Went to get one new tire because of it being slashed on the sidewall went ahead and added rotation…read moreand alignment left something wasn't right they literally rotated my tires putting on the front a tire that you could see the wire like thats unacceptable being a tire place instead of telling they just let me drive away like that

Thanks to the manager at the Dallas location off Hwy 61 for the explanation pertaining to the tire…read morewarranty. I appreciate you reaching out to us. Tishia and Stanley Pough

I hit the shelf in my garage in my year old Tesla model x. These people can out and fixed it for…read more$700. I dented the bumper and the tailgate. When I came outside to check the work I was amazed at how good it looked. Thank you! Please give them your business!

They went above and beyond to do an Amazing job and still keep it on budget. Solomon's got your…read moreback so trust him to put your car on the wrack Appreciate y'all Solomon for all your hard work Awesome job

I commissioned them to remove the old and replace the new gear shifter. Upon inspection, there…read moreseemed to be another problem, which was all related. However, the tech could not finish the job as he had another appointment and promised to come back the next day to finish. Apparently, the next day he was outside and I was not aware; finally, I looked at my messages 30 minutes after the fact, he had left. You see, I was told their technicians are not allowed to ring doorbells and they advise when the tech is on property. I was working and not on my phone as I mentioned, so how would I know he was here. I was told I had to pay a cancellation fee of $40.00, but I had not cancelled the appointment! I did not know he was here waiting for me to acknowledge him when no one called or rang the doorbell. Lastly, because I had paid, the tech returned later in the day to put my car back the way he found it, however the new gear shifter, still not working! Unbelievable! When a mechanic is replacing a new part, is it not part of the job to make sure that part is working as it should before they can say the job is complete? Their customer service is piss poor and they advised me of their idiot rule after the fact! No, I would not recommend them!

I was stuck and the side of the road and one of the workers from this company stopped to help. It…read morewas really a blessing because I did not have to pay $300+ for towing. The manager and workers are friendly, I would definitely recommend this company for auto repairs!!

The repair was done to a high standard, and I'm satisfied with the outcome. Communication was…read moreclear. The waiting time could be improved.

Took our truck to get lifted and everything was great. A few months later we noticed…read moreshaking/vibrations while driving. Scheduled a tire rotation TWICE with no success since as other people have mentioned they are not great with scheduling these. Went to another place to get a tire rotation and was told that the tire was "out of round" not perfectly round throwing off the balance and that this could have been caught initially if they would have drove the car and tested it. When we called to inquire about a warranty they said it wasn't one. Unfortunately, although the truck looks good this place wont be getting anymore out of our money.

another great service from him and didn't disappoint. The car actually runs better that when the…read moredeal tried to fix it.

Prompt, courteous, they came to my house and I didn't have to sit in a shop for hours to get new…read morebrakes and rotors. Reasonably priced too. Will use again.

Went in to have a nail removed and tire patched. They were quick, really friendly and reasonably…read morepriced. Definitely would recommend.

By far the best tire shop and service center I have ever used. I will not go anywhere else. Fair,…read moregreat communication, friendly. You can tell they really care for their customers. Mike is the man and you can tell he leads his team and cares for them

Formally Dallas Tire, been using them for years. Now Big Brand but with the same caring staff. Fell…read morevery safe using them in the future. Thanks for all the years and look forward to the future care.

We were in a tight spot with a failing tire at 430 and the shop was closing at 5. Guys helped me…read moreout and did so with a fun attitude and lots of smiles. Really appreciate these guys for helping us out and would wholeheartedly recommend for your tire needs.