apple store. In hindsight, I should have waited to go to Apple. The communication after I dropped off my mac was very poor. The updates and responses were very slow through their online chat system. Super annoying that they never answered their phone either. I went in thinking I was going to get it the same day like Apple but it ended up taking 2 days. I won't do this again!

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    1 year ago

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    1 year ago

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    2 years ago

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    Photo of Sunil R.
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    5 years ago

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    2 years ago

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    7 years ago

    Business owner information

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    Eric Q.

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    6 years ago

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    Photo of anson o.
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    3 years ago

    Rude and condescending associate who quoted me a price 200 more than Apple and wanted to do repairs I never asked for!

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    2 years ago

    Yeah, the deal that I wanted ran out. Discount was applied but dignostjc was charged again

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    Photo of Henz L.
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    3 years ago

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    3 years ago

    They were Prompt polite good price convenient easy to find. Clean. What more do you want??

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    3 years ago

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    3 years ago

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    7 years ago

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    Photo of Eric T.
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    5 years ago

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    5 years ago

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    Photo of R F.
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    5 years ago

    Business owner information

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    Vanessa A.

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    3 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    Photo of Rick K.
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    6 years ago

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    7 years ago

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    6 years ago

    Customer services are ridiculous awful! They seems don't want to work. Everything seems really slow at this point. Won't go there anymore.

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    8 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    Page 1 of 8

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    Review Highlights - Mobile Kangaroo - San Jose

    Eric was an amazing help -- giving extremely fast service and was able to fix my power issues within 2 hours!

    Mentioned in 47 reviews

    Read more highlights

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    Califix Phone Repair

    Califix Phone Repair

    4.7
    (12 reviews)

    Updated: This was a 3.5 star review and now it is a 1 star…read more Literally having a free minute after finally receiving the password to set up my computer. I looked up my safari browser history and found all these porn sites on here. Also my computer was pretty dirty when they returned it so that's disgusting. I do not recommend this place at all. Go somewhere else with actual professionals that won't use your stuff after for their own personal use. Some where that's more than a group of polite guys that can repair things. After replacing my motherboard, why would they need to login, set up a password and the proceed to use my computer to look up tickets and porn? If they had to make sure things fully worked, I would have appreciated a factory reset. So instead I did a factory reset. I suggest anyone that got their items fixed here do the same just in case. Some red flags for sure. -------------------- 3.5 stars - I brought my MacBook to Califix after it suffered water damage, fully expecting it to be a total loss. At first, they weren't sure it could be saved either, but they took the time to take a deeper look--and I really appreciated that. They discovered the motherboard was fried and were able to replace it, which saved me from having to buy a whole new computer. Their team was friendly, professional, and communicative during the repair process. I was told that with a new motherboard, it would be "like a brand new computer," so I assumed setup would reflect that. Unfortunately, when I picked it up, I found out I couldn't even log in--there's a password still on the system, and I was never given one. This has been incredibly frustrating since I can't access my own device. To top it off, I also noticed a chip in the trackpad that wasn't there before. While I truly appreciate the effort they made to repair my Mac at an affordable price, these oversights really impacted my experience. I'm hoping they'll help resolve the remaining issues quickly.

    I didn't realize I couldn't go 2 minutes with a broken phone! This morning while I was carrying…read morecoffee, phone, books etc. I dropped my precious I phone. The sound was heart stopping. Not the usual small knock on the floor. This was different. The screen had a long bright stripe down the side. I've never scene that. Also, I couldn't respond to anything. I couldn't even turn it off to restart. Trying to get my breathing under control, I didn't quite know what to do. Everything is on the phone. It's not like I can call anyone. Write a letter? H. E. L. P.... Then I remembered, I pad upstairs.. I sent a text to my son. Frantic. After looking at it, he discussed my options. I love this phone. I did not want a new phone. I must have started sounding hysterical. He found Calfix and a few minutes later we were on our way. Repairs started at 1:28. Finished at 2:28. Everything safe. This is a very trustworthy place to leave your phone. Full of information, I was worried. Highly recommend. No need to worry here. Thank you so much!! Life is back to normal.

    Mobile Kangaroo - San Jose - mobilephonerepair - Updated June 2026

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