Hey! We have used this place three times. Andrew and Cecilia are fantastic. Andrew took time to explain the rules & regs and policies. Cecilia took time to explain the invoicing as well. We have 2 more runs a d will use Security Storage again!! read more

They take great care of you here. Andrew and Jennifer were super helpful and Morgan was terrific too! read more

Security Public Storage - Office is clean and the staff is friendly and professional! - Self Storage Near Me - Palm Desert, California

Great experience checking in. Very informative and helpful with everything. Also best prices around.

We rented from mini storage units before, but so far this storage place has been the best experience so far everyone is so welcoming and so kind. We really appreciate an extra help from Gabe always helping us with the Uhaul side. Jasmine was just helping out, but I am telling you she made the biggest impact on us and helped us throughout the whole day and stayed a little extra to accommodate us and we just truly appreciate everyone here and that has helped us out read more

This is our "go to" for both storage and U Haul needs. We have had need of both several times over the years, and have never been disappointed. The staff are knowledgeable and friendly and the location is always clean. Thank you for always being there! Two Happy repeat customers! read more

Customer service is top tier. Ashley and Gabe are very helpful. They were so accommodating and informative. Would rent the U-haul from here again. read more

Excellent customer service!!! A very clean facility and the storage units are extremely clean too. The staff is very helpful. read more

I came in yesterday to check on a storage unit for a vehicle I was towing down on a Uhaul trailer. The guy I talked to was awesome. Very helpful and knowledgeable. I wish I could remember his name. Today was a different story. I came by to drop off the trailer. Brian came across as an arrogant jerk. He obviously doesn't actually care about the customer. Although there were no other customers, you could tell he felt out out by virtue of having to help me. He directed me to the end of the property to drop off the trailer and said he would be there in a bit. What ever that means. After dropping the trailer, I went into the office to do the paperwork. Brian came in, saw me sitting there, did a few tasks before coming to sit down at the desk with me. He sat there and did a few tasks at his desk while I continued to sit there waiting to do the paperwork. Then he finally said "oh, there's no paperwork. It's all in email". Maybe you could have said that the moment you came in and saw me sitting here. All in all a nice place, just avoid Brian. read more

George was the representative I dealt with. He is patient, professional and very friendly and knowledgeable! I have used other storage facilities and highly recommend this place. Clean trucks, efficient and just a seamless transaction. Thank you for the great service and experience! J read more

I have found Security Public storage to be top notch! From the facility to the people... Top Notch! The people care and it shows! read more

Security Public Storage - One stop shop! Bring it in a Uhaul and Security Public Storage can store it! - Self Storage Near Me - Palm Desert, California

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The crew in this business must be happy people, all of them provide me with great service, authentic people service not corporate forced or robotic. Very happy with the way they treated me. Recommend for sure. read more

Staff is very friendly and safe facility. Have never had any issues while accessing my storage unit. read more

I checked into my unit here yesterday. Rene was very efficient, and it took just a few minutes. As we opened up the truck -- which we were able to park right outside the door closest to my unit -- I realized that I'd forgotten to ask about dollies or hand trucks, so I walked up to the front to get them. I was intercepted by another employee who stopped what he was doing to fine one of each for me to use, and drove me back to my unit in a golf cart, which was very helpful on a near-100-degree day. It was also very helpful to be able to return my U-Haul here as soon as it was unloaded, despite it being after hours. Hopefully I'll be just as happy with Security Public Storage when I move out! read more

Highly recommended! We just secured our third storage unit here, and have been impressed with the friendly customer service and good pricing. Very easy to do business here, and staff are always very welcoming and helpful. Thank you to everyone read more

Awesome service! Friendly and helpful. Would definitely use this location again for the future.

Andrew was an absolute prince among men! He went above and beyond to help us get the items we needed for our move. The prices on the boxes we purchased were significantly less than what we found at Lowe's. I'd give this place 10 stars if I could. read more

I've had such a great experience with SPS These guys are the best!! Thank you Elie and Nicole for all your help and getting me into the unit at the best price. read more

Chris is the manager on and off the property. A very devoted and extremely professional man. Couldn't be more pleased A+ rating Fire Department approved read more

Was just returning a U-Haul and immediately the people were helpful and kind, really appreciate the people working here especially George really nice guy read more

Security Public Storage - Some of the merchandise they offer - Self Storage Near Me - Palm Desert, California

Terrific place to rent. Helpful staff clean cars. Convenient location. All good !!!!!!

