Even though I did not go with Joseph RV. He called me to make sure I got my problem fixed. I have…read morenever met Joseph but I can tell you. He care for you as a person. Will 100% use Esh repair in the future.

Joe, from ESH Mobile RV returns your call, shows up, and does the work. He is very skilled…read more The joint between the front cap and roof on our RV leaked during heavy rain shortly after we arrived at the KOA. I called both mobile RV repair places that advertised in the KOA map. Joe, from ESH Mobile RV returned my call. He was able to schedule us for working on it. He found that the sealant had failed. He was able to pull it off by hand. Also, manufacturer had used self tapping screws, which he was able to pull out by hand. He replaced the loose screws with better ones, cleaned joint properly, and resealed it for us with dicor. Our next door neighbor had a water heater that didn't always work on electric power. He asked Joe to look at it for him. Joe logically tracked it down to a loose neutral in the outlet that the water heater plugged into, plus a burnt connector going to the on off switch. He quickly and efficiently fixed the water heater for my neighbor as well.

Bought a trailer from them. I was no less than ecstatic with my purchase. Never thought I'd have an…read moreairstream. Then the problems started. I had warranty issues that they couldn't get me into fix within 6 months of buying the trailer. This dealer also argued with me that it wasn't their responsibility. I had to call corporate in Ohio, which was helpful. They assured me they would take care of warranty issues and allowed me to bring my trailer to a different dealer. Luckily, lazy days in Tucson was able to get me in and fix a couple things for me. Now that shops service was efficient, communicable, and did a great job. I recently brought it back here, because I wanted to punish myself. The service department was extremely difficult to get ahold of. They lacked professional communication skills. It is my fault for thinking my experience would be different this time. Employee said that the Tyron bands in my tire do not have a specific torque spec. However, on Tyron bands website, they do have a specific set torque spec. 209 dollars an hour shop rate, and their knowledge of their trade comes short of proficient. Salesmen told me they have a high turnover rate of employees in service. This explains the poor quality of service. I do not regret buying my airstream. I do wish I purchased it from a more reputable dealer. They're are airstream dealers with A+ rating from BBB. So, don't just take my word for this company being less than trustworthy. I hope I can save someone else some time and money. Believe the other poor reviews!!! Also: they said they do curtesy wash after doing work. They did not was my trailer. One more thing airstream promised and could follow through on!

We had a 10/10 experience with Britt. She is honest, transparent, and will go to bat for her…read moreclients. She has since parted ways, and frankly, for good reason. We were quoted a price and within 24 hours they increased it on an older, rundown 2019 model, even after we had it in writing on a fixed price. It is a sleazy way of doing business. What they are asking does not match what they are selling, especially when we can get a beautiful Globetrotter or Pottery Barn edition for $68- $80K in Utah, which is exactly what we are doing. We are taking our money elsewhere. Leadership is terrible.

Pete and Keaton should be ASHAMED of themselves! NO INTEGRITY!!!! We flew here after much back and…read moreforth and FaceTiming to purchase an RV from out of state. We explained we would be going on an immediate road trip with our toddler and before we bought our tickets out here, even said would you be comfortable with your family in this? We were reassured everything was working and dialed in. That was NOT the case!!!! We discovered things that were not divulged : leveling jacks not working, awning broken, the couch literally fell over when I attempted to recline it holding my son! INCREDIBLY DISAPPOINTED!!!! If those are the things I noticed, what else is wrong?! All you have is your word AND they are NOT TO BE TRUSTED!!!! When asked for any reimbursement we were told sales are slow... wonder why?! You'd think if sales were slow they'd be sure their inventory was ready to go as promised!

Great find, took great care of our RV while installing Starlink. Took care of a few extra necessary…read moreissues while there. Great service, great prices, thanks Pete ~ definitely going to spread the word

Matt and his team made for an excellent buying experience. They had the trailer ready when I…read morearrived for a thorough walk through. The weight distributing hitch was set up just right and the trailer pulled true. The paperwork was fast and easy. I'm very happy with my purchase!

My experience with Rowley White RV has been extremely disappointing, particularly regarding the…read moreworkmanship on my shower and the way the service manager handled my concerns. Rowley White was paid to repair and reseal the shower after a significant water leak. However, the shower began leaking again. After reviewing the caulking more closely, the workmanship appeared unacceptable. Areas had little or no caulk, there were large gaps, and it appeared that old, yellowed caulk had not been properly removed before new caulk was applied over it. See attached photos Instead of taking responsibility and professionally addressing these concerns, the service manager, Jeremy Solaro, became rude and dismissive. During a recorded conversation, he stated that he was "done with me" and was "not going to do this anymore." When I requested that the repair be handled at their Phoenix location because of the travel burden and my increasingly negative interactions with him, I was told, "It has to be done here." I was not asking for anything unreasonable. I simply wanted the work that had already been paid for to be completed correctly and the recurring leak properly investigated. Rather than focusing on resolving the workmanship issues, management appeared more concerned with defending the repair and blaming maintenance. Most concerning, after I called the dealership out regarding the poor workmanship and continued to request accountability, I was informed that I was banned from returning as a customer. A dealership should stand behind its work, treat customers respectfully, and correct legitimate workmanship concerns. Customers should not be punished or banned for questioning repairs that appear incomplete or improperly performed. Based on my experience with both the shower repair and the treatment I received from management, I cannot recommend Rowley White RV.

