I highly recommend ER Emergency Restoration. After discovering water damage in my bedroom closet…read moreand walls, I was overwhelmed, but their team made the entire process much easier. From the very beginning, they were professional, friendly, and responsive. They explained what they expected needed to be done, set realistic expectations, and kept me informed every step of the way. When unexpected issues were uncovered during the remediation, they communicated everything clearly, explained my options, and made sure I understood the next steps before moving forward. Their professionalism, honesty, and excellent communication gave me confidence throughout the project. It's not easy dealing with water damage and mold, but they made a stressful situation much more manageable. I truly appreciate their hard work and would not hesitate to recommend them to anyone needing mold remediation services.

Our second-floor master shower drain line failed, causing water to pour into our first-floor…read morekitchen. Ruben and his team arrived within an hour and immediately began water extraction and setting up drying equipment to prevent further damage. Since we had just upgraded our kitchen, we were extremely concerned about avoiding any irreversible damage. Thankfully, his team did an outstanding job preserving everything they could. They thoroughly documented the situation, took photos, and clearly explained what to expect with our insurance claim--something that was incredibly helpful during a stressful time. After confirming there was no remaining moisture in the ceiling cavity or surrounding areas, they went above and beyond by returning to cover the ceiling. This allowed us to continue using our kitchen without disruption or worrying about exposed debris. Because of their professionalism and attention to detail throughout the process, we didn't hesitate to hire them again for the rebuilding phase. Truly a great team--we feel very fortunate to have worked with them!

We had a flood coming home from a camping trip and our insurance company recommended Tri-Tech…read more From the very start , every step of the way, to the very finish the people from Tri-Tech were wonderful human beings. They were timely, smart, helpful, considerate and you really felt that they were sensitive to what you were experiencing and that they cared! You just don't find that a lot anymore. I want to shout out to Bernice who coordinates everything... she is the sweetest and has your back! She is in constant communication and never tires of patiently answering your questions. The guys that came out over and over again were equally great... i hope i don't leave anyone out but Genesis Manny Alexis and Jaun were so good I wanted to recognize them. Alexis and Juan were out multiple times always with a smile and a calm word for me. I LOVE NICE PEOPLE!!!! So if you are in need of restoration I would hands down pick Tri-Tech. I'm a detailed particular individual and they more than met my expectations! THANK YOU Tri-Tech God bless you all!!!

Professional. Personal connection. Kindness. Empathy. These are just a very few of the compliments…read more I can give this company. When you're forced to move out of your home due to a flood or whatever BERENICE and her crew gently and compassionately communicate and do the hard work to get you going. Then the people from Contents- west coast contents- Araceli, Gustavo, Berenice, Karina, Luis come into you home with a great attitude and wrap up ALL your personal home items with care and a great attitude. The mitigation work was effeciiant and done with time needed to do the job right while explaining every step to us along the way. Highly recommend Berenice at TriTech and their entire Contents and Mitagation team.

Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

The limegreen team made my vacation home in Raleigh livable after a horrible disaster of mold…read more Thank you for the professionalism and courtesy.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

This is in response to Annette's reply from my original post. the tarp was NOT on my roof for a…read moreyear. Service master placed it in April, they were starting demo/Remidigation in May, State Farm sent someone out to look at the roof May 6th they damaged the work your company did. They also said to call you guys and have you replace/fix it so I would not receive additional damage, before you guys were gonna start work. I was told you were too busy and could NOT come back out until the work was set to start around the 2nd week of May, by you guys. You should know the facts before stating things. I have screenshots of conversations between several of the staff there. There was plenty of confusion on your end. I did what your company asked and then someone from service master spoke to my adjuster and had the payment for the tarp stopped and reissued this happened not once but 3x. I had to have it out with State Farm as I'm their client not you. I paid you guys from my own acct and I'm still waiting to be paid by State Farm because you guys had the check reissued in both our names AFTER I paid. In any case the Initial work done by Peter and his crew was great everything following was horrible. I would Not recommend service master of burbank.

They are not licensed properly and they do not have an EPA certificate for cleaning leadread more

I couldn't recommend Pete and his team enough. We've worked with other remediation companies in…read morethe past, and Onsite is easily miles and miles ahead of the others in service, communication, and pricing. Pete responded quickly to my initial request for a quote, but he continued to be responsive throughout the entire process. His team was extremely detail oriented (which is exactly what you want for mold removal) but beyond that they were professional, respectful of our requests (like knocking instead of ringing a doorbell for our napping baby), clean and organized, and honest. It really felt like Pete was on our side at all times, advising on how to handle situations and damage prevention, communicating about findings and options, and generally looking out for our best interest. Dealing with damage in any home is never fun, but Onsite really made it a positive experience. If you're debating between companies, go with them - you won't regret it.

I highly recommend Pete and his company! Great communication, on time service, and kind. He and his…read moreteam were gentle with our 100 yr old house in carefully removing original trim during the mold remediation, so it could be put back during remodel. They even helped recognize leaks that were previously unseen. I would hire them again if we needed their services!

Updated 7/23/26: Andy the owner reached out right away to resolve this issue. He was very…read moreprofessional, detailed, and knew the history of my inspection. Not sure what is with the HOA negligence, but Andy shared the numerous times he sent the inspection report and it matches the dates I reached out. Thanks again, Andy! Reviewed 7/22/26: My HOA referred to Flood-Cide for water intrusion in my unit and my neighbor's. Peter showed up and did an inspection and did some big talk then went M.I.A. The inspection was in December, my HOA couldn't move forward without a report. I've contacted by phone/email and the HOA said they reached out and never got a response either. What a waste of time, very unprofessional.

Peter and his team were fantastic. He was so nice when he came out to look at the small flooding we…read morehad because of a washing machine leak. He was knowledgeable and didn't try to pressure us into filing an insurance claim, as we didn't want to do that. He waited patiently while I discussed his pricing with the powers that be and got a second estimate and then called his guys to come out and begin the remediation asap. He was attentive the entire time and easy to get ahold of. The rest of the team was fantastic as well! Highly recommend if you're in the unfortunate situation of needing remediation!! They made it an easier process.