These guys are flat out AWESOME! I didn't rent a storage unit , but I did rent a U-Haul . Considering how hard it is to find 26' for out of state , they did at another location. Also showed me a trick to use the lock I had instead of up selling me a lock I didn't actually need ! Also help on blankets , I would have to say the nicest group professionals I come across in a while. I'm sure these guys treat all customers , including storage renters with the same professionalism and class they did with me. I would recommend them 100 times over anyone else for U-Haul and storage needs. read more

Great service Angel was very helpful and friendly. I rented here over 5 years ago and the service was great so I was happy to rent here again read more

Security Public Storage - Self Storage Near Me - Palm Desert, California

Ashley & Gabe are the best. Professional, Delightful service. Hassle-free, and very accommodating. Best moving experience ever!!!

A great place for all your storage needs. The management is great, and the units are clean and well maintained. Very reasonable for your storage needs. read more

They weee so nice and helpful!! I would highly recommend them to anybody local or new in this area! They saved us a ton of time and were very knowledgeable of everything we needed!! Thank you gentlemen at security public storage on Palm Springs California!! read more

I was in need of a last minute storage unit, and I was so happy Security Public Storage had a unit for us. Easy account set up and easy access after purchase! read more

Rene and the team provide outstanding customer service and are great to work with. We recently moved to Palm Desert from out of state and needed to store all of our furniture temporarily. Rene worked with us to determine the appropriate size storage space and provided some great options for unloading our furniture into the unit. read more

I love this place. Frances was the best. I will continue to recommend people here. Thank you guys for the great service.

Hi, I needed a storage facility in the Coachella Valley. I looked around and found Security Public Storage by I-10 and Washington. The staff was extremely friendly and their prices were great. I decided to get a unit and I've been using it now for the past five months. I normally wouldn't write a review on a public storage, but my experience has been so good I figured I'd write about it. The gates are easy to get in and out of. The area is well lit at night so you feel safe going in late at night. The gates roll up and down easy. All in all it's a great place if you're looking to get a storage unit. Good luck in your process if you are reading this, but trust me if you choose this place you'll be happy you did. read more

The whole experience was excellent. This is what customer service is all about. Ashley took great care of us and helped us get the truck reservation we needed without batting an eye. We came back a few hrs later to pick up the truck and Renee helped us. Let me explain what's so special about this office. All 4 employees that were working the counter acknowledged the customers. What? Yes folks they actually have a personality and they like their jobs!! read more

It's too bad that the new management has ruined this once fine storage unit. I didn't even have enough room to drive through the other day. They have 2 gates, so I just simply went to the back one. They line up so many uhaul trucks in the back, that it is hard to sometimes drive to your unit which may or may not be blocked. They would not take my credit card over the phone, which caused me a late fee, which they would not waive. (They said I needed to sign a waiver form). When I tried to pay online, it would not take becuse they had changed my access code, when I switched units. Again, I have rented with them for YEARS - but the new management team is unforgiving, not flexible and just wants your $$$ There are better options in Palm Desert read more

Security Public Storage - with a storage owner on one side, and them double parking Uhaul's in the storage area, there was not a lane to drive through :-( - Self Storage Near Me - Palm Desert, California

Great customer service and overly attentive to our questions. Getting a free shirt was a double bonus! Won't hesitate to return in the future. read more

Always great service. And nice and clean rentals. Definitely always Rex this place to friends and family.

Rented a 15' truck from the uhaul staff and it went terribly. They told me that the gas tank was full and to bring it back full. Gas tank was NOT full, then when i returned it as it was when i rented the truck, brought it back at the same level. I have photos for proof and they still ate trying to charge me a Gas charge. Then they charged my card DOUBLE the amount i was supposed to pay TWO weeks after my rental contract ended. I have been trying to contact them about this issue and all they can do it give me different numbers left and right. i've talked to around 6 different people and it still isn't resolved. Do NOT recommend. Bad customer service and nobody seems to be able to do anything besides pass you off to somebody else. read more

Buyer Beware. You must review the contract and insist that the centerpoint of your destination is not used as the final destination. Uhaul outlets will hold you to the mile even if it several miles to drop off the truck or trailer at their destination that may be out of your way. These charges are significant so review and negotiate the extra miles. read more

I have rented here for some time now and find the facility always clean. Easy access and helpful employees. The facility is always monitored and safe. read more

Great people. Nice, efficient, professional. Great rates, too. I highly recommend, currently using their storage, and plan on continuing.

Very efficient, friendly service. Would definitely return and recommend this location. Appreciate the patience you allowed during my transaction. read more

The first phone call was easy. We got all set up over the phone. When we packed we realized we were going to need a larger unit I called the morning of and Jim answered the phone. He took my info because they were working with a line of people inside the office. We went ahead and loaded up and headed over there hoping they had a bigger unit for us. When we walked in they k ew who I was and were working on the larger unit. Thankfully they had one! The facility is very clean and secure. The rates are reasonable and Jim's service was excellent. You should give that guy a raise! read more

I rented a Uhaul truck on a whim to clean out my garage. When I arrived I was instantly greeted with a hello and Renee was so very helpful.