Perfect Cooling installed my AC 10 years ago and has been servicing the unit since. I'm not sure…read morewhat's going on over there but a recent service visit turned into a big headache. The blower motor needed to be replaced again (4th time...) and they could not get the job done. Tech was here on a Friday and said he can get the part on Monday so I went the weekend without AC. Monday comes and I'm calling them to find out when they will be here. "Oh, ahh we need to email you a proposal first". No proposal arrives. I call back Tuesday morning and they emailed it to a wrong address (I'm already in their system so this is weird). I get the proposal and it's high but I agreed and sent it back. Nothing from them all day...no follow-up, no appointment, no nothing. I call them around 4pm and they say " Oh, yeah we have your signed proposal but now we need to locate the part"..(???). I called Carrier Customer Service and the rep said find someone else. The quote is outrageous for a 30 min job and the part is locally available (they checked their system). I called another AC Company who provided a quote for HALF THE PRICE and was here Weds AM with the part in hand. Problem fixed in less than 1 hr. Perfect Cooling is a hot mess. 4 Days & they couldn't get a simple job completed but they were diligent & efficient in sending me a "$130 DIAGNOSTIC FEE" invoice....unbelievable. We will NOT be using them again for any service or when we purchase our new AC system. Do yourself a favor and find another AC company.

Perfect Cooling was recommended to me by a friend and I was very satisfied with there dervice. Now…read morei will be recommending to friends that ask for a Good AC company

I can always count on Dan to take care of our AC system. He's always been prompt, trustworthy and…read moreis great at his job. We've used him for everything from routine maintenance to repair service to installation of a new AC unit. I hope I don't need to have another repair anytime soon, but when I do I know I'll be calling Dan to take care of it.

Dan is the Man! My husband and I met with six A/C companies and Dan stood out to us as he was the…read moreMOST knowledgeable, he is the owner and goes on all installations with the finest of installers! He and his crew installed our brand new Bryant 16 seer 5 Ton system in 4 hours! Dan went above and beyond as he cleaned the outside slab where the compressor sits and extended the drain pipe to the grass. We highly recommend Florida Air Masters as your go to Air Conditioner Company! Sandi and Bruce K

Poor service poor customer service. Very shadey owners they did service work and had problems. So…read moreanother company came out and said everything done was illegal and no permits were pulled. Stay away from this company the owner Billy is very unprofessional and very unethical.

I had a new toilet installed in Nov 2020. I had issues with it and they had to come back out about…read more10 days later. I guess it depends on the technician but mine charged me for more time than he was actually here. So less than a year and a half later, my toilet started seeping around the bottom. I've never seen a toilet do that before. I tried to take care of it but it continued. I had a plumber come out in March to check it out. He took care of it but it continued. He came back out and said he had had to pull the toilet up. His guess is they cut corners when they installed the toilet. He was right, you guys cut corners. Disappointed in your lack of professionalism.

I have been using Polar Comfort for 3 years and they are wonderful. Always responsive and excellent…read moreservice. My ac was not cooling below 80 during the day and my system was overworked and would freeze. They changed my filters, installed a new part, drained some lines and added more Freon and my ac is as good as new now, cooling wonderfully. My mom uses their service too and is very happy. I would certainly recommend this company for any air conditioning needs.

Our air conditioning went on but the air was not cold. We had 2 air conditioning companies over…read morethat people on Nextdoor referred, and we were told that we should consider buying a new system by both of them even though the system was running. One did not even check the unit outside except to look at it and say it was running but old and should be replaced. the other checked the tag and age and also said it was old & should be replaced. We were told a new system was 4,000 (which would include the permits) and both said they would throw in a new inside ceiling grill in white for us. This was allot of money. So we wanted one more opinion. After carefully checking backgrounds and referrals again I narrowed down my last choice to Polar Comfort, Inc in Lake Worth, 561-876-4458. Incredible to think 2 years ago a new system was 2500- 3,000, as we know from neighbors & friends! Today we had Polar Comfort Inc, A+ rated on BBB.org, the owner Phil & Jeremy came. They took their time and really checked our system, my husband said, "They were thorough and it was obvious they knew the mechanics of the system". They said, "we had a very slow leak of Freon", ( we can't recall ever adding Freon so in time it gets lower as well), the reading was about 65, and Polar Comfort got it down to 51 with Freon. Phil & Jeremy checked the capacitors, they opened the system and used this special meter that showed how well the capacitors were working, (which the other 2 companies did not do). Phil showed my husband how one capacitor was totally not working and the other one was partially working. My husband spoke to them about the price and it was agreed too. And how lucky was this, they were prepared on the spot to fix our problem, "no wait time". They were so pleasant, helpful, and able to show us the problem, they even showed my hubby the old capacitors they removed. I highly recommend them and feel that their "Expert" mechanic A/C skills, professionalism, courtesy, thoroughness, and on the spot ability to fix the problem is superior.

