This is not a review regarding the U-Haul service they provide, this is just for the RV side of the…read morebusiness. I went by Brown's RV to look at a 2021 Bushwacker 17 Plus travel travel trailer (offered at just under $11k), I talk to the sale's person briefly to let him know that I was there to take a look at the trailer I called him about, he was friendly but short, probably because he was short handed. He pointed the trailer out and told me to help myself and to let him know if I have any questions. I found out later when looking at the trailer that a self tour is what they usually do at Brown's, probably because it is a small RV/U-Haul business. First, I took a look at the outside, the trailer was obviously sitting on the lot for a while because spiders webs had formed around the bottom part of the trailer, that didn't bother me too much. I notice that some of the trim was detaching from the trailer but that can be fixed. I went inside the trailer and was amazed with how rough around the edges it was for a 2021 model. # 1, this was a bunk bed model, the top bunk had been removed but I didn't mind that much because, in my opinion, they just get in the way when you have a small family like mine. I found some wall trim missing in 1 or 2 places. The seams in the corners of the shower/toilet area are separating from each other in places and I noticed that the toilet was not very clean (I found, what looked like fresh pee marks, around the rim), a matter of fact, the whole trailer needed a good cleaning on all the surfaces, I was surprised that it wasn't taken care of before I got there since the other models they had on the lot were clean (they've had this trailer for at least 2 months, so long enough to clean and maintain). I noticed that the light fixture buttons would all stick either in the on or off position (push button type), I had to tap on the lights to get the button(s) unstuck. I took a closer look at the kitchen, food particles were all over the counters and the walls surrounding the stove and sink as if someone has recently used it. I finally took a looked at the control panel to check to make sure it worked, I pushed the fresh water level button and it was showing about 1/2 full, that concerned me, why would there be fresh water in the tank of a travel trailer you are about to sell, I guess to show that the pump works? I pushed the grey tank which indicated that it was full, I checked the black tank, and that was full. That was the deal breaker for me, I am not about to clean out someone else's filth not even if they offered me a $5k discount for it. It seems, from the condition of the inside, that this trailer was most likely lived in full time (and possibly still is), not occasionally used for camping like any other travel trailer. From this experience, buyers beware, check everything no matter how long it takes before you put down your hard earned money.

From the owner: Sales of used travel trailers, 5th Wheels and other RV's, RV parts department, We rent Uhauls and…read morefill LPG tanks. Same location for 46 years.

We sold our rv to Alicia and the whole process was a breeze! We received a quote, dropped it off…read morefor inspection, and two days later picked up a check. Everyone we dealt with was so friendly and professional. Highly recommend.

I am warning anyone who is in the Market for an RV? DO NOT GO TO…read more CALIFORNIA RV SALES! I bought an Rv that had Rat poop. They said they had it fully cleaned. Within a couple weeks we started noticing Rat poop everywhere. I contact the owner. She was supposed to send someone out to have it looked at. They called and never showed up. This is Not ok. As my son and i have gotten sick. Went to hospital for sinus infections. The ducting on the trailer was all ate up full of Rat poop and pee.. when turning on heater. Headaches. And still no call from the owner. Bad Business all around. ​​

Hubs came off my boat trailer , they had it fixed in one day with a reasonable price. Very friendly…read moretoo so I went and bought them a pizza for giving such excellent service.

Have gotten about 4 guns through these guys and everytime they have been nice and helpful. They…read morereally put in the effort to make sure they are doing things right. I'd recommend to anyone.

What a blessing finding Santa Rosa RV was! If you have any…read morechallenges with your RV or RV converted van don't hesitate for a second going to Santa Rosa RV. Sergio who works in Service is the most competent, professional, patient, knowledgeable person to help you. Sergio doesn't just go the extra mile to help you. He goes the extra 20 miles. Thank you again, Santa Rosa RV sales. I appreciate you so much.

Salesman got offended when we called him on his claim of battery life with 12 v refrigerator. Threw…read moreus out of the trailer, locked it up, and walked away! A. He's a jerk B. He doesn't know what he's talking about. C. Clearly he should not be in sales. Rated them a 1 star because you can't give zero stars.

Great experience working with Spencer. Clear communication and fair pricing. Would use him again…read morefor sure

What an asshat. Called to ask about rv/camper parts since its an RV sales place with no website so…read moredoesnt say what they sale entirely. Guy cut me off mid sentence to say "i dont sell them" before i said what I was looking for then hung up. Skip this place and check Santa Rosa RV or Campway where if they don't have what you're looking for they're at the very least helpful.

They have a great consignment program. Perry came and picked up my RV trailer and they had it sold…read morein just a few weeks. Highly recommend them!

Manya is the best! Very helpful and made the process easy and fun. Very good rates and they deliver.read more

Bought our first trailer from here. Buying experience was great, Sheena was very helpful,…read moreknowledgeable, and when she didn't have an answer she was honest about it, sought out the information and followed through with excellent communication. I don't plan on buying another trailer for many years, but I will come back here when I do and I would recommend everyone else do the same.

I have been looking for over 3 years to find the perfect Intech Luna and found it at Nohrs in Napa…read more Sheena was kind, professional, knowledgeable and determined to make this happen for me. Unfortunately in my research I found out that I cannot take my pups on the trails for most of the local places I wanted to go in Mendocino county. I had to walk away from the perfect teardrop but look no further if you want fair and honest experience in purchasing your next rv. Sheena is top notch and will do everything in her power to make your dreams come true

I would not recommend purchasing an RV from this dealership. The sales experience was great at…read morefirst because they want to make the sale. The salesperson was friendly, helpful, and made everything sound like a great decision. However, once the purchase was completed and issues started coming up, the support and willingness to help changed completely. Trying to get problems addressed became extremely frustrating. There were many obstacles, and it felt like after they had your money, you were no longer a priority. I also strongly recommend doing your research before buying any RV. Compare the exact model you're interested in with other RVs and check the actual resale value. In my experience, the value drops dramatically once you leave the dealership, and what you think you'll be able to sell it for is nowhere close to what you paid. They can be a very poor financial investment unless you are planning to live in one long-term. This is just my personal experience and opinion, but after dealing with the costs, depreciation, and issues, I would not purchase an RV again and would not recommend one to others.

The owner is extremely rude and aggressive. Totally unprofessional. Got misinformation, lied to…read moreand ignored when followed up. Charged $900 for a 20 minute walk through ontop of purchase price( this made up fee supposedly including cleaning , which didn't happen) AVOID!

Have to say my wife was wright on this one ! She chose Sonoma RV to purchase our first trailer and…read moreas everyone else has mentioned, Ryan & Nathan are a dynamic duo when it comes to A++ customer service. Almost 2 years later and Ryan and his team are still right there for anything we need.These guys ROCK HIGHLY RECOMMEND SONOMA RV !!!

We purchased our travel trailer from Ryan in 2023. He has been responsive & a A++ business owner…read moresince then with any questions. Easy to make a purchase but having a reputable small business owner here for you after 2 years tells a story of impeccable customer service. We highly recommend Sonoma RV.