Both my sister and I purchased our wedding dresses from Bella Bridal Boutique and we absolutely…read moreloved the dresses. This boutique has a great selection of styles and designers at this store, a very generous and comfortable fitting / viewing area in the back, and reasonable prices. The staff is helpful and good at making recommendations for your body type, although very particular about certain things (e.g., no shoes allowed, no men in the viewing area). Other positives were that they shipped the dress to me since I live out of state, and that they were able to get it to me within 3 months of purchase for a reasonable rush fee. They also stayed open late to allow me to make a final decision on the dress and for the processing of the paperwork / payment. On that note...the paperwork. This is one of the reasons I'm giving 4 stars instead of 5. The contract they make you sign is a little crazy. You have to initial individual clauses that clear the boutique of any responsibility should the dress show up late, with a different length than expected, and a number of other nuances that you would expect a seller to be responsible for. They will not sell you the dress without your signature on every single line, and when I protested about the terms, they told me that it was in the boutique's best interest to ensure I was happy with my final purchase. So, they gave me verbal assurances that everything would be great, even though I was being forced to sign a document that cleared them of the liability for some potentially big issues. In the end, I was exhausted and wanted to just get everything over with, so I signed it. Thankfully, their verbal assurances rang true, and the dress showed up earlier than expected, without defects, and in great shape. It looked beautiful at the wedding! The only other complaint I have is that I felt very pressured to go with a larger size than I needed. My seamstress ended up having to take my dress in 3 SIZES, which was very expensive and time-consuming. In hindsight, I wish I hadn't given in to the pressure and ordered the size I thought was best. I get that boutiques want you to play it safe since it's easier to take a dress in than out, but 3 sizes off was a little frustrating.

The gal that helped me with my dress was amazing, she's the only reason this is two stars instead…read moreof ones. However, the manager Susana, absolutely awful customer service and does not care about making a customer happy. Bella bridal charged my card TWICE for an item I only ordered one of. After months of phone calls, fighting with the store and also talking with my bank, the issue was never resolved. This is not something a bride should have to deal with right in the last moments before her wedding. I finally gave up because I was getting absolutely no where. Absolutely disgusted with the way things were handled by this women and I am making sure to spread awareness of this issue to other brides so they do not shop with this company.

Reyna is very talented and a wonderful woman to work with. Reyna is the only one I would go to for…read moremy alteration needs.

Very prompt and professional, altered my dress perfectly. I know I will use them again.read more

I'm honored to help my friend with her wedding. Dress shopping is always fun. She had a budget in…read moremind and I started looking up stores for her. This store was her first appointment. Funny thing is I've been in this area frequently and never knew there's a bridal shop here. I walked in and saw a box of slippers to put on. This store is pretty big with rows and rows of wedding dresses. Different styles, different colors, and prices. Appointments recommended so then you can get that one on one attention.

I shopped here for a wedding dress and they have a large selection of new affordable wedding…read moredresses under $500. I don't recommend bringing a lot of guests as there is very limited space by the fitting room and mirror area. The employees are friendly and truly listen and want to help you find your dream dress. Highly recommend!!

I attended the grand opening of their Maple Grove location and it's beautiful!!! I had wedding…read moredress shopped at the prior location Budget Bridal in Osseo for their more budget friendly options and this new space is so much better. There are private suites and so much more room which allows for more comfort. The budget friendly options start at $800 (used to be $500 but prices have gone up considering the cost of everything going up which is understandable). This was the old The Woods gift shop. I'm so happy this business was able to secure a lovely location. Wishing you all the best! Will recommend to brides.

This was the first bridal store my daughter and I visited. The newly remodeled building was nice,…read morebut we were told to remove our shoes when we first walked in and not offered the slippers that apparently there were. I felt that we were scoffed at because it was just my daughter and I (not a huge group there to support). I feel like being offered a bottle of water would be a nice touch since you have to pay to even have an appt. I wasn't allowed to "shop" the store with my daughter and she was really rushed and pressured to try on dresses that weren't her style. We were never given a moment to even talk about the dresses privately, it all just felt very impersonal. She asked the canned questions of course, but it didn't come across as genuine. I had high hopes, but it fell short. Will definitely purchase from a different boutique.

