How peculiar my review was deleted... I was in an accident and came here for a secondary quote…read morehoping quote hoping it would be bettter. I didn't mention it was already quoted , Zach Knobson chatted with me as he did my quote. we ironically spoke about businesses and insurance trying to get over on people, he showed me a photo of his son as my children played around the office. Then he presented me with a quote more than double my initial quote . Same parts, same work..more than double the price. Under the guise of honesty , attempted guise . Either way, attempted to take major advantage of me and business deleted my truthful and honest review about my experience.

Got a quote here by Zach Knobman and it was more than double my first quote. A shame for someone to…read moretry and get over on a single mother after an accident , I saw positive reviews stating this business is fair priced and does right by people. After going there , I wonder who wrote the reviews because my experience was starkly different

I highly recommend Capley's. I was referred to them by a different business I was familiar with and…read morewas not disappointed. My 18 year old car had a roof with paint peeling and a 2.5 inch in diameter rust circle. Capley's took care of it, repainted the roof and also did some touch ups just because they saw it was needed. Great value!

Car sat in shop for over 4 months before they even STARTED the repairs. Every time I checked in and…read moreasked about the hold up, they would say they're going to start on it "next week". This went on for almost 6 months.

Great work! Excellent pricing! I went for a scratch repair and left with my entire car painted.read more

I'm sharing my experience with you all, not really sure how this establishment has high ratings on…read moreother platforms. I would not recommend this body shop to anyone. Ricardo, the owner is a thief, and liar. He will claim to have replaced your damaged parts with new ones. When in reality, they will repair the damaged parts and say they have replaced with dealership OEM parts. I went in on the weekend to gather some belongings out of my vehicle and noticed the crooked work they had done. I asked Ricardo on why he was reusing my damaged parts and he claimed that they were new. I removed my vehicle from this establishment and requested my money back. Ricardo refused to take my calls and was never at the body shop when I went to speak to him. I took my vehicle to another body shop and they confirmed that those were indeed my old parts and the job had to be redone again. Do yourself a favor and take your vehicle elsewhere. This guy will take advantage of you and your money.

can fix almost anything rates are great very nice too! Always answers all questions and tells you…read morewhat it will cost before he fixes it!

$5000 in wrong parts ordered paid in cash and now won't issue refund. Going to civil court on this…read more Beware

I had decided to repair my car at Walter Colson P&B after sustaining some damage to the front…read morepassenger side of my vehicle. My initial interactions with the business were great. Friendly people, fair pricing, updates via phone; however, once I saw my vehicle, I was utterly disappointed. Upon inspecting my car I found: 1- Thick layer of dust covering the inside dash, steering wheel, and floor mats 2- Trash inside the vehicle (wax pen, plastic floor mat covers) 3- Misaligned fender 4- Missing R and L hinge covers (they took the drivers side one off to match although drivers side was not worked on) 5- Hollow sounding door upon closure 6- Failed to inform me that the some paint protective film would need to be removed. Vehicle returned without it The tech who returned my vehicle to me had said he worked on nine cars in 7 hours, and was "sorry that the car had not been dried nor the plastic floor mat covers removed." I had taken the car back several weeks later to attempt to have these issues fixed. Some of the issues were fixed; however, the missing hinge covers and hollow sounding door remained. The owner himself even worked on my car and couldn't properly diagnose the door issue! When expressing my dissatisfaction with the work the owner said "there's nothing more I can do, cars are just big tin cans." I ended up taking the car to another auto body shop and they diagnosed and corrected the problem within MINUTES! Now my car is as good as new! To Walter Colson and employees: PLEASE treat your customers vehicles like your own. I take great pride in my vehicle and was SO SO SO disheartened to see it treated and returned in this state. STAY FAR AWAY FROM THIS PLACE if you care about your vehicle at all!!!

I highly recommend Walter Colson. They do amazing work, are straight forward on the price and…read morearen't afraid to do actually body work which means they were about $2000 cheaper than other shop quotes (who wanted to replace the hood instead of repair it). I'm convinced it looks better now than when I bought the car.

Needed a paint job for scratches / small dents on a car door as well as the back bumper, so I went…read morelooking for places on Yelp. I found this place, and we were a bit concerned when we saw there were very few reviews and nonexistent on google maps. Weirdly enough, when I first looked on Yelp, there was one review, and that one got removed? There are zero reviews currently, and the person I was messaging through the Yelp app said they just started their Yelp page. In any case, I asked a lot of questions through Yelp, and although the responses weren't the warmest, they responded quickly and I kept asking for more information because they were the cheapest for the work I needed. They also sent me some photos on work they've done, although none of them showed paint jobs (or before / afters). One of their responses made me uncomfortable - other shops I asked for the same work said it'd take 2-3 days (and three to four times the price). When the person from Driveway Doctors came to take a look at the car, they said they'd have to do a glaze and a finish - and could do it in one day. We wanted to know how these two layers would dry in one day, and none of the other shops said they could do it in one day. The response I got was: "this is our profession, we have all the tools and equipment we need to get the job done right and with quick turn around". That didn't really answer my question, and I followed up to ask for a clarification - no response. Eventually, I called the number listed on Yelp, no response but a quick text follow-up. I asked to talk to the person who came to look at the car, and we talked on the phone. He was excellent and explained everything, name is Mena. If I hadn't thought of doing this, I likely would've dropped it and gotten the work done elsewhere because the person responding to me on Yelp didn't seem like someone who cared much about customer service. In any case, I'm glad I pushed through because Mena (or Isaac?) did an excellent job. I'm not entirely sure who ended up doing the work, because Mena came to look at the car, and Isaac is the person we ended up paying (my partner went to meet the person both times so I'm unsure who it was). They pick up your car and drive it to a rented place to work on it (or you can drop it off yourself), and they did a great job, can barely tell the car was ever scratched. Turns out the person who worked on it is currently in trade school, but it was solid work - at least for now. Hopefully the materials used are durable and don't start to fade. We're very happy with the work, I just think the customer service aspect can be greatly improved.

This shop is very weird, I had got something painted and the paint never matched and then they…read morewanted me to pay more for them make it match and then on top of that tithe paint job was atrocious from how many scratches you can see though the paint, and also the paint is falling off by itself, if you value your hard earned money don't come here it's like there looking up to how do anything before they get the job and isn't very professional or anything

This is an amazing business. Steve is the owner and he's a really great guy. Typically when you…read moretake your car in for repairs you brace for impact. If you're like me you are worried about how many repairs your vehicle will need, or how expensive it might be. Not with Steve, soft landing when he told me the price. He's genuine, down to earth and an all around solid guy. I would absolutely recommend anyone to him for work on their vehicle. I definitely made a new friend today. I had a very refreshing experience working with Steve and I'm confident that you will as well. Give him a call today.

Brought daughters car for estimate to fix a passenger handle that I could not fix myself…read more Steve met us, looked at the issue, said wait a few minutes. Not only fixed the handle but all the others tightened as well. Awesome experience.

Had my Lambo repaired and paint fixed here. Did a great job matching the custom paint color. I the…read moreprice was very fair. Will use them again

We just had our 9 month old Jeep repaired - side door, back door and spare tire wheel on the back…read morehad all been keyed/deep scratches. T was courteous, friendly, professional and got the job done on time, as scheduled and it looks fantastic. VERY trustworthy with our "new" vehicle and his price was completely fair and worth every penny to have a job well done in every aspect of the repair process. - Karen C, Rutherford County, TN