My dog crossed over and I didn't expect a wonderful sympathy card with staff messages of…read morecondolences. The angel dog pin was beautiful and thoughtful.

The office staff told me what to do after Dr. Amputated my wee doggies toe. He was seen for…read morepresurgery quickly. The management were letting me know how my wee doggy was doing all day.

Strawbridge Animal Care is located in the Strawbridge Marketplace shopping area. The business is…read morelocated along London Bridge Rd. There are parking spots specified for the business. My most recent visit here was on January 21, 2026. From the outside, you can see that the business size of the shopping area there is pretty big. It is easily seen from the road. Pre-Covid, the parking wasn't done the way it is now. Post-Covid, they have numbered parking spaces to park at. You can't just come in now. You'll have to text them from the parking spot and let them know you're there. When they're ready, they will come out to get the pet and you can then come in with them as well. The biggest sticking point with the parking is that it is pretty limited there, and there are some that occupy those spaces that aren't going there. I've seen some park there to go the Pak Mail store and even The Egg Bistro. It had been a while since I was here, but I was here for an unfortunate reason in February 2022. Our dog Dobby was nearly 14 years old and started not feeling right. After bringing him in and having some tests done, he had hemangiosarcoma. In the end, we had to let him cross the rainbow bridge that day. It was very difficult, but they were very compassionate about that and allowed us to grieve there with him before he was put down. The fact that he was 14 years old though was quite an accomplishment since it was well past the life expectancy for the breed. It was great to get a card and his paw prints in the mail a few days later. Fast forward to July 2023. We now have a new dog named Charlie. He is a maltipoo, so he was much smaller than Dobby was. He would have his first vet appointment here a few days later. Everything checked out fine for him on that visit. I did get pet insurance through Trupanion while he was young as it keeps the rates lower. On February 4, 2025, Charlie was having a seizure. There were no indications that this had happened before. At that time, I called Strawbridge Animal Care to come in for an emergency. They said to come over and park in one of the numbered spots and them know we were there and this was an emergency. After we got there, the vet that was there for emergencies was away for lunch, so they weren't able to accommodate him, and we ended up having to go to Bay Beach Veterinary Emergency Hospital. This was the main reason for not giving a full five star rating. On January 13, 2026, Charlie came in to be seen as he hadn't been eating and he was shaking. We don't know if there was some type of toxin or something else along those lines that may have caused it, but the labs did come back normal. He would come back in the following week on January 21, 2026. Everything checked out and we went ahead and did Charlie's annual wellness exam too, so we got quite a bit done in one visit. Overall, the experiences have been pretty good here. There was that one hiccup that I noted above, but one time doesn't define it. If something like that had happened multiple times, that would be a different story. The staff overall have been attentive and actively listening to us, even the dog. If you're in this area of the city, this is a great place to bring your pets. It's even better that they have extended evening hours which don't see very often.

Very nice staff but wait times are extremely long. Unfortunately my senior dogs last annual…read morephysical, he didn't even get examined by the doctor after being there 2.5 hours

Dr. Cleland in her staff are excellent. The facility is older, but clean and small foot efficient…read more They excel an attention to detail, compassion and professionalism.

Carpenter and pope was highly recommended to me. Made an appointment for specific issues for my…read moredog. While the vet was verbally thorough and courteous, she listed a fee for every single issue. I walked out having paid for the visit, and then realized she didn't do one single thing to alleviate my dogs stress. It's like a doctor seeing you're bleeding but doesn't make an attempt to stop it or put a bandaid on it. It was all lip service. Pay for this, pay for that. That's fine. But at least show that you care for the animal! C& P is a commercial veterinarian interested not in the animal but in the money to be made. One of the worse vets I have ever encountered. I will not be returning!!

This place is run so efficiently. The staff is fabulous and seems to be so high energy and very…read morecaring about our pups. We have been going to Paws for 4 years now and recently switched to get our dog's teeth cleaned elsewhere. Never again. Our dog runs highly anxious, yet at Paws, where he can constantly move in the aisles before and after his session, he is less hyped. Love that we don't need an appointment. It's just a short queue every time. Love that our meds are less expensive and we can buy individually or as needed. Love that the doctors are quick and easy-going and the nurses have treats to give. Our dog even got microchipped as a puppy, and he yelped once and then got a treat and loved everyone again.

