Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We had this company come to do smoke remediation after the Eaton fire. They were very kind and…read morethorough through the initial visit but things went a bit array after. They didn't provide a clear order of services and multiple people seemed to be coordinating the clean up but all insufficiently. We had to repeated call the office to get updates and know when people were coming into the house. The cleaning crew did a good job on the attic insulation and vent cleaning. But we had to call the powers washers back because they missed a few spots outside. They had the main interior cleaners come before all the other work was done so we had to ask them to reclean the house (we found a lot of dirt and footprints in the house). There was mismanagement of the workers by the company. Our main agent couldn't make it and the replacement they sent to pick up our check straight up lied and ghosted us. All in all, the job was complete and they were open to redoing work when it wasn't done. So we appreciated that.

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

I recently hired American Water Restoration to do some remediation/encapsulation work at my home…read more(prepping for the sale of my home). Ernie and his team were absolutely fantastic. They were beyond helpful, thorough, diligent and patient (as I was staying in my home while the work was done). They were always punctual, pleasant and accommodating. After the work was completed, the inspector who came to my home indicated that the work done by Ernie's team was excellent - EXACTLY what one would want to hear from an inspector! Very reasonable cost, superior work...what more could a person ask for? I am super grateful, would easily hire them again, and would highly recommend Ernie and his team to anyone seeking remediation/encapsulation services!!!

I recently had a great experience with American Water Restoration fixing water damage on the…read moreceiling (from rain). From the start, they were incredibly responsive (Anna), which really helped put my mind at ease during a stressful situation. The team handled both the initial mitigation and the drywall repair. The quality of the work was excellent--the ceiling looks good, and you can barely even tell where the damage originally was. They were professional, efficient, and kept the workspace clean throughout the process. I highly recommend them if you're looking for a reliable team that does high-quality work and actually picks up the phone!

Great quality services, would recommend. Found mold in my house and they took care of everything…read morevery effectively! Drake was super nice and helped out with any questions I had

We had mold damage in our home and called save pro restoration for help. They did an excellent job…read morefrom start to finish, They explained the entire process from start to finish, and made sure everything was handled properly, We were very impressed with their work.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

I highly recommend ER Emergency Restoration. After discovering water damage in my bedroom closet…read moreand walls, I was overwhelmed, but their team made the entire process much easier. From the very beginning, they were professional, friendly, and responsive. They explained what they expected needed to be done, set realistic expectations, and kept me informed every step of the way. When unexpected issues were uncovered during the remediation, they communicated everything clearly, explained my options, and made sure I understood the next steps before moving forward. Their professionalism, honesty, and excellent communication gave me confidence throughout the project. It's not easy dealing with water damage and mold, but they made a stressful situation much more manageable. I truly appreciate their hard work and would not hesitate to recommend them to anyone needing mold remediation services.

Our second-floor master shower drain line failed, causing water to pour into our first-floor…read morekitchen. Ruben and his team arrived within an hour and immediately began water extraction and setting up drying equipment to prevent further damage. Since we had just upgraded our kitchen, we were extremely concerned about avoiding any irreversible damage. Thankfully, his team did an outstanding job preserving everything they could. They thoroughly documented the situation, took photos, and clearly explained what to expect with our insurance claim--something that was incredibly helpful during a stressful time. After confirming there was no remaining moisture in the ceiling cavity or surrounding areas, they went above and beyond by returning to cover the ceiling. This allowed us to continue using our kitchen without disruption or worrying about exposed debris. Because of their professionalism and attention to detail throughout the process, we didn't hesitate to hire them again for the rebuilding phase. Truly a great team--we feel very fortunate to have worked with them!

I had to deal with a water leak that caused significant damage to my kitchen and dining room, and I…read morecouldn't have asked for a better restoration company to help me through the remediation process. From start to finish, the entire team was professional, communicative, and incredibly friendly. They always kept me informed about what was happening, showed up when they said they would, and made what could have been a very stressful experience much easier to navigate. Their responsiveness and attention to detail really stood out. A special thank you to Yehuda, who was absolutely wonderful to work with. He was knowledgeable, honest, patient, and genuinely cared about making sure everything was handled properly. What really stood out to me was that he always made himself available...even after normal business hours! Since I work during the day, I often had time to talk around 7 or 8 p.m., and he never hesitated to answer my calls and frantic text messages. That level of dedication and customer service is hard to find and made a huge difference during such a stressful time. I would absolutely recommend this company to anyone needing water damage or restoration services. They made a difficult situation much less overwhelming, and I truly appreciate all of their hard work. Thank you again Yejuda and Julian!

The Baseline: For a contractor the quality of the work must be apparent, the quote must be in line…read morewith the cost of the scope of work, the timing of the service must meet expectations, and the completed job must be up to satisfaction. Service Requested: Rapid Response Restoration was quick to answer our needs to dry out and mitigate our pipe burst damage. The help they provide is invaluable (especially when dealing with insurance issues). The issue of timing between the water mitigation to remodeling will depend on your insurance and if they will agree on the estimate. Most insurances will force a back and forth, so Rapid Response Restoration was there to assist us in all the emails and phone calls to get things settled. The Remodel process was much more enjoyable seeing our home get healed from the water damage. Yehuda and Mark were awesome in answering our questions and helping us through the extra asks from our insurer. Quality: Quality demolition and expert knowledge on the thresholds that need to be followed for insurance coverage. Quality contractors when it came to bringing the house back online. Also the pack out crew was really quick and were able to to consolidate our belongings into a POD within a work day. Value: When faced with an unfortunate situation that affects your home the value is in having a dependable remediation contractor and general contractor to get your life back in order. Actual fiscal value is a very reasonable cost for the services provided. No complaints.

We discovered a water leak that had caused more damage than we realized, and the whole situation…read morewas overwhelming at first. From the moment we called Endswell Restoration, they were responsive, professional, and reassuring. The team arrived quickly, explained the entire mitigation process in simple terms, and made sure we understood what to expect every step of the way. They treated our home with care, worked efficiently, and always left the area clean before leaving for the day. We would definitely recommend them to our friends and family.

This review for Endswell is much overdue, but I wanted to wait until I could really sit down and…read morewrite a genuine review--because they deserve nothing less. When our basement recently flooded, we jumped onto Yelp in a panic. We called one of the first highly-reviewed restoration services we saw, who proceeded to send two guys with two plastic buckets to manually scoop the water out of our basement. To our horror, they ended up getting flood water all over our floors and entryway. Needless to say, we immediately terminated their services. That's when we came across Endswell Restoration Services, and it turned out to be the best decision we could have made for the situation. There are not enough words to do justice to the absolute professionalism, kindness, and attention to detail that Irakli and Michael displayed throughout the entire process. Every step was thoughtfully and clearly communicated, and there was never a single moment where we didn't feel like we were in the absolute best hands. Honestly, we actually looked forward to having these guys over every day; it truly felt like a team effort, and they were incredibly buttoned-up every single step of the way. They were also so thoughtful and deeply respectful of the fact that we have a toddler and two dogs in the house. Throughout the entire process, they made sure our space was kept clean and safe for them. Michael even noticed that our son enjoyed playing with water in the backyard and literally brought him a gift of an outdoor water play station! On another visit, he brought us a box of the most delicious sweets. We have never encountered such a professional, kind, and capable team. In the midst of such a stressful and daunting situation, these guys were heroic in the way they helped us mitigate and navigate the entire crisis. If you find yourself in need of restoration services, it would be a disservice to yourself to go anywhere else. They are truly the best of the best!