1. Regular price increases. I have a small storage shed and it is $151! They also force you to have…read moreinsurance by adding that to your bill. How much of that is actually a TIP for the corporation. 2. The walls are paper thin and rattle. Someone next to adjacent storage sheds could literally punch the thin drywall and enter your shed through the paper thin walls. 3. The place is extremely dusty. You MUST cover your stuff. A fine sand and silt on everything! 4. No dolleys, no water fountain, no bathroom, the absolute CHEAPEST storage shed you could ever have. 5. We drove 60 miles to get some things and the computerized code entry machine did not work so no one could get into their storage. AND...no one answered the office number or answered the door. What a joke. There were 6 cars, including our rented van, that could not get in to our own storage shed. So we wasted gas, rental van fees, and tons of time on these idiots. 6. This is all about taking your money with crazy charges and the bare, bare, bare bones faciities. Especially for Palm Desert. You would expect more. 7. DO NOT BUY the locks that they sell you. My key for that lock actually worked on another unit! I accidentally opened the wrong shed, but closed it quickly. The keys can open other sheds!!!! WTF! 8. In my opinion, based on this location, I think this company is a joke. 9. Another thing: they use that AI crap and good luck being put on hold forever just to get a person in another country who can barely speak clear English.

Five stars isn't enough for Enereo -- he's in a league of his own…read more I've been renting at this location for a while now, and I can honestly say that Enereo is the heart and soul of this place. From the moment he started, he brought a level of professionalism, kindness, and dedication that you just don't see anymore. He's the kind of person who makes you feel like your problem is his top priority -- and he means it. One afternoon, during a brutal 120-degree heat wave, the latch on our storage unit jammed and wouldn't close. Without hesitation, Enereo came out in the blazing sun and spent a good half hour fixing the issue himself. Not once did he complain. In fact, he was upbeat, cracking jokes, and making sure we felt taken care of the whole time. It was incredible to watch someone go above and beyond like that -- not because they had to, but because they wanted to. He's smart, genuinely caring, and always brings a positive energy that lifts your entire day. Honestly, they don't make people like this anymore. If every business had someone like Enereo running the show, the world would be a much better (and friendlier!) place. Huge thanks to him -- we're lucky to have him here!

Thank you Andrew and the team for a quality truck and storage rental experience! I can definitely…read morerecommend Security Public Storage Palm Desert.

Hey! We have used this place three times. Andrew and Cecilia are fantastic. Andrew took time to…read moreexplain the rules & regs and policies. Cecilia took time to explain the invoicing as well. We have 2 more runs a d will use Security Storage again!!

Excellent customer service, clean, tidy secure. Would highly recommend. Lots of different size…read moreoptions and well priced

From the owner: Indio's Newest RV and Self-Storage Solution is Now Open! Enjoy covered parking for your RV, Boat,…read moreTrailer or Vehicle away from the harmful rays of the sun. Our self-storage units are in a cool climate-controlled environment with today's top security features.

Love this place. The staff is always friendly & the place is spotless!…read moreI love the location & ease to enter the property

Their prices are a ripoff, increasing over 30% a year. I'm done here. I rent a beautiful luxury…read morePalm Desert condominium for 1/3 the square footage price that they charge. Storage units prey on the underprivileged and should be government monitored same as live in rentals. My experience meter will show high, regardless of their pricing standards their quality and management are very good, just with no value.

I have been renting storage here for about a year and I have been incredibly happy with the…read moreexperience. I feel very secure keeping my things here, and the manager Raylien and all the staff are super helpful and friendly. They work hard to meet the needs of their customers. Plus, the price and convenience can't be beat! If you need extra storage space, take a look here--you will not be disappointed.

StorQuest storage facility in Bermuda Dunes has a large selection of storage units, with some that…read moreare climate controled. I was assisted by Raylien Zimmerman, who was very helpful and provided excellent customer service. Their pricing was more affordable than many of the companies that I researched and the security system was impressive. So glad I used them!

Very respectful and kind movers. Professional and careful while great packing! We highly recommend…read morethis company. Packed so well it takes time to unpack

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

good place fair price like it will keep…read morecoming here for business good place fair price like it will keep coming here for business

I had a storage at Secure Space Palm Springs for 4 months at $156.00 monthly, out the door. They…read moreraised my rent to $225.00 monthly, $70.00 more than my original quoted price. Paid on-time automatic out of my bank account. I disputed and talked them into $173.00 monthly and they are charging me $190.00 instead. This is a warning. It's the only storage facility I've been where rent was raised so drastically and now they are being extremely rude, condescending, yelling & would not let me talk about this. Also, the west gate does not work & hasn't worked for months. Nighttime isn't safe to be alone & there are always people falling asleep or nodding out in the bathroom.

I want to start off by letting everybody know how amazing their customer service I was late on…read morepaying my payment and they went above and beyond to work with me and make sure that I keep my storage. Sarah Zayas is a huge asset to their company, she welcomed us with a huge smile the minute we stepped into their facility and she went above and beyond to help us to make sure that all of our needs were met. Her customer service was amazing and I truly appreciate this location and specially, SArah. To top it all off the facility is super clean and secure and always cool temperature wise. We totally recommend this facility. Thank you guys. We appreciate all your your kindness.

I have been using Extra Space Storage on Country Club Dr, Bermuda Dunes, CA for several years…read more Living in the desert, it is important to me to have climate controlled storage for items that I might normally have stored in my garage. The unit buildings are always pristine and freshly painted. There is improved security to the building doors, to provide even more security to interior units. I received excellent customer service when I went into the office to review my account. They provide senior discounts and consideration for providing annual payment, verse monthly. Keep up the good work!