We went to Camping Nation to look at an RV. In the beginning, the experience was great. Our…read moresalesman was friendly, responsive, and helpful. He told us he could get us a low down payment, include backup cameras, and apply a diamond coating to the RV if we purchased that day. We were also told: All cosmetic issues would be fixed There were no leaks or water damage The failed exterior seals would be redone Mechanical issues would be addressed The roof would be fully resealed Based on those assurances, we signed paperwork that day. From that point forward, it had been downhill. A week later, we went to pick up the RV. It looked like nothing had been done other than a poor wash job. The promised repairs were untouched. We brought up the issues again, so they kept it a few more days. We returned again. A couple minor cosmetic items were addressed, but the roof was still not done. We called and arranged to bring it back specifically for the roof. They kept it several more days. One important detail: the faucet was leaking from the very beginning, but we didn't realize it at pickup because water was never hooked up during the walkthrough. Once we got the RV home and connected water ourselves, the issue became obvious. A bigger issue showed up immediately after that. The very first night we had the RV at home, we woke up the next morning to find the entire underbelly flooded with a massive amount of water -- easily hundreds of gallons. We were explicitly told there were no leaks or water damage. Later, we were called to sign title paperwork that should have been sent two weeks prior. While there, we inspected the roof ourselves. One small area around a ladder post and one spot near the front had sealant. The rest of the cracked and failing seals were untouched. The maintenance technician told us they had used a full tube of Dicor and had to go to the store to get more. He specifically said he would go pick it up on his lunch break because they didn't have any in stock. In reality, it appears only one tube was ever used. The roof clearly was not resealed. We were then called and told the RV was ready. Nothing additional had been done. We live over 100 miles one way from this dealership and made multiple trips. Every time we were told it was fixed. Every time we checked it ourselves and found it was not. We sent detailed close-up photos of the cracked roof seals. At first, a salesman insisted there was nothing wrong with the roof. After seeing the photos, he quickly changed his stance and began apologizing. The next day, the maintenance technician called and again tried to argue that the roof did not need repair. We were then told to bring it back again and that the owner would personally reseal the roof. We have given at least four opportunities for this to be corrected. We were also told that if we brought it back again, they would reimburse us for gas. Once we explained we are now over 450 miles away, that offer was immediately withdrawn and the conversation shifted to "let me send you your warranty information." At that point, we decided to handle the roof ourselves because we no longer trust their work. It took approximately 15 tubes of Dicor to properly seal the roof. That alone shows how inaccurate it was when their maintenance staff made it seem like one or two tubes meant the job was complete. Even after all of this: Exterior seals were still failing Multiple promised repairs were incomplete The awning still catches on itself The built-in vacuum system does not work Now our options became: Continue hauling the RV hundreds of miles back and forth Or fix critical issues ourselves and/or use our warranty because they failed to complete the work after multiple attempts We were repeatedly told repairs were completed when they were not. That is the biggest issue here. The sales process was smooth and professional. The maintenance follow-through has been inconsistent, incomplete, and unreliable. Buyers should physically inspect the roof, seals, plumbing, appliances, and all systems themselves before leaving the lot, and ensure water is hooked up and everything is actively tested. We are extremely disappointed in how this has been handled.

Sold our fifth wheel. Very easy to deal with. Nice salesmen made it a pleasant experience.read more

So impressed with Doug. Appreciate Doug can service AC units. Appreciate how Doug took the time to…read moreexplain & educate me about my 5th wheel when I asked questions.

I called the owner, Doug in the middle of the night and he was out to my location within 30 minutes…read more. He fixed the problem and I was back on the road within an hour . Very reasonable prices seems like an honest guy overall five star experience I would highly recommend his services .

Storm goes above and beyond. One of the best experiences I've had as a consumer probably ever…read more Storm and his company go thru every little detail. Great value. And did exactly the service requested, and went above and beyond. Couldn't recommend more.

Quick and honest and respectful of clients. This is the second time I have called and both the…read moreoffice staff and repairman Manny were amazing to work with. My new Air conditioner was up and running in under an hour. I'm so impressed with skill level and quality of service provided highly recommend this company. Prices are as promised so great value for your service record.

My door latch broke today so since I had used this service before, I called & surprise! - Manny was…read morehere within the hour. He fixed my door in about 10 minutes so I asked him to please check my hot water heater too. He had the needed parts on his truck & so fixed that in about 20 minutes. I've always been happy with this company, but today was OUTSTANDING!! Highly recommend.