Great quality and in a timely matter, did an amazing job altering a military dress uniform prior to…read morea ball. Highly recommend

I had the worst experience with this seamstress, she quoted a price and told me she did not have…read moretime to write up my receipt after I waited for half hour for my appointment so I left trusting her. When I picked up my items she charged me a lot more than quoted and told me it was my fault for leaving even though she told me she could not write it up. She was extremely rude, no customer service whatsoever. She completely lied and I waited a month for my items to be completed and I decided to pick them up when she had no end date. I have never dealt with such a terrible business and I will never go back. Be careful as she is not honest.

Sokchan is amazing!!!!!!! I can't recommend her enough! She altered my wedding dress, including…read morechanging my straps from off-the-shoulder to on-the-shoulder. She also did an amazing job pressing my dress before the wedding. I traveled over 13 hours with my dress to Colorado, and when I unpacked it, I didn't have to steam it at all. It looked absolutely beautiful and was ready to wear, which took away so much stress leading up to the wedding. She was incredibly kind, flexible with scheduling, and such a pleasure to work with throughout the entire process. Her pricing was very fair, and it's clear she is a hardworking, talented seamstress who truly cares about her clients. She helped me feel so confident and beautiful on my wedding day. I am beyond grateful for her amazing work. If you're looking for someone you can trust with your wedding dress or any alterations, I wholeheartedly recommend her!

We took my daughters wedding dress here for alterations. She did beautiful work. It was an…read moreorganza dress with several layers and it turned out amazing.

Best alterations! My wedding dress could not fit more like a glove. I did A LOT of research prior…read moreto booking an appointment and I could not recommend Imagine Stitch enough. She listened to all of my requests and made me fall more in love with my dress! She also fixed up my Mother's veil for me to wear on the big day. The shop is very clean and cute. She knows what she's doing!

The White Room and Carmen went above and beyond to help find/create the perfect outfit for my…read moredaughter's wedding. We had visited multiple locations and were even turned away from a couple of locations because my daughter had a particular vision that others said they had nothing which fit. The White Room valued her vision and helped her make the day magical. This place was amazing.

I had such a horrible experience with TWR…read more The dresses and space are beautiful. I had a great time until they dropped the ball. I received my dress 5 weeks late from their contractual delivery date with no explanation, proactive communication, or apology. I was assured that I would not need to rush order the dress. The dress fit me beautifully in the store, but I was encouraged to order closer to my listed size according to the designer chart, so I wasn't worried about it being late until I tried it on and it was 2-3 sizes too large. The tailoring appointments they offered were for dates before my dress even arrived. Being out of state, I had to bring my dress to another tailor that a friend recommended, who explained the dress would have to be recut and entirely reconstructed because it was so large. My measurements had not changed from the time I tried on the dress on at TWR 7 months earlier. The tailoring estimate was nearly 40% of the purchase price of the dress, so I reached out to TWR to express my frustration. They offered only $150 for a "rush fee" because it was late. They refused to acknowledge any accountability until I told them I lodged official complaints. When I finally spoke to Carmen, she accused me of sending fake pictures, my tailor of being dishonest, implied that I should be grateful because "some girls don't even get their dresses," and told me that I hurt her feelings telling her I didn't trust TWR to do any further business with or to stick to a contract when she offered to do the alterations in a few hours (the alterations took 3 days at my tailor). Their contract did not seem to come with any sort of integrity on their end. Your wedding gown is an investment and brides are under such tight timelines that you expect a luxury boutique to respect. Although many brides have had great experiences here, I can only speak for mine, and I would not trust or recommend TWR to do business with.