Not customer friendly at all, they will kick you when you're down…read more I understand business is business, but a $70 late fee?!?! THEY WILL BUG THE CRAP OUT OF YOU AND OTHERS LISTED ON YOUR CONTRACT FOR ONE DAY LATE ON PAYMENT! Beware and be on time with your payments or they WILL screw you!

Juan at the front desk was a very helpful man and was straightforward with all the instructions and…read morequestions, would highly recommend this place for moving or storage

Update: if you look into my yelp profile you'll see that I provide a LOT of positive reviews…read more I really hope that I help people who don't want a poor experience and damaged items. On November 17th, 2025 i visited the storage unit to drop some items, it just so happened that it was after some heavy rain, but the next following days was supposed to be downpour for a week. Luckily i was able to catch that the roof was LEAKING in to my storage (pics and video attached) I called management, and because it was 30 minutes before closing she said there was nothing she could do and that they'll reach out to a roofing company in the morning. After me following up daily.. 4 days later and into 4 days of dumping rain they called to inform that the roof has FINALLY been repaired! Insane!! The best kicker is, my saw was damaged and we got a $230 rate increase a month later and it's only been 4 months!!!!! ... this place is trash! Stay away!! *look at all their RECENT reviews in the past 5 years. I'm not the only one with price gouging and horrible customer service/non existent help.

So the price gouging continues. My bill just jumped from $138 to $176 a 30% increase (current…read moreinflation is 2.75%) and of course right during the holiday season to make it difficult for people to move at this time. I definitely would not recommend this place and will be looking for a new storage facility. Plenty of other options in Indio and surrounding areas. P.S. Your industry needs to be regulated.

Had my locker jacked which was in a gated facility, inside in an air-conditioned secure building…read morewith cameras, my locker got broken into and I lost thousands of dollars worth of items I just had in temporary storage. Very disappointing. I would not use this facility again. Insurance paid for some but I do not trust this location.

We went with our son to the StorQuest on Dune Palms and Suresh the Manager on duty was terrific…read more He helped him get a storage space and made it painless for all of us. What a great facility plus the price was half what my son paid for his previous storage. Great value for the money. Thanks Suresh for all your help!

Excellent customer service, clean, tidy secure. Would highly recommend. Lots of different size…read moreoptions and well priced

From the owner: Indio's Newest RV and Self-Storage Solution is Now Open! Enjoy covered parking for your RV, Boat,…read moreTrailer or Vehicle away from the harmful rays of the sun. Our self-storage units are in a cool climate-controlled environment with today's top security features.

Over the weekend My husband and I were looking for a RV storage in Indio, CA. I called this ofc I…read morespoke with Kelly. She is the friendliest and did her best to help us. We were able to find exactly what we were looking for. To top it off the price we were told was what we are able to afford. The first two months we pay half off. We were so thrilled about this. Can't wait to move our RV in there!!!

From the owner: Store your RV, Boat or Trailer at the area's newest RV Storage facility in Indio, CA. Featuring…read morecovered and uncovered spaces with high-tech security features to keep your toys safe! Stop by for a visit or make a free reservation online today!

Great experiences David and Manny! Thank you for taking so much stress out of my possible…read morenightmares! Just call this family business first for great customer service, price and customer care. They gave me a great deal and are extremely polite. Their boxes are fresh, clean and you get dealt with respectfully. We worked together to make this experience seamless for me. I think I was their first customer and David sorted me out after other similar well known storage box companies let me down. Manny showed up with the container and the experience was a mirror image of my phone experience. This business needs to flourish in So Cal! If you check my reviews you will note I am passionate about great customer service and promoting new businesses that give just that!!! Ditch the same old names, help a new company.

From the owner: Get Simple Box of Palm Springs is conveniently located in Indio and provides Portable Storage and…read moreMoving Container Rentals and Shipping Containers for Sale, with expert ground-level container delivery to homes and businesses surrounding Riverside County. A Container from Get Simple Box is rodent-proof, waterproof, and made of 14-gauge steel. We are local, professional, and kind and we have a selection of New and Used Shipping Containers available for you to choose from. Come visit us to choose your own Container or Call to schedule delivery.

Clean and air conditioned. Love it there so far. Easy to get into. I got a big storage unit and for…read morethe price and it being air conditioned it's great.

Our house burned down and we needed long-term storage for our belongings. Insurance paid for our…read morestorage, but we were looking for something close-by, climate-controlled, and seamless. Josefina made our rental experience easy and enjoyable. I would recommend this facility to everyone. Oh, yeah - one more thing: if you play guitar and sing, the entrance lobby at the back has PERFECT acoustics. I played 6 songs while the guys unloaded the truck, and I've never sounded better!!!

Beware of 6% increase every 6 months - forever; no maximum!…read moreStarts out reasonable, but adding over 12% each year - with no end, and no maximum price - starts to sour the "good deal."

The new manager was a breath of fresh air!! My girlfriend and I needed to store some items during a…read moreremodel again and this place is even more friendly. The property looks to be clean and super safe. If you're looking for a place to store your stuff, look no further I have used other storage companies in the past with different results. Thanks again management and staff

I stopped by earlier this month to ask a question and was helped by the manager Claudia. She…read moreassisted me with the questions that I needed and I thank her for her help. If you're looking for a place to store your belongings, look no further this here. Tell her I referred you.

I would like to say that the customer service I received from Claudia at the Indio, Monroe location…read morewas exceptional. She was friendly, helpful and gave me great directions on how to properly cancel my storage unit because we no longer needed. If ever we needed another storage in this area, I would highly recommend this location because of her helpful professional service.

Tried to call the office to let them know I had vacated the unit. Previously told them I would be…read moreout by month end and wanted to extend the courtesy that I was out of the unit. Call the number and nothing but AI hell. Ridiculous! I really like the woman that works in the Flower St office, always great with me over the years. Too bad the "system" makes providing a simple "I'm out' notification so difficult. AI sucks and the only reason for the rating.

I had my stuff in storage for about two months. If you need to talk to someone you will need to…read morecall a general number and get through a robot and a rep before you can even speak to the office location directly. The unit was not clean when I moved in. there were spider webs. When I went to move my stuff out of storage. The gate locked me in. we were stuck inside the heat with no water for an hour. The only number we were given to call was the general number and they did not help us, all they did was give us temporary code that did not work and told us to call the police department. No one in the office is there to help in immediate situations. we were stuck there for an hour, fire department couldn't do anything. The only reason we were able to get out is because someone else got there and exited the location or else we would have been stuck there for hours. Owner did nothing to remediate this incident please avoid this storage at all costs. there are better options in the valley.