I hated to have to do it but the AC went out on a Friday night and I contacted the emergency line…read moreSaturday AM. Justin contacted me back within a couple hours and had me back up and running. No complaining it was a Saturday. Friendly and efficient. I hope to never need him on a weekend again but it's great to know he's there.

Once again Justin and Kelter A/C has come through in the clutch. We lost power in the compressor…read morefor our upstairs unit, left an email message and had a replacement unit (under warranty) within a day and a half. Justin had to personally drive up to Port St. Lucie to pick up the unit and drive back there with the old unit. Needless to say, I was again impressed with the responsiveness and great service.

5 years ago I had Island Air install a brand new unit (inside and outside). It was a very expensive…read morejob up front of course. I have the yearly maintence plan and they've done great job of maintaining it over the years. So in the long run it was a good investment for me. I know happy customers never leave reviews, so I finally remembered to log in here and and leave one for them.

What happened to this once great company?…read more When I first moved down to Florida, I used Island Air for all of my AC needs. I replaced a system and had quite a few service calls at all the homes I resided in. Always a great experience. The techs were professional and knowledgeable and the office staff was always quick about scheduling. Now? They're never available. I wanted to sign up for an annual maintenance plan and they told me they're booking out to November. It's August. Service calls? Techs are never available in a reasonable time frame and their advertised 24/7 on call service doesn't actually exist. My AC was out on a Friday not too long ago and I was told I couldn't get service until the following Monday. 2.5 days in a sauna, yeah OK boys, I think I'll pass! Anyway, as they literally are unable to provide me with any of the services I've recently needed, I have to update my review and move forward with some other great companies I've found. Good luck if you use them.

It's not always easy to find a company you can trust, but this team truly delivered. Fair pricing,…read moreexcellent service, and dependable results -- been with them since 2020, and it's always a pleasant and professional experience. A+++. (J & K)

Have had work done in the past with good results however I've tried for over a month to get an…read moreestimate from them for a brand new air conditioner and they apparently don't want the business?! They keep saying the estimate's in the (e)mail but after three to four phone calls and trying to follow up there's nothing there!

I purchased my Trane system in August 2023, and my problems began within the first year…read more Toward the end of 2023, I contacted Air Ref because my home was extremely humid for days at a time, even during the winter. I was told it was my imagination and that perhaps I wasn't feeling well. That was incredibly frustrating and dismissive. Less than a year later, I called again for the same issue--again I was told I was imagining it. Three months later, in the middle of summer, I had no air conditioning. This time there was no denying the problem--it was 88 degrees inside my home. The diagnosis was that the coils needed to be replaced. The stress of waiting to see if Air Ref would cover the labor was immense, but thankfully Trane ultimately picked up the bill. Then, just two months later, the compressor failed. Again, I had to hold my breath to see if Trane would pick up the charge because Air Ref would not. I was so relieved that Trane did. During an unusually cold Florida winter this year, my heat also stopped working. Air Ref was happy to come out and bill me for service. I decided to dress in layers. They would not acknowledge this brand new system that has repeatedly failed. They said, Trane will not do anything else. I am writing this review on a day when it is 92 degrees outside, with a heat index of around 110 degrees, and once again my air conditioner is not working.

Ever since I can remember AIR REF Co. has been our air conditioning company keeping us cool in hot…read moreFlorida. Even though we are on the ocean our units lasted for their full warranty period of ten years or more! First we went with TRANE ACs and then to Carrier ACs and now back to TRANE units. Our units were "coastalized" by Corrosive Solutions of Boynton Beach. Our success is due to our AIRREF Co. customer service rep Mike Beamer who has guided us throughout the process of selecting units and meeting requirements for our condo rooftop installations. Mike and his company set the high water mark for great customer service!