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    My Mobil RV Tech

    5.0 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    3 years ago

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    3 years ago

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    East Valley RV Specialists

    East Valley RV Specialists

    3.6
    (43 reviews)

    I was on a trip to Vancouver Island and noticed that my batteries were not charging. I had it…read morechecked by a national RV organization. They diagnosed the problem as a failed converter but didn't have the replacement. Upon return to the valley, I contacted the local national RV dealer that wanted me to go through the cost of rediagnosing the converter problem. I looked on the internet for an authorized Tiffin dealer and found EV RV Specialist. I spoke with Josh, explained the issue with the converter. He got be a quick appointment, provided an appropriate time frame and kept me posted on the repair. I found the entire experience, timely, economical, professional and friendly. Bruce B. Fountain Hills, AZ

    We scheduled an appt to have our RV looked at because it needs brakes and possible tune up. We…read morescheduled to appt and took it in early in the morning. We were told it won't be long to check it out and they would call and give us an estimate within a few hours and continue to process if we approved of the estimate. It was a very normal interaction. However, hours went by and we heard nothing. Around noon we called and were told the mechanic was on his lunch break and should be hearing back soon. We should up at 445 pm to pick up out RV because it is our home. They couldn't find our information and finally told us they don't even know if it was looked at yet. We were told someone would call us the next day with more information and we never got the a call. It was a bizarre experience and I still can't wrap my head around their idea of service their idea of customer service.

    Rowley White RV

    Rowley White RV

    4.2
    (62 reviews)

    Matt and his team made for an excellent buying experience. They had the trailer ready when I…read morearrived for a thorough walk through. The weight distributing hitch was set up just right and the trailer pulled true. The paperwork was fast and easy. I'm very happy with my purchase!

    My experience with Rowley White RV has been extremely disappointing, particularly regarding the…read moreworkmanship on my shower and the way the service manager handled my concerns. Rowley White was paid to repair and reseal the shower after a significant water leak. However, the shower began leaking again. After reviewing the caulking more closely, the workmanship appeared unacceptable. Areas had little or no caulk, there were large gaps, and it appeared that old, yellowed caulk had not been properly removed before new caulk was applied over it. See attached photos Instead of taking responsibility and professionally addressing these concerns, the service manager, Jeremy Solaro, became rude and dismissive. During a recorded conversation, he stated that he was "done with me" and was "not going to do this anymore." When I requested that the repair be handled at their Phoenix location because of the travel burden and my increasingly negative interactions with him, I was told, "It has to be done here." I was not asking for anything unreasonable. I simply wanted the work that had already been paid for to be completed correctly and the recurring leak properly investigated. Rather than focusing on resolving the workmanship issues, management appeared more concerned with defending the repair and blaming maintenance. Most concerning, after I called the dealership out regarding the poor workmanship and continued to request accountability, I was informed that I was banned from returning as a customer. A dealership should stand behind its work, treat customers respectfully, and correct legitimate workmanship concerns. Customers should not be punished or banned for questioning repairs that appear incomplete or improperly performed. Based on my experience with both the shower repair and the treatment I received from management, I cannot recommend Rowley White RV.

    My Mobil RV Tech - rvrepair - Updated August 2026

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