It is upsetting to me to have to even write this review because every other staff at this clinic…read morebesides the front greeter is amazing. But after having 3 different awful experiences with this woman I cannot stay silent. My first encounter with her that went awfully was when I had brought me and my moms new puppy and intended to carry him so he did not have a leash since I was conscious about him touching the floor and carts being I did not know how well they had been cleaned and he had no vaccines yet and I was unsure if his mother had any vaccines. She spoke down to me once again, forcing me to put a slip lead on him and put him in a cart despite me being uncomfortable with this.  The next time we had been late on our puppies vaccines and he had to restart his vaccine course to which this woman spoke down to me and my mother about how if we had come in earlier he wouldn't have had to restart and in general was rude and nasty.  This last experience that I had yesterday is by far the worst and inexcusable. My personal dog who is human reactive had been muzzled bc he is large and scary when he barks but has 0 bite history. I stood with him near the door to try and catch the woman and ask her about where we should stand because my dog sometimes barks at people. when she came out she very rudely told me people had been waiting and I couldnt cut in line. I expressed that i was trying to alert her to my dog and keep him from people to which he is reactive. She told me she would have to help the others first and that the line started in the back. I assured again that was fine and she started helping people to which my dog started screaming because he saw another dog and got excited so she told me to go wait on the other side. I moved me and my dog to the other side of the door behind a pillar and was giving him treats and praise for ignoring the people and dogs. She came back to told me I needed to wait around the other side of the building all the way at the end and she would get me. I waited out there for 20-30 minutes crying because she made me feel shamed for trying to properly keep my dog under control and everyone comfortable. My mother ended up coming to help me speak to someone because of the treatment and we went straight back to the manager to speak yo him and were placed in line. When we walked in she tried to make an excuse that she somehow didnt know I was waiting outside despite her telling me to wait there. Everyone was amazing and helped us perfectly fine until my mother was trying to check out at the front with some items she was purchasing and heard the front desk woman telling other customers to "watch out for the girl and her mom with the muzzle dog who was lunging at others" to which my mom had an argument with her and left. My mom called me and informed me she was up there speaking about us and the woman standing in line next to us informed me that she had also been given the same warning about me and my dog and I alerted the manager of this. As I was leaving she was once again speaking about me and my dog If you look at any other negative review of this clinic it mentioned this woman and her repeated behavior like this. So this begs the question: are some dogs inherently less deserving of vet care because of their reactivity and does this woman get to decide?

The staff was amazing with my very nervous dog. The doctor took the time to thoroughly explain…read moreeverything. Prices were reasonable.

The staff at GNVC are compassionate and well educated, pricing is very reasonable, and care and is…read moreunmatched! They offer new technologies and cutting edge medicine.

Absolutely horrible. They claim to be alternative, but they aren't. They overcharge for titer…read moretesting your animals, and seem to push vaccines like they get an incentive. The assistant/front desk is absolutely unprofessional, rude, and condescending. I was charged for a service I should not have been. After asking for my animals records and stating I was never coming back, they didn't get the memo. Don't waste your time, money, or effort. When a vet tells you to google options for your dogs health condition...NOPE. AVOID.

I love Dr. Cooke and Dr. Edson! My 10 year old Rat Terrier rescue, Maggie sees Dr. Cooke and I'm…read morealways so impressed by her knowledge and level of expertise. Anytime I ask her a question she goes down a rabbit hole of useful information. She's very very smart and takes the time to listen and answer all your questions. She is patient, and knows how to handle animals that get scared or nervous at the vet. Maggie is really scared of the vet but Dr. Cooke just has the magic touch. She is so patient and can make a scared pup leave with a waggy tail. For my little Jack Russell chihuahua rescue, Louie I took him to see Dr. Edson because her schedule had a little more availability and I wanted to check out another doctor at the practice since I was so impressed with Dr. Cooke! Well she impressed me just as much! She is soooo chill and patient. She definitely has her way with animals as well and Louie was immediately so trusting of her which was really comforting. She was able to really help break down the costs and different details of all the different heartworm/flea/tick preventatives out there, again so patient and knowledgeable! You can really tell the doctors here truly have a warm heart for animals. I've never met any of the other doctors there but I'm sure they're just as awesome as Dr. Edson and Dr Cooke. Some services are a maybe little pricey for some, but if you're in a tough financial spot, don't forget there are always low cost clinics and the services offered by the SPCA for those who struggle financially To me, the knowledge, bedside manner, patience, and professionalism is worth every visit. This is the type of vet you've been waiting your whole life for.

Since changing ownership, They will claim that you owe 1 amount but when you go to pay it's…read moreincreased and I've noticed this over time with various bills with my pets. I do not recommend them!

I haven't had a dog in years and recently rescued an anxious pup. My initial vet visit exceeded my…read moreexpectations. It started by the staff patiently checking me in while Molly yelped and barked hysterically. I totally forgot her initial vet paperwork from the out of town rescue that I adopted her from. They were so helpful and called their office and got what we needed. The vet tech was so patient and nice in warming up to Molly and trying to calm her down before the doctor came in. Dr Ami was so reassuring in my concerns for socialization, training, and help with Molly's anxiety. This office went above and beyond by recommending trainers, grooming and boarding options to me. They even have an easy way to order preventative meds, food and accessories right from their website. Truly a one-stop-shop for new pet owners.

Always careful and keep The doctor and his entire team always show respect and a genuine interest…read morein making the best and greatest effort.

Dr. Radomski is an exceptional Vet! If he recommends a certain food- listen to him. He added years…read moreof enjoyment to my senior dogs life by switching their food. It was worth every penny. He has the wisdom and years of experience that you will not find on any online search. I love that he always did what is best for our dogs, and has the extensive knowledge to diagnose without over testing.